Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Video conferencing to smoothly connect teammates and external folks together
What do you like best about the product?
It's very easy to share screen as well as good features to mute other with large meetings. For large meetings in particular is superior.
What do you dislike about the product?
There are a lot of updates which can be annoying when you are trying to quickly hop on a meeting. Maybe it should not be suggested between the hours of 9-5.
What problems is the product solving and how is that benefiting you?
It helps connect our remote folks to in office folks. It helps everyone collaborate smoothly and the video recordings are great for anyone who misses a meeting.
Mixed Thoughts
What do you like best about the product?
Meeting solution is great. Would prefer a rooms solution without a dedicated PC. That caused us issues.
What do you dislike about the product?
Zoom Rooms was problematic. We discontinued that service.
What problems is the product solving and how is that benefiting you?
We were really using Zoom Rooms ans Meetings only.
Business
What do you like best about the product?
Easy of use and like to my calender.nnnn
What do you dislike about the product?
Some time my head set does not always work
What problems is the product solving and how is that benefiting you?
Interaction with users.
Quality video, great settings and support
What do you like best about the product?
I like the easy gui and settings for users. The call video quality is great and call quality is excellent. The video backgrounds are clean and crisp.
What do you dislike about the product?
Sometimes its not the most reliable with calls and videos but most of the time if your internet is good its fine
What problems is the product solving and how is that benefiting you?
Easy video chats with teammates and also use it for our helpdesk call line.
Easy to Use; Universal
What do you like best about the product?
We use Zoom in all of our meeting rooms. Very easy to connect to via phone, mobile app, or desktop. We have all Logitech systems that are seamless. The hotel desking feature is nice. There are features we don't use as much, like the whiteboard.
What do you dislike about the product?
Adding Workspace Reservation accounts is a pain. Having to contact sales each time to a workspace valued at $1 is a waste of time. I like being able to add accounts as needed.
What problems is the product solving and how is that benefiting you?
During COVID it was a lifesaver for the firm to continue to collaborate remotely. We implemented it across the firm's various work spaces and the ease of use and ease of implementation makes it a huge benefit.
Zoom is great for businesses
What do you like best about the product?
Zoom workplace has been great at allowing our employees to use a centralized platform to chat, communicate, and interact effectively within th eorganization. It's seamless and integrates well with outlook
What do you dislike about the product?
Nothing, it is seamless. Potentially add more functionality to integrate better with outlook, like viewing meeting notes, etc
What problems is the product solving and how is that benefiting you?
Having one centralized platform to communicate and interact with team members
Zoom has been a great tool for our company
What do you like best about the product?
We are enjoing the AI aspect of zoom workplace works good for being new and has been improving. Meeting collaboration has been better than ever. Quality is great between sharing content and video.
What do you dislike about the product?
Sometimes transcription gets jumbled at times. We have had random disconnects on multiple computers. Content freezes sometimes.
What problems is the product solving and how is that benefiting you?
The problem that we are solving is making our different geography's seem closer and more connected. Sharing information screens, notes and general face to face is better than over the phone or through email.
Great product & easy to use
What do you like best about the product?
It's easy to use - and when I do have questions, the knowledge base is helpful in getting answers to them. It meets my needs, and always has additional flexibility of top of my current needs. I know it's a product that can grow with me.
What do you dislike about the product?
There's a lot of extra features that I don't feel like I know how to start incorporating into my current workflows - tons of untapped potential. I wish I knew where to go for additional onboarding.
What problems is the product solving and how is that benefiting you?
Connect with my co-workers in a user friendly way, even if they lack more sophisticated technical skills. It's easy to start a call at any time while still feeling secure.
Reliable
What do you like best about the product?
It seems to work best of all meeting platforms.
What do you dislike about the product?
I can't think of anything that is unhelpful.
What problems is the product solving and how is that benefiting you?
It allows many people to join at once and see a lot of them on one screen.
Zoom is our primary means of communication.
What do you like best about the product?
chat feature and integration with calendar
What do you dislike about the product?
some of the calendar integration - difficulty figuring out why I get a Zoom and an Outlook reminder for meetings.
What problems is the product solving and how is that benefiting you?
ease of communicaiton in a office and hybrid environment
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