Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless to Use with Powerful In-App Tools
What do you like best about the product?
Easy to use, great tools to use in app, no frictions.
What do you dislike about the product?
The chat functions it's a bit tricy when You Try to send a message to one person and then switch to the groups message option.
What problems is the product solving and how is that benefiting you?
Remote meetings, easier to engage remote teams and easier onboarding meetings.
Easy-to-Use with Seamless Access and Scheduling
What do you like best about the product?
I like that Zoom Workplace is easy to use for everyone, making it trustworthy for applicants to access meetings without issues. I find the ability to schedule meetings very helpful. Zoom Workplace is a lot more accessible from any device and platform, and it also has a better capacity to host larger scale team meetings. The initial setup was very easy.
What do you dislike about the product?
Sometimes the audio quality is very poor.
What problems is the product solving and how is that benefiting you?
Zoom Workplace lets me meet and hire people remotely, ensuring even those far away can connect. It's easy to use, and applicants can access meetings seamlessly. Scheduling meetings is helpful, and it's accessible from any device, supporting large team meetings effectively.
Stable, Efficient Video Meetings with Zoom Workplace
What do you like best about the product?
I use Zoom Workplace mainly for video meetings, team check-ins, client calls, and screen sharing. It helps keep conversations clear and organized, especially when working with people in different locations. I appreciate that it makes it easy to connect with people regardless of location, allowing for screen sharing and real-time discussions, which reduces delay and avoids long email threads, helping decisions happen faster. I like that meetings start quickly, the audio and video are stable, and screen sharing just works. It keeps communication smooth without adding complexity, which is exactly what you want from a meeting tool. I also found the setup very easy, with simple installation and account creation in minutes. Integrating it with my calendar and setting up basic meeting preferences was straightforward. Additionally, it feels more stable for long calls, especially with large groups.
What do you dislike about the product?
One thing that could be improved in Zoom Workplace is how heavy it can feel on system resources during long meetings. Managing notifications and multiple meeting settings can also be a bit cluttered at times.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for video meetings, which makes it easy to connect with people regardless of location, reduce delays, and avoid long email threads, ensuring faster decisions.
Effortless Global Collaboration and Communication with great Integrations
What do you like best about the product?
I like how Zoom let us connect between teammates of all the world, that has opened the chance for industries and companies to hire people without caring about their location. I use Zoom daily to keep track of the updates in the team and in my daily tasks. It is very easy to create a Zoom call, to see your scheduled calls or even to Schedule a call and I love the integration with Slack that sends you directly to the meeting but you get the notification via chat. I love the features it has, such as filters, backgrounds, and a lot of settings that help us have a better experience.
What do you dislike about the product?
Sometimes it can be delayed or opening a call can be slow, but nothing out of control, it fixes in minutes.
What problems is the product solving and how is that benefiting you?
The ease of connection from one place to another, even different countries. It feels like you are face to face with someone, but through a screen, we still feel humans but working remotely :)
Effortless Meetings with Game-Changing AI Features
What do you like best about the product?
I love that it is easy to use, and especially now the AI features that allow the meeting recordings and audio transcripts. That helps me so much with my workload, because I can easily pull the meeting minutes and create reports in less than minutes. That was a game changer! We also integrate ZOOM with Slack and Outlook.
What do you dislike about the product?
There is only only thing I would point out about ZOOM. For instance, if I do not save the transcript or hit ZOOM AI Companion before hanging up the call, everything is lost forever. Is there a way to fix this? Otherwise, all wonderful!
What problems is the product solving and how is that benefiting you?
It is helping me being as efficient as possible at work, especially now with all the new AI features. ZOOm helps me create meeting reports in seconds.
All-in-One Platform That Simplifies Work and Communication
What do you like best about the product?
I had been using Zoom mainly for teaching purposes and meetings. I really liked all the tools it offers to make classes interactive, and at that point, Zoom was already more than good enough for me.
However, after I started working for a new company (a contact center), I was honestly surprised by how much more Zoom Workplace offers. Everything is there: taking calls, sending messages and emails, tracking metrics, and managing daily work tasks. It’s very simple to use and feels like having a complete CRM system in one place.
What I like most is that it’s better than many other CRM systems because if you need to start a meeting, you can do it instantly within the same platform — no need to switch tools.
However, after I started working for a new company (a contact center), I was honestly surprised by how much more Zoom Workplace offers. Everything is there: taking calls, sending messages and emails, tracking metrics, and managing daily work tasks. It’s very simple to use and feels like having a complete CRM system in one place.
What I like most is that it’s better than many other CRM systems because if you need to start a meeting, you can do it instantly within the same platform — no need to switch tools.
What do you dislike about the product?
Sometimes accessing meetings could be a bit more straightforward. There are moments when I send an invitation and it doesn’t require a password, but other times it does. The issue is that there are two different ways of sending the meeting link, and one of them doesn’t always include the password information, which can be confusing for participants.
What problems is the product solving and how is that benefiting you?
As a teacher, Zoom helps me continue teaching and generate income while providing a great experience for my students. It allows me to run interactive classes smoothly and stay connected with them no matter where they are.
I also use Zoom Workplace at my job, and it definitely makes my work easier and less stressful by having everything I need in one place for communication and daily tasks.
I also use Zoom Workplace at my job, and it definitely makes my work easier and less stressful by having everything I need in one place for communication and daily tasks.
Access Anywhere and Effortless Note Storage
What do you like best about the product?
sign in anywhere, ability to store meeting notes
What do you dislike about the product?
too sensitive even with headphones on, no other people can be present or background noise will be picked up, and microphone switches on
What problems is the product solving and how is that benefiting you?
Client meetings in the off season
Outstanding Experience with This Software
What do you like best about the product?
I like Zoom Workplace for its reliable video and audio quality, which makes online meetings smooth and effective. Its screen sharing, chat, and recording features support collaboration and productivity. The interface is user-friendly and works well across different devices.
What do you dislike about the product?
Sometimes Zoom consumes high system resources, which can slow down older devices. The free version has time limitations that interrupt longer meetings. Occasional connectivity issues can also affect meeting quality.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of remote communication and collaboration by enabling real-time video meetings, messaging, and file sharing from anywhere. It benefits me by making it easy to attend classes, meetings, and research discussions without geographical barriers. This improves productivity, saves time, and supports effective teamwork in academic and professional work.
AI Companion Makes Meetings Effortless and Collaborative!
What do you like best about the product?
The most impressive aspect of Zoom Workplace is its AI Companion. This tool streamlines meetings by automatically creating summaries, generating action items, and enhancing real-time collaboration with features like chat, whiteboards, and notes.
What do you dislike about the product?
One thing I dislike about Zoom Workplace is the AI Companion's occasional overreach. It jumps in with summaries or suggestions that feel pushy during live discussions and disrupts the natural flow. Setting up advanced features like custom virtual backgrounds or multi-camera views can also be tricky on older hardware, which requires manual adjustments.
What problems is the product solving and how is that benefiting you?
We've seen productivity increase as whiteboards take the place of endless status meetings. Templates also help us brainstorm without starting from the beginning. A lower total cost of ownership means more budget for growth, not IT problems. This directly supports our goals for efficient scaling.
Zoom Review
What do you like best about the product?
I find Zoom Workplace application very useful as it has high-quality video/audio conferencing, seamless screen sharing, breakout rooms for group work, meeting recording, and integrations with other tools.
It helps me create Easy virtual meetings with HD video and audio for clear communication and it also can Recording & Playback options
It helps me create Easy virtual meetings with HD video and audio for clear communication and it also can Recording & Playback options
What do you dislike about the product?
There is nothing to dislike about the Zoom Workplace application.
What problems is the product solving and how is that benefiting you?
It helps me create Easy virtual meetings with HD video and audio for clear communication and it also can Recording & Playback options. It has collaboration to the next level with the help of your AI assistant which can Intelligently process recordings, get meetings summarized, make queries in a meeting, Draft a chat response, get chat threads summarized, draft an email response, generate content in Whiteboard, Support multiple languages, etc.
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