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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

1 AWS reviews
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External reviews

10,059 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Legal Services

Effortless Setup and Outstanding Call Quality

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
Easy to setup. Great video and audio quality. Love the features like recording calls on the cloud for future reference.
What do you dislike about the product?
The games and activites sometimes lag and could be better.
What problems is the product solving and how is that benefiting you?
Connecting to clients effortlessly


    Kundan S.

With Zoom workplace, your Seemless meetings and Teamwork would be much easy

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
It's video call quality and now it's integration with MS outlook and other tools is getting better day by day. Previously it's integration with Microsoft outlook / Teams Calender was not seamless, but now works fine.
What do you dislike about the product?
Not a big con, but it uses resources more than expectation. So sometimes it effects the performance of low spec systems.
What problems is the product solving and how is that benefiting you?
It is simplifying the way to connect with teamwork and so much reliable that you can blindly trust on. It's Video quality is much better that MS Teams what I feel. And Auto AI note summarization is like cherry on the cake.


    Alisha A.

Reactions Panel

  • November 17, 2025
  • Review provided by G2

What do you like best about the product?
I like the reactions panel. The fact I can mute and hide my camera.
What do you dislike about the product?
I don't really dislike anything about zoom workplace. The only issue that I found that was that my zoom on my mobile phone I had a hard time finding the raised hand button but when I found it it was fine.
What problems is the product solving and how is that benefiting you?
I usually log on to zoom workplace for my meetings.


    Sunil J.

Seamless Connectivity, Yet Performance Hiccups

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate Zoom Workplace for its simplicity and ease of use, which makes it a seamless tool for conducting online meetings, project discussions, and team coordination. It allows me to stay connected with my colleagues and clients effectively. The smooth connection and reliable screen sharing features greatly facilitate teamwork and enhance productivity. Zoom Workplace has solved the problem of lengthy back-and-forth communications by enabling quick communication with my team. The initial setup was incredibly straightforward—just install, sign in, and it's ready to use. I've found it to be a better alternative in terms of stability and features compared to the previous tool we used, Google Meet. Additionally, its compatibility with Google Calendar and Gmail for scheduling and communication integrates well into my workflow.
What do you dislike about the product?
Sometimes the video quality drops during calls, and I feel the app could be a bit lighter and faster.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for online meetings and project discussions, simplifying team coordination and quick communication without lengthy messages.


    Timoteo Luis S.

Perfect for All Meetings and Presentations

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
Suitable for all kinds of meetings and presentations.
What do you dislike about the product?
There is a large amount of data required both at the beginning and throughout the meetings.
What problems is the product solving and how is that benefiting you?
The meetings feature is useful and helps keep everyone organized. It makes it easier to coordinate with my team and ensures that we stay on track with our tasks.


    Rahul .

Efficient Collaboration with Room for AI Enhancements

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to be incredibly easy to use, which streamlines the process of setting up and initiating meetings with just a couple of clicks. It provides seamless connectivity for team members, regardless of their region or the devices they are using, be it mobile phones or laptops. This ease of connection is particularly beneficial in connecting students, faculties, and other staff efficiently. I also greatly appreciate the breakout rooms feature, which enhances collaboration and allows for more organized and focused group interactions during meetings. The initial setup process of Zoom Workplace is straightforward and hassle-free, making it a smooth transition from previous platforms like Microsoft Teams.
What do you dislike about the product?
I am expecting more AI features from Zoom Workplace to enhance the overall experience. Specifically, the inclusion of AI-driven meeting summaries and live translations from different languages to English and vice versa would greatly improve its utility. These improvements would facilitate better understanding and efficiency, especially in multi-lingual teams.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for effortless collaboration and meetings. It connects students, faculty, and staff efficiently across different regions and devices. Setting up meetings is simple with just a few clicks, and the breakout rooms enhance interaction.


    Lester S.

All-in-One Platform That Streamlines Communication

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most is that this is an all-in-one platform, allowing me to handle video meetings, team chats, and VoIP all in one place.
What do you dislike about the product?
My only complaint is that the pricing for the AI features is quite high.
What problems is the product solving and how is that benefiting you?
It assists me in several ways, such as making it easy to start video group meetings and facilitating chat groups for team communication.


    Ritika M.

Allows Virtual Connections for Everyone

  • November 15, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace helps everyone, with or without zoom account to connect virtually.
What do you dislike about the product?
When the mic is disabled by the organizer, it does not notify the participants.
What problems is the product solving and how is that benefiting you?
It is solving the problem of sharing the screen along with audio of any app in our desktop, like in google meet, we can do it for on tab only, but it allows for desktop apps also.


    Tijo T.

Meetings run smoothly, the audio/video quality is consistent

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I like how reliable and seamless Zoom Workplace is. Meetings run smoothly, the audio/video quality is consistent, and it’s easy for anyone to join without complications
What do you dislike about the product?
Some of the more advanced collaboration features feel spread out across different menus, so it can take time to find what you need
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps streamline collaboration across global teams. It brings meetings, chat, whiteboards, and documentation together in one platform, reducing the need to switch between multiple tools. This improves productivity and keeps conversations and decisions in one place


    Sarah D.

User-Friendly Yet Sometimes Laggy

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to be incredibly easy to understand, which is particularly beneficial in a work environment with people of varying age groups. Even the older members of my company grasp how to use it effectively, which makes collaboration seamless and minimizes the need for extensive training sessions. This simplicity ensures that everyone can participate in meetings and work from home efficiently, which has been essential for us. Zoom Workplace simplifies remote work for me and my colleagues, allowing us to communicate and collaborate without any unnecessary complications.
What do you dislike about the product?
Sometimes the audio and the visual lags.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings and find it helps facilitate working from home, being easy to understand for everyone, including older colleagues.