Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom, the standard in Video Conferencing
What do you like best about the product?
Ease of use a wide user adoption. Video conference quality is excellent. Even works now in Tesla vehicles.
What do you dislike about the product?
Would love a better chat function like how teams works.
What problems is the product solving and how is that benefiting you?
Allows us to use a platform for Inceident Reponse where all participants can connect via any device.
Well made
What do you like best about the product?
Pulls together calendar, chat and other features in one place. Don't need to keep multiple tabs open as in the past. Integrates nicely with Google Calendar and AI recorders
What do you dislike about the product?
Integrations are sometimes glitchy, and still get notifications about cancelled meetings.
What problems is the product solving and how is that benefiting you?
Keeping us connected with staff and clients
Zoom Workplace Experience
What do you like best about the product?
I enjoy Zoom's AI summary, host / co-host controls, and breakout room features the most. I work in a nonprofit - and we want to be very collaborative as a team. We discuss a lot of information, and AI's summaries are helpful in the case that anything was missed during our meetings. We have everchanging schedules and sometimes things come up. When we have webinars, it is helpful to be able to easily switch host and co-host privileges in the case that we have to make last-minute shifts. Being able to mute and remove others is a good feature as well. As a team that really leans in on each other. Zoom has created a positive workspace.
What do you dislike about the product?
I would hope that Zoom could provide an ice-breaker feautre, or a wide variety of games and such. I also think that it could be helpful. I also would hope that there were an automatic spotlight feature for whomever is speaker. Sometimes, we forget to manually spotlight.
What problems is the product solving and how is that benefiting you?
Zoom is allowing our team to be fully remote. Zoom has a good communication system. We are able to be notifed about who is added as a host, who is joining, and recieve notes / video clips afterwards. Zoon allows us to have large webinars. Zoom allows us to break into groups and have private discussions. It feels very fitting for a nonprofit organization.
Easy to use
What do you like best about the product?
The chat function is the most used function for our team. I appreciate both the continuous chats and abilities to make a group.
What do you dislike about the product?
The updates do not always go through automatically which can cause issues for usage and for our less technological team members.
What problems is the product solving and how is that benefiting you?
It helps out remote team connect on a daily basis which helps our productivity.
Zoom is good
What do you like best about the product?
You are able to make calls and keep your personal number. Make zoom calls.
What do you dislike about the product?
Texting message sometimes doesn't work when texting.
What problems is the product solving and how is that benefiting you?
You are able to book a video zoom call.
Maintenance Manager
What do you like best about the product?
Easy to navigate and easy to set up zoom calls
What do you dislike about the product?
The cell phone feature because calls get dropped or not received.
What problems is the product solving and how is that benefiting you?
Able to make groups and stay connected with our teams.
Amazing Product!
What do you like best about the product?
I love the fact that it integrates with so many of my business suites, including Office 365 and my CRM.
What do you dislike about the product?
I have nothing bad to say about the platform.
What problems is the product solving and how is that benefiting you?
Scheduling since my CRM does no thave its own native video conferencing capability
We use Zoom Workplace for our whole staff.
What do you like best about the product?
We like that we're in a unifeid system, and are rollign out the comprehensive features as we go.
What do you dislike about the product?
Cost is a bit high. But we still like the product.
What problems is the product solving and how is that benefiting you?
We are learnign all the new features, and there are many! It's overwhelming, but we use the ones we need.
Reliable a large part of the time.
What do you like best about the product?
Easy connection for internal and and external communications.
What do you dislike about the product?
Resouirce demand and performance issues issues.
What problems is the product solving and how is that benefiting you?
The need to help staff through technical issues.
Zoom Workplace
What do you like best about the product?
Dashboard management is easy to use and the GUI is excellent. Ease of implemetation is very good.
What do you dislike about the product?
I have not seen any dislikes in the system as of yet.
What problems is the product solving and how is that benefiting you?
summarized meetings is extremly helpful for us
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