Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Best platform for scheduling meetings, joining calls, and collaborating across teams
What do you like best about the product?
The best thing about Zoom Workplace is its simple UI, which combines video meetings, phone, chat, etc., into a single app and reduces the need of multiple apps. We can easily integrate with Microsoft 365, Salesforce like platform. This tool has really helped us a lot during hybrid mode of working and especially during Covid time.
What do you dislike about the product?
Nothing as such but sometimes we feel lag or connection problems when working from a place where there is low-bandwidth internet connection.
What problems is the product solving and how is that benefiting you?
It helps all of our team members to connect very easily when working in hybrid mode and increased our productivity when working from home. We all can share screen and have video chat to brainstrom on a topic and reach to a solution.
Very good experience with all useful features
What do you like best about the product?
I really like the AI Companion which helps in summarising the meeting and preparing minutes of meeting seamlessly.
Also the calender is very useful in getting an overview of all the meetings scheduled for a week in one glance.
Also the calender is very useful in getting an overview of all the meetings scheduled for a week in one glance.
What do you dislike about the product?
Sometimes the meeting loading up takes a lot of time.
Sometimes i face issue with audio, suddenly audio mode changes from bluetooth to laptop speakers.
Sometimes i face issue with audio, suddenly audio mode changes from bluetooth to laptop speakers.
What problems is the product solving and how is that benefiting you?
It's helping me with:
1. AI Companion -> helping with meeting summaries and MoM.
2. Close Captions-> sometime this helps me in understanding what people with different accent than mine are actually saying.
3. Calender -> helping me with quick glance of the entire schedule for the week, also quickly scheduling and editing the meetings.
I haven't used surveys much but have participated in surveys created by my team, and they seems to be good.
1. AI Companion -> helping with meeting summaries and MoM.
2. Close Captions-> sometime this helps me in understanding what people with different accent than mine are actually saying.
3. Calender -> helping me with quick glance of the entire schedule for the week, also quickly scheduling and editing the meetings.
I haven't used surveys much but have participated in surveys created by my team, and they seems to be good.
Very good tool for meetings
What do you like best about the product?
Simple to use, high quality video & audio, seamless integration, calendar feature and overall the tool is very easy to access.
What do you dislike about the product?
Sometimes I experience technical glitches, customer service team takes a lot of time to solve issues.
What problems is the product solving and how is that benefiting you?
For me and my team, Zoom Workplace integrates video conferencing, team's chat, whiteboarding, and calendar features into a single platform. This reduces the teams need for switching between multiple apps like MS Teams and others. It has been enhancing our collaboration between the in-office teams and the remote teams. It is simple to use so we do not have to spend a lot of time in training the team members on how to use the software.
Zoom works really good. the video and audio quality are good, and it’s easy to use for meetings.
What do you like best about the product?
I really like how simple and user-friendly Zoom Workplace is. Sharing screens, chatting, and joining meetings is all smooth and quick, which makes working or studying much easier.
What do you dislike about the product?
Sometimes the connection gets a quite unstable, and the meeting can lag or cut, which can be frustrating during important discussions.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of staying connected when working or studying from home. It makes meetings and classes easy to join from anywhere, giving ample time and helping me stay organized.
Zoom - a great place to do meetings
What do you like best about the product?
I really like Zoom's whole interface. It is easy to record and assign people to panelists or other roles.
What do you dislike about the product?
I don't like the browser app as it does not offer all the functionality as the app.
What problems is the product solving and how is that benefiting you?
It helps us to connect with our remote teammates and get the work done. The screensharing helps in understanding what a person is explaining easily. We also host webinars on it and is super easy to invite guest and manage the webinar.
Best conferencing solution
What do you like best about the product?
It has the best interface and functionality of any solution out there.
What do you dislike about the product?
There are glitches at times requiring me to put in credentials multiple times.
What problems is the product solving and how is that benefiting you?
Allows for meetings and collaboration even if we aren’t in the same area.
It's a great platform but the free version could do use some upgrades
What do you like best about the product?
It integrates well with all other apps and allows for ease of screen sharing and explaining and walking clients through their own screens with the doodle feature. I use this feature almost on all of my calls with clients
What do you dislike about the product?
Customer support could improve and the fact that the free version only allows me 45 minutes of meeting at a time (which would be totally fine if I didn't have to wait 10 minutes in between meetings). I understand that this is to get you to purchase the paid plan but I find it a bit sleazy
What problems is the product solving and how is that benefiting you?
it allows me to highlight exactly where the person needs to click and what steps to follow when on tech support
Zoom has improved!
What do you like best about the product?
Great way to communicate with friends and family - using it for business is a bit challenging vs Chime or MS
What do you dislike about the product?
I use it for a weekly meeting, and get lots of complaints that every time someone opens Zoom, it has to update.
What problems is the product solving and how is that benefiting you?
Zoom doesn't really help with my business issues. Use it more for family and friends
Best software or tool for team connect.
What do you like best about the product?
The user interface is clean and easy to use. Also, the calling feature is of high quality, and there are multiple customizations that we can use while presenting.
What do you dislike about the product?
Nothing everything looks good and easy to use.
What problems is the product solving and how is that benefiting you?
The latency delay and better voice quality which presenatation.
The all-in-one collabration hub.
What do you like best about the product?
The best thing about Zoom Workplace is the seamless integration of all communication tools into one single application. The AI companion is a game-changer. The ability to auto-generate summaries saved hours of note-taking.
What do you dislike about the product?
The interface is a bit cluttered with all the integration, which can be slightly overwhelming for new users who just want to join a meeting. The notification settings need more control to avoid being constantly pinged from different parts of the app.
What problems is the product solving and how is that benefiting you?
It unifies everything. The biggest benefits for me is efficiency and ensure all our communication is in one organized place. AI companion save time in note-taking allowing focus conversation only.
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