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Zoom

Zoom Video Communications, Inc. | 1

Reviews from AWS Marketplace

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External reviews

9,998 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Non-Profit Organization Management

Great Platform

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use. The sound is clear. The features are easy to use.
What do you dislike about the product?
I have not found anything that I do not like
What problems is the product solving and how is that benefiting you?
Being able totrain in 10 different offices at the same time.


    lisa r.

Lifesaver

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
Zoom makes it easy to schedule meetings and the platform is easy to use
What do you dislike about the product?
I do not have any issues with zoom workplace
What problems is the product solving and how is that benefiting you?
zoom workplace makes it easy to have reliable meetings that is easy for any user to use.


    Retail

Really enjoy the ease of use!

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
The platform is very easy to use. Navigation is clean and easy. Was easy to implement and tain our team on. We started with phones and have transitioned to the new email platform.
What do you dislike about the product?
A few slight modifications with the new email platform. We have been working with the team to find fixes and work arounds. The team has been great to work with
What problems is the product solving and how is that benefiting you?
Being able to "cherry pick" specific emails, spell check, and agent signature


    Computer Software

No comparison in the video conferencing sector

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
Video and audio quality is superior to competitors. It's reliable and I rarely run into any issues. I support a large team of users and we rarely run into complications or confusion. We implemented Zoom phone recently, and it was very easy to roll out and the cost associated was very reasonable in comparison, and did not require us to sign another vendor.
What do you dislike about the product?
I honestly have no complaints. I know there are things that might be made better, but I feel like Zoom goes above and beyond with all features.
What problems is the product solving and how is that benefiting you?
We prefer to use the tools that we have, without adding additional applications. Zoom has allowed us to have Video Conferencing, VoIP, Webinars, and Scheduling from one dashboard.


    Primary/Secondary Education

All in one finally

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
I like how the all the Zoom apps from the web are now on the desktop
What do you dislike about the product?
the option can be overwhelming at first but then you realize its much better
What problems is the product solving and how is that benefiting you?
communcating remotely.


    Tiffani G.

I always recommend Zoom communication!

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
I like that I can get a report of calls being made and received so that we can track if calls are being answered.
What do you dislike about the product?
I do not like the fact that calls drop abruptly when your connection is unstable.
What problems is the product solving and how is that benefiting you?
We are able to see if an employee is online or even available. At our company we don't clock in or out so there is no real way to know if someone is working.


    Jenni F.

Easy to use with many perks

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
i like the UI and how easy it is to navigate through the space based on the design. i use this app every single day and i love how easy it is to create chats and keep conversations + video calls organized.
What do you dislike about the product?
i don't enjoy having the longer process to add contacts from external numbers.
What problems is the product solving and how is that benefiting you?
communication between different departments is easier through the zoom workplace.


    Computer Software

The best tool for video conference.

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
great video quality over international calls.
What do you dislike about the product?
required good internet bandwidth and taking up huge data transfer.
What problems is the product solving and how is that benefiting you?
Zoom took care of the distance challanges by uniting individuals, regardless of where they are.


    Consulting

Great option for hybrid organizations

  • May 16, 2024
  • Review verified by G2

What do you like best about the product?
It's super convenient and integrates with almost everything
What do you dislike about the product?
It is pricey, especiialy for a small organization.
What problems is the product solving and how is that benefiting you?
AI summaries and action items for meetings.


    Historical S.

Zoom Keeps our Staff connected.

  • May 16, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Zoom Workplace is that it allows all staff, trustees and committee members to attend meetings even though they can't be there in person, and that means that everyone is "in the loop."

It also allows us to reach a broader audience for public programs and to record programs for more opportunities to share our content.
What do you dislike about the product?
It does take a little time to set up before a meeting and participants have to have a good internet connection for it to work.
What problems is the product solving and how is that benefiting you?
Enabling better attendance at meeting and broadening our audience for programs. More gets accomplished and more people become aware of our organization.