Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
The Ultimate Tool for Virtual Meetings
What do you like best about the product?
I am Using Zoom since past 3 Years it is very amazing application for virtual meetings. In our Organization we can use zoom daily for remote, project updates. easy to use and implement. User friendly interface, It provides High quality video and audio on Meetings. it have several features like screen sharing, recordings, Virtual Backgrounds etc.. It integrates with tools like Outlook, emails, Calendars etc.. Customer support is also very quick.
What do you dislike about the product?
There is no Issues with zoom while iam using from last 3 Years. It is suitable all Businessof small and Bigger size organizations.
What problems is the product solving and how is that benefiting you?
Zoom workplace reduces costs, improves connectivity and provide flexible solution. it allows everyone to work from anywhere at any time.It integrates with tools like email, calendars, Teams Meeting etc..
The worst support service
What do you like best about the product?
just a regular tool for video calls nothing special ...
What do you dislike about the product?
the worst support team ...
1. I needed help from the Zoom billing team. I offered to set up a call via Zoom, but the Zoom billing team told me they do not use Zoom for calls. Instead, they use direct mobile phone calls and provided me with a list of 5-10 countries they support. Once again, Zoom support is not using Zoom for support.
2. If the support team does not respond within 5 minutes, you have to wait another 5, 10, 30, 60, or even 120 minutes for a response. However, if you do not respond within 5 minutes, they will close the chat.
3. The support team decides when to close the chat. In my case, I was having a conversation and asking questions when the support agent left the chat without any explanation.
1. I needed help from the Zoom billing team. I offered to set up a call via Zoom, but the Zoom billing team told me they do not use Zoom for calls. Instead, they use direct mobile phone calls and provided me with a list of 5-10 countries they support. Once again, Zoom support is not using Zoom for support.
2. If the support team does not respond within 5 minutes, you have to wait another 5, 10, 30, 60, or even 120 minutes for a response. However, if you do not respond within 5 minutes, they will close the chat.
3. The support team decides when to close the chat. In my case, I was having a conversation and asking questions when the support agent left the chat without any explanation.
What problems is the product solving and how is that benefiting you?
f2f meetings
Zoom is very useful
What do you like best about the product?
Zoom is very useful because its video is very clear.
What do you dislike about the product?
Sometimes the video cuts out which makes it hard to understand other participants.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to communicate with other users.
Perfect for instant connects from anywhere
What do you like best about the product?
Zoom workplace is the best collaboration tool, which is user friendly. It supports any device to login and I use it almost everyday for the office connects. The integration is super helpful with office tools and easy to screenshare and I try and implement multiple apps in it. Whenever we have trouble, the support from backend team is quicker.
What do you dislike about the product?
Nothing much here. Its a easy going one for me.
What problems is the product solving and how is that benefiting you?
I work from home, hence I connect with my peers and all my meetings are scheduled through Zoom workplace videos. Its the best face to face collaboration tool with a great opportunity in screen sharing.
Best Software For Video Chat and Meeting
What do you like best about the product?
I like best about Zoom Workplace is its seamless integration of communication and collaboration tools, making it easy to connect and work with colleagues from anywhere and anytime.
What do you dislike about the product?
Zoom Workplace can sometimes experience connectivity issues, leading to interruptions during important meetings.It makes me some time frustrate.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses several critical challenges in modern work environments, particularly in facilitating remote collaboration. It provides a comprehensive platform for virtual meetings, enabling seamless communication among team members regardless of their physical locations.
Good performance and user experience.
What do you like best about the product?
It's user friendliness, excellent audio and video quality, that improve online meetings and team work.
What do you dislike about the product?
Sometimes after prolonged meetings zoom may have some problems and you have to restart your device for you to use it again.
What problems is the product solving and how is that benefiting you?
The issue with geographical location.Its easy now because we can schedule meetings with staff any at time that is deemed convenient.
Excellent features and effective working!!
What do you like best about the product?
It's really helpful for day to day meetings, easy to share link and connect! Comes with easy to access features for efficient meetings.
What do you dislike about the product?
There's nothing to dislike to be honest!
What problems is the product solving and how is that benefiting you?
It helps to connect to others no matter where they are and is really helpful in terms of doing a presentation as well!
Webinar Experience
What do you like best about the product?
When conducting public hearings in Webinar it gives the public a view only function which is helpful when wanting to have a bit of control on who speaks and who can only view. There is the option to raise hand and gives the public comment priveledges.
What do you dislike about the product?
Software does not auto update and almost too many settings, hard to find what you need as an admin
What problems is the product solving and how is that benefiting you?
It is especially beneficial when there are a lot of public in the audience. It gives you the control of the room.
Normal videoapp
What do you like best about the product?
It is very simple and easy to use. I use the free version all the time
What do you dislike about the product?
45 minutes is very short and I don't think Zoom adds a lot for the calls. If more people used apple, its videocall would be comparable and it is "free"
What problems is the product solving and how is that benefiting you?
It's a tool for videocalls
Zoom review
What do you like best about the product?
Zoom meeting i like the most is features to chat and video conference and even organize webinars on the same app.
What do you dislike about the product?
The feature which requires additional cost for cloud based i don't like about that.
What problems is the product solving and how is that benefiting you?
We're arranging lot of meetings through zoom meetings and we're also doing webinars.
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