Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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My Zoom video experience
What do you like best about the product?
I love to have and use this user-friendly application, with easy set-up, helpful to schedule future videocall meetings, have reminders, and other tens of widgets I can resort to from a single website.
What do you dislike about the product?
Sometimes the desktop application seems to use much CPU and memory resources, but that would depend on how updated our hardware is. Apart from that, I love the excellent service it provides.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes video conferencing and sharing absolutely real, formal, educational, and with no pixelation, or frozen interruptions.
Works great if you can standardize outside of your normal email platform
What do you like best about the product?
It has become a holistic platform meaning you can standardize several workplace functions into one platform. It is very simplistic to setup and manage from an administrator perspective. The use of Google or Active directory to bring in your employees makes for easy integration. I haven't had to use customer support from an admin perspective but it also seems to be easy to get help through their ticking and faq system.
What do you dislike about the product?
The only downside is cost when you already pay for certain features outside of zoom. i.e Google Chat, Meet, teams, those items are all included in almost all Email account subscriptions, so you would need to ensure you standardize your SOPs at an org level and unifi on which platform you are using.
What problems is the product solving and how is that benefiting you?
ITs just a better Conferencing platform across the board, more robust and built for multi employee collab.
Easy to connect
What do you like best about the product?
Working with my cirtual co workers and great vide/audio/effects.
What do you dislike about the product?
You have to download the app actually instead of web.
What problems is the product solving and how is that benefiting you?
Meeting with people from distance.
An excellent communication platform with myriads of features
What do you like best about the product?
Zoom workplace is a highly user friendly app for all employees
What do you dislike about the product?
I have used zoom workplace for a while now, I simply do not dislike it
What problems is the product solving and how is that benefiting you?
It helps connecting with global employees of my company and easy scheduling of meetings
Comprehensive suite of tools that integrate communication
What do you like best about the product?
I have a virtual estate planning business, so I appreciate the high-quality video and audio ensure clear communication during virtual client consultations. I also appreciate sessions can be recorded for future reference, ensuring accurate records of client interactions.
What do you dislike about the product?
Sometimes there are variations between the desktop and mobile interfaces and that can be confusing and hinder seamless use.
What problems is the product solving and how is that benefiting you?
I'm able to switch between devices and platforms and that makes it easy to stay connected, whether in the office or remotely.
Very easy and convenient to use for work calls
What do you like best about the product?
I like zoom workplace because it's easy to use and find the information you need, you can also connect to transcription apps like chorus which ensures we don't miss any details
What do you dislike about the product?
Sometimes there are bugs when it comes to the chorus integration
What problems is the product solving and how is that benefiting you?
It's solving the issue of not being able to meet in person, therefore allowing us to sell our product virtually
Preferred video conferencing software
What do you like best about the product?
I like the ease of use of the platform. I find some of the other products to not be as intuitive. I have also never had an technical issues while using Zoom. I.e. problems with video quality, issues opening the program, etc.
What do you dislike about the product?
The floating meeting controls can be extremely annoying. I wish there was a way to reduce the size of it or maybe remove certain buttons that I never use from the control bar.
What problems is the product solving and how is that benefiting you?
Our use case is pretty generic. We are using it for video conferencing and screensharing. Without it, we would not be able to collaborate as easy.
Collaboration simplified
What do you like best about the product?
I like the collaborative feel of the software, ease of use.
What do you dislike about the product?
Haven't found any dislikes. It meets our needs.
What problems is the product solving and how is that benefiting you?
Allows us to communicate with our vendors, board members, & staff who are remote.
Provides additional sharing capbilities for third party and non-organizational groups.
What do you like best about the product?
Ability to have non-team interactions with outside parties.
What do you dislike about the product?
In ability to share multiple screens easily.
What problems is the product solving and how is that benefiting you?
Allows large group (>300) of Board members to use and share at the same time.
Extra Ordinary Features of Zoom
What do you like best about the product?
By connect the Peoples all over the World with the High Quality of Voice and Video. Its easy to use and learn. Even i have used the Chat Support to get the resolution on time. Maximum time i have got the information from AI without moving to Live Agent.
What do you dislike about the product?
Voice splits sometimes, this maybe due to some Internet Issue.
What problems is the product solving and how is that benefiting you?
It reminds me prior when any of my meeting will coming soon with Proper Notification in case if i am offline.
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