Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Best conferencing solution
What do you like best about the product?
Zoom is a user friendly solution which not onlt provides one of the best video and audio quality but also have great security and privacy along with scalability capabilities.
What do you dislike about the product?
Troubleshooting the issue looked to be a lengthy process.
What problems is the product solving and how is that benefiting you?
Currently, we are going through few users impacted with their video quality issue specific to their account and is in the process of troubleshooting with zoom.
Everything you need to schedule a meeting in one place
What do you like best about the product?
I can view my calendar at a glance and check availability without having to open another application.
What do you dislike about the product?
It can be a little daunting for those who want a simple interface to just attend or host a meeting.
What problems is the product solving and how is that benefiting you?
Breaching the gap between remote sites and head office. Helping with remote training and facilities management.
Highly recommend Zoom
What do you like best about the product?
The zoom workplace is all inclusive. It allows for many members of our team to create groups, stay connected and work from home as needed. When we need help the customer support has been quick to respond.
What do you dislike about the product?
Sometimes the connectivity can be difficult. At times, because we have team members working in different places the notifications are delayed or aren't calibrated to ensure we see the alert right away.
What problems is the product solving and how is that benefiting you?
It is versatile and allows us to be mobile. It creates opportunity for us to collaborate and generate streamlined communication with team members as we are in and out of the physical office.
Zoom is a flexible tool for virtual communication
What do you like best about the product?
Zoom integrates well with other productivity tools like Google Calendar, Microsoft Outlook, Slack, and various learning management systems. This integration helps streamline workflows and improves efficiency.
Zoom can handle meetings ranging from small, one-on-one sessions to large webinars with thousands of participants. This scalability makes it suitable for a wide range of applications, from personal use to large corporate events.
Zoom can handle meetings ranging from small, one-on-one sessions to large webinars with thousands of participants. This scalability makes it suitable for a wide range of applications, from personal use to large corporate events.
What do you dislike about the product?
Despite improvements, Zoom has faced scrutiny over security issues, such as "Zoombombing" (unauthorized participants disrupting meetings), data encryption practices, and other vulnerabilities. Although measures have been taken to enhance security, concerns still exist.
Especially for our organization, we have found that zoominfo is capturing our data and using it on their site, this leads us to feel like our information is being sold by Zoom
Especially for our organization, we have found that zoominfo is capturing our data and using it on their site, this leads us to feel like our information is being sold by Zoom
What problems is the product solving and how is that benefiting you?
Remote and hybrid work environments can lead to communication gaps and collaboration challenges. Zoom provides high-quality video and audio conferencing, instant messaging, and collaborative tools like screen sharing and whiteboards, facilitating seamless communication and collaboration regardless of team members' locations
Great conferencing tool focused on just that
What do you like best about the product?
Zoom, unlike many other tools focused priamrily on video conferencing. As such, as you use the tool, it really is clearly built just for that. Additioanlly, it is extremely easily, works accross a multiple of platforms and devices, and just works.
What do you dislike about the product?
Some of the integrations could work slightly better.
What problems is the product solving and how is that benefiting you?
Allows our remote workforce to communicate with each other.
Love zoom it makes my job so much easier
What do you like best about the product?
Recording webinars and reporting. Also google calendar integration
What do you dislike about the product?
Some other organizations dont use it and struggle to download it at the time of the meeting.
What problems is the product solving and how is that benefiting you?
Screen sharing and training customers.
Zoom Workplace enhancements experience
What do you like best about the product?
Most helpful is the ease to collaborate, using the whiteboards and the team chat function. There are lots of features in the Workplace.
What do you dislike about the product?
The least helpful is the 40-minute time limit as most Zoom meetings for our organization need to be longer. Also, the automated captions requires a bunch of editing to be most useful.
What problems is the product solving and how is that benefiting you?
One-stop shopping for our group to engage on one screen.
Easy To Use
What do you like best about the product?
Software is easy to use, and allows me to keep track of my business conversations easily.
What do you dislike about the product?
None at this time. I use it for general use of calls and texts, so may not be a top user myself. But again, it works for my needs just fine.
What problems is the product solving and how is that benefiting you?
Coordinating with customers to schedule meetings, or gather information via text.
Ease of use
What do you like best about the product?
easy to understand. Little to no trainnig needed.
What do you dislike about the product?
The admin side could be a little better organized. Sometimes finding a section setting can be challenging .
What problems is the product solving and how is that benefiting you?
With 80+ % of the company being remote... I keeps the teams connected
Effective business meetings with easy to use and multi-platform clients
What do you like best about the product?
Very few complaints, clean interface and easy to use.
What do you dislike about the product?
More active update nofiications to alert end users of new software updates
What problems is the product solving and how is that benefiting you?
On-call extension number for our support team
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