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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Iman G.

Good for Large Video Conferences

  • March 02, 2025
  • Review provided by G2

What do you like best about the product?
It is very simple to setup, you can easily share screen and draw on it during live sessions, and it works fine even if you have slow internet. So, it does have all features of a regular VC app, while being light and giving us extra features.
What do you dislike about the product?
I don't really dislike anything in this app. Couldn't recommend it more, even the free version gives us lots of features.
What problems is the product solving and how is that benefiting you?
Really great for live online classes in schools and colleges especially during and after Covid Lockdown, one of the most preferred apps during that time.


    Vallepu M.

a short review about zoom

  • March 01, 2025
  • Review provided by G2

What do you like best about the product?
the interface of zoom is very friendly. the zoom provide easy way to connect each other and making group work done very easy. in our office we always use zoom for meeting.the customer support is very fast and well behaved
What do you dislike about the product?
there is nothing much to say about cons in zoom workplace
What problems is the product solving and how is that benefiting you?
the biggest problem that is being solved by zoom is the scheduling of client meeting is quick it also provide other tools that helps to optimize the work in a efficient manner.


    Praveen K.

Wonderful audio/video conferencing application

  • March 01, 2025
  • Review provided by G2

What do you like best about the product?
It is fast, user friendly, easily accessible from multiple devices. It offers a reliable audio/video conferencing capabilities which allows the business meetings to be smooth and efficient. It's integration with SSO allows the users to login on business devices without the need to remember the credentials. It is a light weight application which is easy to install and use. It is a great application for your frequent day to day meetings. It has a amazing customer support who'll help us in case of any issues.
What do you dislike about the product?
It's chat option during the meetings is kind of a less used feature. It would have been great if there was an option to grant screen control access to the participants.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows the business users around the globe to connect virtually over the video conferencing which basically feels like we're meeting them physically in a conference room. This helps us to collaborate, solve business problems and improve the productivity.


    Primary/Secondary Education

i use it for classes

  • March 01, 2025
  • Review provided by G2

What do you like best about the product?
its easy to use,implement,and best support .I use it everyday for my classes.it has perfect feautres for class and work involving all members in the meeting.it has best integration software
What do you dislike about the product?
emojis are little disturbing but its quite good
What problems is the product solving and how is that benefiting you?
meetings can now be held anywhere .


    Computer Software

fast, easy to use, recording and playback are wonderful

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
fast sync up through meeting calendar or even in slack
What do you dislike about the product?
sometime slow in adding to meeting calendar
What problems is the product solving and how is that benefiting you?
collaborations, and record and play back on knowledge transfer session


    Venus Sosa Iglesias

Enables remote collaboration and interactive webinars with valuable features

  • February 28, 2025
  • Review provided by PeerSpot

What is our primary use case?

I have used Zoom for work and school, mostly for team meetings and online classes. It ranges from small meetings with three to four people to larger gatherings with up to one hundred participants.

What is most valuable?

Zoom is a very handy tool to give lectures online and to have meetings remotely. I find screen sharing, video options, providing remote access, chatting, raising hands, and interactive features during meetings to be extremely valuable. It supports hosting webinars with multiple attendees, and with good internet connectivity, I can have my camera and speaker on, collaborate on projects, and provide assistance to others.

What needs improvement?

Sometimes the free version is limited to forty-five minutes. For students, it would be beneficial to have access through the university for longer meetings. Additionally, links shared in the chat do not always work properly, which can be frustrating.

For how long have I used the solution?

I have had experience with Zoom for several years.

What do I think about the stability of the solution?

Zoom's performance is contingent on internet connectivity. If the internet is good, it functions well, but issues arise with poor connectivity.

What do I think about the scalability of the solution?

I cannot definitively say whether stability issues are due to Zoom or poor internet quality, especially in larger meetings.

How are customer service and support?

I have not reached out to customer service to solve anything. When glitches occur, usually someone else is presenting, and they handle the reports.

How was the initial setup?

Setting up Zoom is straightforward. You need to open an account, invite participants via email, provide a meeting ID, and share the meeting link with anyone joining.

What's my experience with pricing, setup cost, and licensing?

There is a concern about the free version's forty-five-minute limit. For education use, having more affordable access through institutions would be beneficial.

Which other solutions did I evaluate?

I have less experience with Teams but have used it for some meetings. It seems to lack remote access capabilities compared to Zoom.

What other advice do I have?

I recommend Zoom for its ability to host webinars and collaborative tools. The experience may differ with corporate accounts that offer unlimited access. I would rate the overall solution a 9 out of 10.


    Ankit (Alex) S.

Subtle navigation with rich features

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace offers a seamless and efficient collaboration experience, making it a top choice for remote and hybrid teams.
What do you dislike about the product?
Could add a few customisations to the looks.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides HD video conferencing, chat, screen sharing, and breakout rooms to facilitate seamless team interactions.


    Marketing and Advertising

Fast and best for official meetings

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
More people can meet simultaneously. I think maximum capacity of participants is more
What do you dislike about the product?
Sometimes it will stuck in between the meeting. It happens rarely
What problems is the product solving and how is that benefiting you?
Benefiting is much more because I am getting online assistance as good as a relief


    Himani A.

Zoom Workplace review

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
Better connectivity than other apps, calling and messaging is much easier
What do you dislike about the product?
Bulk texting to multiple candidates is not supporting for zoom texts
What problems is the product solving and how is that benefiting you?
Easy connection, better network and voice quality, also easy voicemail access


    Joshua H.

Very easy to use

  • February 27, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and to navigate. Great tool for any meeting
What do you dislike about the product?
Nothing at all. This is a great tool for meetings
What problems is the product solving and how is that benefiting you?
Ease of connecting with everyone in our organization