Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Excellent Tool for team communication and collaboration.
What do you like best about the product?
What I like best about Zoom Workplace is its reliability and ease of use. The interface is simple and intuitive, making it easy to schedule meetings, join calls, and collaborate with teams. I also appreciate the high-quality video and audio, screen sharing, and recording features, which make remote meetings and teamwork much more efficient. Additionally, it is easy to implement, integrates smoothly with other tools, and is reliable for frequent daily use, with helpful support resources when needed.
What do you dislike about the product?
There are no major drawbacks in my experience. Occasionally, minor connectivity issues can happen depending on internet stability, but overall Zoom Workplace performs very well.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves remote communication challenges by enabling easy virtual meetings, screen sharing, and collaboration, which helps our team stay connected and work more efficiently.
Empowering Unified Collaboration
What do you like best about the product?
I primarily use Zoom Workplace for team collaboration, virtual meetings, and project coordination across distributed teams. I like most the reliability and quality of meetings, which run smoothly with consistently strong audio and video, even when bandwidth is limited. I appreciate the all-in-one collaboration, having chat, meetings, whiteboards, and file sharing in one platform reduces the need to switch between tools. I find hybrid team support useful as it bridges the gap between remote and in-office staff, giving everyone equal access to collaboration tools. I also value the interactive features, documentation and reproducibility, as well as the security and trust the platform provides.
What do you dislike about the product?
I find the interface complexity a bit challenging, as the platform sometimes feels crowded when switching between chat, meetings, and whiteboards. A more streamlined design would help. The notification management also needs improvement because alerts can be overwhelming with uncoordinated reminders from chat, meetings, and integrations. It would be helpful to have better customization of notification settings. Additionally, there are gaps in file organization, integration depth, and resource usage, as well as limits on customization.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve fragmented communication tools, remote collaboration challenges, scheduling friction, and security concerns. It integrates chat, meetings, and file sharing in one platform, reduces tool-switching, supports hybrid teams, and provides consistently strong audio and video.
Great Meeting Recording, Though Overlapping Talk Can Be Challenging
What do you like best about the product?
Recording the meetings to look over later
What do you dislike about the product?
People talking over each other making the meeting longer
What problems is the product solving and how is that benefiting you?
Connecting with the team to build the teams atmosphere
Reliable
What do you like best about the product?
It works great for our teams meetings of 30 people.
What do you dislike about the product?
I haven't found anything that I dislike with Zoom.
What problems is the product solving and how is that benefiting you?
We have issues using other platforms for our team meetings. Zoom works much better with the number of people that we have on our video meetings.
Online Presention Awesomeness
What do you like best about the product?
Love the fact that it's easy for me, and all my attendees to use. The clarity of picture is great too. Not grainy like some can be.
What do you dislike about the product?
At times, I have a scheduled meeting only to discover during sign in that they've changed something, or there is an update.
What problems is the product solving and how is that benefiting you?
The biggest is to be able to connect me, and others across the US as the next best thing to being in person.
Experience with Zoom
What do you like best about the product?
I like waiting room feature of zoom where I can hold all the Candidates and let them admit one by one.
What do you dislike about the product?
It include high internet dependency which creates chaos many times.
What problems is the product solving and how is that benefiting you?
There are many business problems which Zoom solves such as one to one discussion, managing calenders, query asking, cross border employee management etc.
Zoom benefiting me in the following ways:
- Scheduling interviews
- Managing events
- Team discussion when there is emergency
- Client meetings
Zoom benefiting me in the following ways:
- Scheduling interviews
- Managing events
- Team discussion when there is emergency
- Client meetings
Easy and Effective Tool for Online Collaboration
What do you like best about the product?
Zoom Workplace is easy to use and provides stable video and audio quality during meetings. It supports screen sharing, chat, and recording features which help teams collaborate effectively. It also works well across different devices.
What do you dislike about the product?
Sometimes meetings may face minor connectivity issues if the internet is slow. The free version also has time limits which can interrupt longer meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps teams conduct virtual meetings, webinars, and remote collaboration easily. It reduces the need for in-person meetings and allows teams to communicate and share information quickly from anywhere.
Zoom is Easy to Use
What do you like best about the product?
Ease of use. Love using it for meetings. Always reliable.
What do you dislike about the product?
I don't really have any concerns about Zoom.
What problems is the product solving and how is that benefiting you?
Helps with internal meetings and it is easy to use
Intuitive, Reliable Video Calls with Smart AI Meeting Summaries
What do you like best about the product?
Users consistently praise Zoom Workplace for its intuitive, user-friendly interface combined with reliable, high-quality video and audio, making virtual communication seamless. Key highlights include the integrated AI Companion for meeting summaries, consolidated teamwork tools (chat, mail, docs) in one place, and efficient screen-sharing capabilities.
What do you dislike about the product?
Users frequently cite frustration with Zoom Workplace regarding, specifically, technical issues like app lag, dropped calls, and challenging, complex troubleshooting. Other common complaints include the 40-minute limit for free meetings, confusing navigation, and intense "Zoom fatigue" from constant, uninterrupted screen time
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmented communication and inefficient workflows by bringing meetings, chat, phone, and whiteboarding together in one AI-powered, https://www.zoom.com/en/products/collaboration-tools/ all-in-one platform. For me, it boosts productivity with https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059115 AI-generated meeting summaries, cuts down on app-switching fatigue, and supports seamless collaboration in hybrid work.
Easy to Use and Navigate, Though I Don’t Use It Often
What do you like best about the product?
It is very easy to use and navigate and I've never had problems
What do you dislike about the product?
I don't use it often enough to notice any major concerns.
What problems is the product solving and how is that benefiting you?
It makes it easier to connect with my work peers.
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