Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Versatile, simple, always works.
What do you like best about the product?
It's the no fail option. Users just 'get it' and it works. It has great AI extensions. It integrates into software like vMix, making it very useful for more complex meetings. All in all, Zoom Workplace is an indispensible tool.
What do you dislike about the product?
I'd love to see higher default camera quality options.
What problems is the product solving and how is that benefiting you?
People use all sorts of platforms to connect video, but Zoom always works, and works well. It means I can reliably include anyone in my meetings without worrying about their personal experience or interruptions in the meeting.
Zoom Workplace makes a good product even more intuitive
What do you like best about the product?
Recent updates with the launch of Zoom Workplace make the user and host experience more intuitive. More control over the Zoom Meeting Controls and other feature improvements with 6.0
What do you dislike about the product?
Still wishing that we could control the LOOK of cloud recordings the way we an local. The cams BESIDE not overlapping the slides
What problems is the product solving and how is that benefiting you?
Integrated Interpretation and SIgn language features allow us to reach our audiences in a way that Teams can not.
Helpful tool in remote environment
What do you like best about the product?
Easy to use and helpful to use in remote environments.
What do you dislike about the product?
There is nothing I dislike about Zoom Workplace.
What problems is the product solving and how is that benefiting you?
Staying connected to staff and partners.
Zoom Workplace
What do you like best about the product?
Ease of use with both people internal and external to the organization.
What do you dislike about the product?
Administrating certain areas (like Phone Management) can be cumbersome and confusing.
What problems is the product solving and how is that benefiting you?
Ease of use for scheduling video conferences as almost everyone has access to Zoom.
Easy to use and plenty of features
What do you like best about the product?
Zoom is the easiest web meeting platform to use. My work role has me using Zoom at least one per day, and I never have connectivty issues or other problems. I also appreicate the extra features that allow for interactive teaching/display.
What do you dislike about the product?
None that I can think of! I have used other platforms that are much more cumbersome, so Zoom always seems like such a breeze to use.
What problems is the product solving and how is that benefiting you?
Zoom allows me to not only meet, but also create trainings for my team to view at their convenience.
Probably the most reliable meeting platform
What do you like best about the product?
The sase of adding as well as removing users.
What do you dislike about the product?
The fact that we have to wait a for our annual renewal to ba able to remove paid seats
What problems is the product solving and how is that benefiting you?
It is helping with ease of user management.
Expensive but good
What do you like best about the product?
I like the ease of use. I think that its whiteboard function and recordability is nice.
What do you dislike about the product?
Price is not helpful. Phones are terribly expensive. The new update forces people in a "waiting room", which is stupid. Should have a note taking abiliity function built in, not an add on.
What problems is the product solving and how is that benefiting you?
communication. as a remote company it allows us to stay "close" as if we are in an office.
Seamless
What do you like best about the product?
It makes our work seamless. Easy to setup meetings, make calls, or transfer calls.
What do you dislike about the product?
I don't have anything negative to say about Zoom Workplace
What problems is the product solving and how is that benefiting you?
It helps us all stay connected as a remote based company around the world.
Zoom is one of the best video services
What do you like best about the product?
Running meetings I like the options to mute all people on arrival. This is good for me since I routinely hold larger meetings so I do not have to worry about telling everyone to mute themselves which happens a lot.
What do you dislike about the product?
So far, not much. It does what I need when I want and is easy to use for the most part.
What problems is the product solving and how is that benefiting you?
Ever since COVID Zoom has been our #1 tool to group large groups together for meetings or teachings. We actually use it more today than ever since a lot of people cannot travel to one place a lot of the time and we get to use this to help get everyone the needed information.
Easy to use
What do you like best about the product?
Easy to collaborate with the team and meet with vendors
What do you dislike about the product?
Customer support is not the best via chat.
What problems is the product solving and how is that benefiting you?
Easy to use and present project
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