I primarily use Zoom for business and church meetings, and family gatherings. It is also used for small group meetings with family members.
Zoom
Zoom Communications, Inc.External reviews
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Ok but not the best
What do you like best about the product?
Backgrounds, our background covers and silent mode
What do you dislike about the product?
Not easy to make instant a quick start at the beginning
What problems is the product solving and how is that benefiting you?
Distance, and time spent to be together
AI summary keeps meetings productive and responsive support aids seamless communication
What is our primary use case?
What is most valuable?
The feature I really like is the summary provided by AI. It allows me to catch up with what has been discussed if I join a few minutes after others have already started, which is a very good feature.
What needs improvement?
So far, Zoom is excellent, but if there was a way to retain links for documents that are shared in the chat after a meeting, it would be very helpful. Additionally, the ability to do live changes to documents during meetings would be beneficial.
For how long have I used the solution?
I have been using Zoom for the past three to four years.
What do I think about the scalability of the solution?
When talking to clients who are in areas with poor networks, it becomes quite a problem. Also, when we have meetings with larger numbers than planned, like exceeding from one hundred to three hundred to four hundred attendees, there are challenges. It would be ideal if there was an automatic scaling option where you could pay for increased capacity as needed.
How are customer service and support?
I have not had any problems with Zoom support. If there's an issue, I reach out to their support, and they respond quickly without major problems.
Which solution did I use previously and why did I switch?
I have used Teams in the past. The main difference is that Teams allows for easy live documentation and editing, sharing of documents, and those changes can be made easily.
How was the initial setup?
The initial setup was straightforward and not difficult.
What's my experience with pricing, setup cost, and licensing?
Given that Zoom is now almost an ubiquitous product, the pricing should be reduced. Additionally, if auto-scaling was included, users could pay an extra for increased capacity when required.
What other advice do I have?
Everyone I know uses Zoom. When others are not connected, I encourage them to download and use it. I give Zoom a nine out of ten because some additional features would be helpful.
Zoom Product Review
What do you like best about the product?
I really like how easy Zoom is to use, even if you aren’t very tech-savvy. The interface is clean and straightforward, and setting up meetings or joining them takes just a few clicks. I also appreciate the reliability—meetings almost never drop or freeze. The features like screen sharing, breakout rooms, and chat during calls make collaboration much easier.
What do you dislike about the product?
Sometimes, Zoom can use a lot of computer resources, especially if you’re in a long meeting or have multiple things open at once. I’ve noticed my computer fan gets loud and everything slows down a bit. Also, it would be great if there were even more options to customize meeting layouts.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it much easier to schedule and manage meetings with both internal teams and clients. It removes a lot of the hassle around coordinating times and setting up reliable video calls. It’s helped streamline communication, save time, and keep projects moving forward without delays. The integration with calendars and reminders is especially helpful.
Zoom page review
What do you like best about the product?
I like that it's all in one integration meeting, project, chats helps with reducing workflow friction.
What do you dislike about the product?
For new user it's little complicated but after a point it's easy to use.
What problems is the product solving and how is that benefiting you?
It helps me with reduction of jumps between different tools like slack, Google drive, mail etc. Which creates smooth flow to my work.
Seamless Remote Communication
What do you like best about the product?
It's easy & reliable tool for meetings & also provides multiple features like screen sharing, chat option & many more.
What do you dislike about the product?
Just sometimes feel little cluttered with many features popping up while sharing screen like the bar at top don't get hide for 10-15 seconds even if we hover over it.
What problems is the product solving and how is that benefiting you?
Best tool to collaborate with clients and coworkers without needing to be physically present in the same place. Also its AI Summary feature helps to quickly go through the meeting summary without missing any valid points.
Zoom the best tool for remote meeting.
What do you like best about the product?
Seamless communication: Zoom enables effortless video conferencing, screen sharing, and messaging.
What do you dislike about the product?
Technical issues: Connectivity problems, audio/video lag, or poor video quality can disrupt meetings.
What problems is the product solving and how is that benefiting you?
Remote communication barriers: Zoom enables seamless video conferencing, messaging, and screen sharing.
We use ZOOM everyday instead of our internal TEAMS
What do you like best about the product?
it is easy to use at times. We have issues when we have too many admins not knowing what they are doing. lol But I use in school, work, and with my son when he is away.
What do you dislike about the product?
Dislike. I hate the feedback when I go from phone to computer. Sometimes I am switching locations and jump into a car and at another building. That feed back is horrific.
What problems is the product solving and how is that benefiting you?
being able to meeting with people all over the world, it is cheaper than those conference phone calls and able t see slackers on video instead of phone and they can get aawy with stuff
Very effective collaboration
What do you like best about the product?
Very easy to set up, use and have an interaction in a collaborative way
What do you dislike about the product?
Sometimes not the easiest to use on the phone
What problems is the product solving and how is that benefiting you?
Let me consume with summary of meetings
Does well for multiple uses
What do you like best about the product?
Ability to handle meetings and calls/SMS in one tool
What do you dislike about the product?
Wish we would have considered a dialer with better integration for HubSpot
What problems is the product solving and how is that benefiting you?
Allows for demos with clients and also phone calls/SMS with tracking/reporting
It’s great and easy to work wirh
What do you like best about the product?
The one click links for meetings are very accessible
What do you dislike about the product?
Sometimes the audio for live music isn’t the greatest quality
What problems is the product solving and how is that benefiting you?
It’s solves the challenge of having people on multiple campuses needed to meet
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