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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mireya A.

Zooming along

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
I like the home page layout and the templates.
What do you dislike about the product?
There is nothing to dislike. It is very complete and easy to use.
What problems is the product solving and how is that benefiting you?
It has been helpful connecting me with people from different places.
I was recently looking for work and I was able to find another job.


    Darpan S.

Very Useful tool covering almost aspects

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It's very convenient to use. It's really easy to navigate the Tab on Zoom Application without too much searching. It also offers wide range of features in just couple of clicks and also you can easily implement again and again.
What do you dislike about the product?
Sometimes connectivity is not that smooth to work on. I felt sometimes over the calls. Customer support is bit slow as well on figuring out or fixing the issues.
What problems is the product solving and how is that benefiting you?
The main issue zoom is solving that you not don't need a lot of application for separate works like Calls with manager, Texting candidates. It's easy now to have almost features at one place.


    Computer Software

What can I say, it is THE way we work in the age of pandemic

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
It’s highly reliable. There was never connection issue, and sound and video quality is always great. In comparison other similar products often have issues.
What do you dislike about the product?
1. Sometimes it crashes Windows, which is a really serious problem.
2. There’s an increasing amount of changes over time going into the UI controls. It is slightly annoying because once one gets used to a certain way, it becomes habitual and any slight change can become a big hurdle during work.
What problems is the product solving and how is that benefiting you?
We fully work remotely. Communicating with coworkers relies on zoom.


    Caleb C.

Great quality, but not very user friendly.

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Once everyone is signed in and interacting with one another, I like the different features you can utilize and I feel it is much less "laggy" than other platforms.
What do you dislike about the product?
I feel there are a lot of "hoops" you have to jump through to actually get on calls at times, especially for those who do not have the zoom app dowloaded; so not super user-friendly.
What problems is the product solving and how is that benefiting you?
Zoom is great for larger meetings in our company that Teams does not seem as equipped to support.


    Financial Services

Zoom Zoom!

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Ease of access, convenience. Universal to be able to connect with anyone
What do you dislike about the product?
I wish there was more integration and automation
What problems is the product solving and how is that benefiting you?
Work from home. Instant communication


    Luis Patricio R.

A very efficient software for remote working

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
I started using it during the COVID-19 pandemic, but I continue to use it in different companies to work remotely and connect with coworkers during working hours.

I think the main reason for its widespread adoption and use by many companies is that it is easy to use and integrate, like with Google Workspace and Slack, allowing us to use it in every job.
What do you dislike about the product?
I think it works fine, so nothing is wrong. Some issues at the beginning with the connections, but today it's maybe the most efficient app to make a video call with many people.
What problems is the product solving and how is that benefiting you?
We can connect as a team from different parts of the world.


    Isaias De Jesus G.

Zoom is the best

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workplace is how easy it is to interact with it, I love being able to have my meetings on Zoom.
What do you dislike about the product?
That in the free version it does not allow more than 45 minutes.
What problems is the product solving and how is that benefiting you?
It helps us to interact with the entire work team in one place and to share the screen easily and simply.


    Higher Education

Effective work online collaboration

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
easy to share screens, and seamlessly do meetings
What do you dislike about the product?
MS Outlook often logs out of zoom and I have trouble logging back into add Zoom link.
Passwords and without passwords, Zoom crashing
What problems is the product solving and how is that benefiting you?
Microsoft outlook will log out of zoom after updates to computer and then I have trouble adding Zoom links to new MS Outlook meetings


    Arshmeet Kaur K.

My go-to virtual conferencing space

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use even by people who are not at all tech savvy and is gaining more popularity every passing day.
What do you dislike about the product?
Integration with other platforms is not seamless.
What problems is the product solving and how is that benefiting you?
Zoom has eliminated the need for one to be physically present in order to foster collaboration in not only the corporate world but also in other arenas of life as well.


    anusha g.

using zoom for 4 years now and have not come across any better application than this.

  • June 03, 2025
  • Review provided by G2

What do you like best about the product?
Integration with other softwares. Zoom has also introduced AI agent to note minutes of meeting and action items which can be reviewed easily post call making it a convenient place to host calls.
What do you dislike about the product?
There's nothing to dislike as such but data privacy could be improved to secure users data.
What problems is the product solving and how is that benefiting you?
We now dont have to write mom manually. Recordings are in a better quality than before.