Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is great because of how easy it is to use
What do you like best about the product?
How easy it is to use and all of its features
What do you dislike about the product?
The pricing and the fact that they don't have a zoom call support
What problems is the product solving and how is that benefiting you?
We use it daily it is how we interact with our company and customers
Zoom is my go to
What do you like best about the product?
Easy to use and support is always very helpful
What do you dislike about the product?
There is some lack of user friendly features available
What problems is the product solving and how is that benefiting you?
Employee engagement and productivity
Moving around in Zoom Workplace takes practice
What do you like best about the product?
I like the many features available in zoom workplace.
What do you dislike about the product?
It really does take a little while to learn your way around the workplace area. There are so many features and then learning what's below certain category features takes practice.
What problems is the product solving and how is that benefiting you?
Cross-team collaboration is working well with the tools. The whiteboard has been less effective since it's functionality is not as advanced as MS Teams or something like that. The video conference is our biggest use, as well as team chat.
Perfect for Remote Meetings
What do you like best about the product?
I love that you get your own personal meeting room link. I've used Zoom at every company I've been at. Rarely do I get glitches even if there are a lot of people in the room, and the Zoom backgrounds are cool! I love that they keep the platform updated with new features to ensure meetings are not boring.
What do you dislike about the product?
Honestly, I don't think I can think of anything! It's the best platform for remote meetings and has everything I need.
What problems is the product solving and how is that benefiting you?
Keeping remote teams connected. Glad I don't have to go into the office too much anymore.
Industry Standard For a Reason
What do you like best about the product?
Zoom's vast integration network and seemless workflow make onboarding and day-to-day use a breeze. You will be able to integrate Zoom into your existing functions without too much effort. You may not even realized you switched providers! There are more features than you'll ever realize - so don't feel bad if you don't use them all. I'm a daily user and still finding new features to play with.
What do you dislike about the product?
Customer Support is fairly hands-off unless you have a massive account. Getting to the admin data can be slow and tedious the first few times.
What problems is the product solving and how is that benefiting you?
Zoom is our video conferencing software and it records all of our sales calls.
Friendly interface and lots of features
What do you like best about the product?
The Breakout room works well compared to MS Teams.
What do you dislike about the product?
The cost for individual accounts va free accounts.
What problems is the product solving and how is that benefiting you?
Easy for any user to use to share their screen.
Decent product
What do you like best about the product?
Navigation is very intuitive and the UI looks good.
What do you dislike about the product?
Very minor but the color customization is lacking
What problems is the product solving and how is that benefiting you?
Scheduling, regular calendars can be a bit cluttered
Zoom Workplace
What do you like best about the product?
It streamlines my work process and makes things really easy
What do you dislike about the product?
Still somewhat clunky UXE especially when scheduling meetings
What problems is the product solving and how is that benefiting you?
Virtual meetings are easier than in-person so goes without saying
Zoom Workplace great for businesses
What do you like best about the product?
Zoom workplace is easy to use, and easy intergration with outlook.
What do you dislike about the product?
The only downside would be it is hard to cancel features we do not use.
What problems is the product solving and how is that benefiting you?
We don't have any problems with Zoom Workplace.
CEO
What do you like best about the product?
I find it the easiest to use of all systems. WebEx is a disaster. I dislike MS Teams - too clunky. Gmeet is just okay.
What do you dislike about the product?
Not much, but I did find changing screens, views inside the mobile app a bit clunky.
What problems is the product solving and how is that benefiting you?
Multiple internal meetings and client presos a week.
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