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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Serge A.

Easy to Use with Great Screen Sharing, Occasional Lag

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
ease of use and screen sharing compatibility
What do you dislike about the product?
sometimes lag but could be due to too many connections
What problems is the product solving and how is that benefiting you?
allows us to participate in multiple online courses and meetings


    Hospital & Health Care

Effortless Collaboration and User-Friendly Experience

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Ease of use, effective in collaborating with colleagues
What do you dislike about the product?
Limited meeting time on free version creates inefficiency when running meetings that exceed thirty minutes
What problems is the product solving and how is that benefiting you?
Allow users from all areas meet and troubleshoot with use of screen share, and interactive whiteboard


    Mike G.

All-in-One Portal Makes Meetings Effortless

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes meetings, editing meetings, webinars, and polls so seamless. I love that you can access it all in one portal, and it makes navigating all of Zoom's features easy and accessible.
What do you dislike about the product?
I do feel like Zoom Workplace can feel a little overwhelming because there is a lot going on. Maybe if there was a way to customize the space to only show the areas that we use?
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides our team with a single place/portal for our internal and external business meetings. It makes collaborating with our fully remote team a breeze when it comes to meetings.


    ABHISHEK K.

Effortless Collaboration and Top-Notch Security

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Joining meetings and collaborating is seamless with minimal setup required.
End-to-end encryption and robust security features give peace of mind
What do you dislike about the product?
I find the platform overly complex, and during meetings, anyone can interrupt by starting to share their screen or drawing without proper control.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of connecting distributed teams by providing a reliable platform for virtual meetings, chat, and collaboration. It eliminates the need for constant email exchanges and makes real-time communication easy. Features like screen sharing, whiteboards, and breakout rooms help us brainstorm and work together effectively, even when working remotely. This has improved productivity, reduced travel costs, and allowed for faster decision-making


    Consulting

Standard Office Tool

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
Zoom has been not only convenient but almost "life-saving"! It's easy to send the invitations (use the add-on tool) and connect to meetings reliably not only by the host but all participants. For additional security, you can add a passcode and/or admit users to the meeting. The sharing setting is great (flip the switch so you don't always have to permit participants each time to share documents, especially when you're collaborating in a group, plus you can save the chat and record the meetings as needed. Zoom is the one tool, I do not have to worry about joining 15 minutes early to allow for "hiccups" with downloading the software each time my system has an update which has caused me to be late in joining other web meetings.
What do you dislike about the product?
I am thinking hard about this one as there isn't a downfall. Maybe please don't raise the subscription price?! :)
What problems is the product solving and how is that benefiting you?
Zoom helps with collaboration and is most useful for networking and client meetings. It’s also easy and intuitive to use for participants, eliminating the need to work with a participant on the steps for connecting to a meeting. Great for sharing documents and walking through presentations.


    Akdogan B.

Easiest Meeting

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
I like how easy it is to connect with people—meetings start quickly, everything’s in one place, and it just works without much hassle.
What do you dislike about the product?
Sometimes it feels a bit cluttered, and too many notifications or features can be distracting when I just want to focus on a meeting.
What problems is the product solving and how is that benefiting you?
It helps keep communication in one place, so I spend less time switching apps and can get things done faster.


    NITIN G.

Seamless Connectivity and Outstanding Audio-Video Quality

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
The connectivity is seamless, and the GUI options are excellent. The audio and video quality are both outstanding.
What do you dislike about the product?
The UI could benefit from further refinement to make it more user-friendly. Additionally, the background options could be improved, and I find the webinar features somewhat complicated.
What problems is the product solving and how is that benefiting you?
Effective communication with business clients and the availability of learning sessions make it possible for us to conduct our discussions virtually. This approach allows us to save significant costs by avoiding travel and logistics, and it is also highly flexible for working across multiple geographies.


    Consumer Services

Outstanding Experience with This Software

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
The main thing is how easy it is to use and how widely used it is
What do you dislike about the product?
sometimes getting logged in with passwords can be a faff
What problems is the product solving and how is that benefiting you?
easy to gather together a group for training and have it recorded for future use


    Consulting

Reliable Platform for Meetings and Training

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
This is a useful and dependable place for attending meetings and participating in training classes.
What do you dislike about the product?
I have no complaints about Zoom; it has consistently proven to be reliable for me.
What problems is the product solving and how is that benefiting you?
Nowadays it is important to have virtual workplaces for both meeting and trainings.


    Sajeth P.

Effortless Networking with Impressive Connectivity

  • January 06, 2026
  • Review provided by G2

What do you like best about the product?
being able to connect with vast networks
What do you dislike about the product?
can sometimes be laggy but overall great
What problems is the product solving and how is that benefiting you?
connecting virtually