Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Chief People and Culture Officer
What do you like best about the product?
The ease of multiple options for communication
What do you dislike about the product?
The phone call quality is not always the best and comes in a little low and muffled
What problems is the product solving and how is that benefiting you?
Communication given our hybrid and multi-site locations. I will also say keeping the team connected.
Decent overall
What do you like best about the product?
Zoom has been great for us for webinars because people are familiar with the platform. The recording is reliable, the Q&A function works well. The background noise cancelling is extremely good. Overall, it was very easy to set up.
What do you dislike about the product?
Our license only allows 1 person to manage the Zoom Workplace, which we use for webinars. That person always has to log onto the webinars to allow others in and assign the host (even if an alternative host is assigned). If this person is out of office, we can transfer the webinar hosting to someone else but then all of our past webinars go away.
What problems is the product solving and how is that benefiting you?
Streaming webinars has been pretty seamless and helped us grow our business. I'd like better ability to export the attendee list before the webinar. Post webinar reporting is great.
One system with all the features needed
What do you like best about the product?
I am most happy with the recent AI Companion integration. Having this embedded into the program allows for less third party applications (i.e. Otter AI). I love that zoom connects/integrates with our google meeting invites, CRM System and conference room. I love the updates to the platform application for computers, with the two screens so you can still view all the faces and the shared screen! Our Sales Rep has been fanastic and always quick to respond. I find thier support team very helpful.
What do you dislike about the product?
For what our association uses this application for, I really have no dislikes or complaints
What problems is the product solving and how is that benefiting you?
The improvements made in Zoom so far has made our workflow better and the AI Companion has allowed us to work smarter, not harder.
Zoom Workplace is a great all-in-one tool to manage my Zoom content
What do you like best about the product?
The all-in-one functionality--I love the fact that it's a one-stop shop for all my Zoom tools and content. Everything is seamlessly integrated, making it incredibly convenient. There are a host of new features included as well, such as AI integration and whiteboards.
What do you dislike about the product?
My only gripe is with the Android app. When I share my screen from my Android device. It puts a green broder around the shared content. That is fine on the device, but I'm not sure why the participants need to see the green border on the shared screen as well.
What problems is the product solving and how is that benefiting you?
It's definitely one the best video conferencing products on the market and it's innovating the technology to add new features that I didn't know I needed, but I'm enjoying.
Great tool for working remotely
What do you like best about the product?
Zoom Workplace is easy to use and has the tools I need to connect with my co-workers.
What do you dislike about the product?
Some external colleagues have trouble accessing the platform but for most it works seamlessly.
What problems is the product solving and how is that benefiting you?
Easy to schedule and invite to meetings.
Does the job
What do you like best about the product?
Easy to use. Makes scheduling meetings easy and users are familiar with the product.
What do you dislike about the product?
We have had some issues with support. Long wait times or lack of response. On going issue they can not solve.
What problems is the product solving and how is that benefiting you?
Easily communicate with remote team and clients.
Work Calls and Meetings are so simple with Zoom
What do you like best about the product?
Very easy and simple to use and navigate
What do you dislike about the product?
there was a learning window but after that it was no problem
What problems is the product solving and how is that benefiting you?
calls used to drop and sometimes meetings were difficult to enter, not with Zoom
Effective and Robust
What do you like best about the product?
Zoom Workplace is pretty robust and relatively easy to manage.
What do you dislike about the product?
Zoom pricing continues to increase and has loads of features that many businesses do not utilize.
What problems is the product solving and how is that benefiting you?
Video conferencing and integrations with our toolsets are quite effective
Zoom keeps me Zooming
What do you like best about the product?
Very user-friendly, easy to keep others engaged, and has a lot of nice features built in to not miss anything in a meeting.
What do you dislike about the product?
I do not find anything negative and it has been easy.
What problems is the product solving and how is that benefiting you?
Solving the needs of training accounts and having a recording that can be shared while making it interactive and fun.
Zoom Workplace is great for ... you guessed it ... the workplace!
What do you like best about the product?
Workplace creates a single space for chats and video meetings and even scheduling!
What do you dislike about the product?
From time to time the integration into Gooogle Calendar isn't seamless - but overall it's good.
What problems is the product solving and how is that benefiting you?
I don't need multiple apps to do make remote work WORK!
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