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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,997 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Debbie Y.

Zoom is a flexible tool for virtual communication

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Zoom integrates well with other productivity tools like Google Calendar, Microsoft Outlook, Slack, and various learning management systems. This integration helps streamline workflows and improves efficiency.

Zoom can handle meetings ranging from small, one-on-one sessions to large webinars with thousands of participants. This scalability makes it suitable for a wide range of applications, from personal use to large corporate events.
What do you dislike about the product?
Despite improvements, Zoom has faced scrutiny over security issues, such as "Zoombombing" (unauthorized participants disrupting meetings), data encryption practices, and other vulnerabilities. Although measures have been taken to enhance security, concerns still exist.

Especially for our organization, we have found that zoominfo is capturing our data and using it on their site, this leads us to feel like our information is being sold by Zoom
What problems is the product solving and how is that benefiting you?
Remote and hybrid work environments can lead to communication gaps and collaboration challenges. Zoom provides high-quality video and audio conferencing, instant messaging, and collaborative tools like screen sharing and whiteboards, facilitating seamless communication and collaboration regardless of team members' locations


    Shane S.

Great conferencing tool focused on just that

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Zoom, unlike many other tools focused priamrily on video conferencing. As such, as you use the tool, it really is clearly built just for that. Additioanlly, it is extremely easily, works accross a multiple of platforms and devices, and just works.
What do you dislike about the product?
Some of the integrations could work slightly better.
What problems is the product solving and how is that benefiting you?
Allows our remote workforce to communicate with each other.


    Victor A.

Useful for remote teams and metric tracking

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
We use it for meetings and also for our phone calls for admin support.
What do you dislike about the product?
The metrics dashboard is an extra add on, otherwise working through the logs is difficult.
What problems is the product solving and how is that benefiting you?
We are a location independent team with staff in different countries. Allows for easy communication and VOIP intergration for support has been easy.


    Gabriel C.

Great connectivity and integration with CRM System

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
We have a great integration with our Zoho CRM System and it makes our lives a lot easier and more efficient. Very ease to use and implement.
What do you dislike about the product?
Nothing at this point. As we continue to use the system we will see if it holds up.
What problems is the product solving and how is that benefiting you?
Connecting our CRM system and streamlining the communication in office and with our clients and partners.


    Audra K.

Love zoom it makes my job so much easier

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Recording webinars and reporting. Also google calendar integration
What do you dislike about the product?
Some other organizations dont use it and struggle to download it at the time of the meeting.
What problems is the product solving and how is that benefiting you?
Screen sharing and training customers.


    Non-Profit Organization Management

Zoom Workplace enhancements experience

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
Most helpful is the ease to collaborate, using the whiteboards and the team chat function. There are lots of features in the Workplace.
What do you dislike about the product?
The least helpful is the 40-minute time limit as most Zoom meetings for our organization need to be longer. Also, the automated captions requires a bunch of editing to be most useful.
What problems is the product solving and how is that benefiting you?
One-stop shopping for our group to engage on one screen.


    Non-Profit Organization Management

A good Balance

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Zoom both supplies you with a phone number on top on you using it for meetings.
What do you dislike about the product?
That you can't use both meetings and make calls at the same time.
What problems is the product solving and how is that benefiting you?
There is a text limit the service has when using SMS on it. We have a lot of mission programs and they would like to have an unlimited character limit.


    Leisure, Travel & Tourism

Zoom - Simple, easy communication for Remote working Team

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
Can easily keep up with remote team workers. We use Zoom Phones as well, works great for international calling.
What do you dislike about the product?
The call quality is not always the best, specially for the international calls we make.
What problems is the product solving and how is that benefiting you?
It is solving the issue of remote team. Teams are in different parts of the world and can yet collaborate easily on Zoom meets & rooms.


    Wesley A.

Easy To Use

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Software is easy to use, and allows me to keep track of my business conversations easily.
What do you dislike about the product?
None at this time. I use it for general use of calls and texts, so may not be a top user myself. But again, it works for my needs just fine.
What problems is the product solving and how is that benefiting you?
Coordinating with customers to schedule meetings, or gather information via text.


    Nina S.

New Update is FABULOUS

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
I love how easy Zoom workplace is to schedule meetings with the calendaring options. The zoom plug-in for Chrome makes it seamless to integrate zoom meeting address when scheduling a meeting in your calendar program. The fun new features for reactions and animation are lovable and addicting! The studio effects are fabulous and better than other platforms, so I can attend meetings with little to no makeup and look presentable! I prefer Zoom to Teams anyday.
What do you dislike about the product?
I haven't found something I don't like about Zoom Workplace yet.
What problems is the product solving and how is that benefiting you?
Working remotely, our zoom VoiP allows us to be reachable at home, screen sharing is key in meetings, and the whiteboard feature allows for collaborative brainstorming while remote.