The video quality has improved a lot since we first started using Zoom. There were some issues in the beginning, but many of them have been sorted out now. The company's history is evolving; many improvements were made when Zoom first became the go-to for helping people do remote meetings. The audio quality has also improved. We had big issues at the beginning where the audio would either stutter or you couldn't hear someone.
Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Excellent tool for work, study and for the art of teaching
What do you like best about the product?
I really like being able to add subtitles when I'm meeting for work with people who speak another language.
What do you dislike about the product?
Because there is no interactive whiteboard during the free call.
What problems is the product solving and how is that benefiting you?
Resolve my quick meeting problems with my work team.
Great tool for meetings!
What do you like best about the product?
User experience, smooth and easy to navigate, locate and find what you want.
What do you dislike about the product?
Nothing really, its a great tool! could perhpas have some more engaging applications interagrated.
What problems is the product solving and how is that benefiting you?
Helps me communicate with colleagues in an efficient and user friendly way. Good bye to old way of calling each other :)
zoom - The best place for video calls
What do you like best about the product?
The most awesome aspect of Zoom is it empowers eye to eye correspondence from any area the everyday discussions appear to be essentially as normal as though we were in a similar room since it resembles having a virtual gathering place where distance vanishes.
The convenience and execution is a decent encounter for my day to day use. It is not difficult to incorporate and has many highlights to have an agreeable gathering.
I use it consistently. Likewise, to add, the client care is extremely great.
The convenience and execution is a decent encounter for my day to day use. It is not difficult to incorporate and has many highlights to have an agreeable gathering.
I use it consistently. Likewise, to add, the client care is extremely great.
What do you dislike about the product?
The main thing which I could do without is that it requires a gigantic data transfer capacity of one's web to appropriately work.
What problems is the product solving and how is that benefiting you?
Zoom takes care of the issue of distance by uniting individuals basically, regardless of where they are. Thusly through the assistance of zoom I'm ready to:
1. Interface with my companions, independent of their area
2. Planning my office gatherings effortlessly
3. It is easy to use
4. It is useful for my schooling and learning
1. Interface with my companions, independent of their area
2. Planning my office gatherings effortlessly
3. It is easy to use
4. It is useful for my schooling and learning
Zoom video conferencing app
What do you like best about the product?
Unlike other video conferencing app, zoom has so many features which makes it unique from others. Recent update it has added as "immersive view". which will create a separate environment for the participants outside window.
What do you dislike about the product?
Nothing as such. All features are amazing
What problems is the product solving and how is that benefiting you?
Basically it's screen sharing mode with lot many offerings has created a great environment for online classrooms.
Zoom: A Comprehensive Review of its Features, Usability, and Performance
What do you like best about the product?
I have frequently used it for online calls it's very easy to use because of it simple user interface that beginners can use and easy implement. When we face an issue the customer support is also good and multiple features on it like audio, video, chat etc. And easy to integrate as well
What do you dislike about the product?
Which I does not like is the subscription charges to use multiple features
What problems is the product solving and how is that benefiting you?
Zoom solves the problem for distance communication, flexibility, cost-efficient.
Zoom - Digital Meet
What do you like best about the product?
Helps to connect with colleagues for business purpose even the members are high in volume. Easy to set up meeting and sharing content.
What do you dislike about the product?
During meeting or content is shared seeing people comments is sometimes difficult.
What problems is the product solving and how is that benefiting you?
Give to add more members in one meeting and ease of access and sharing
Zoom - the goto meeting destination for my company
What do you like best about the product?
Most of my clients and myself are aware about Zoom and have been using it for a long time. It has updated its features and design to date. Fixing meetings and sharing meeting links are made seamless and ver easier to use.
What do you dislike about the product?
Miss the option to directly send a meeting invite from the zoom interface. Having to go to email and fix a meeting is a step that I would prefer to avoid
What problems is the product solving and how is that benefiting you?
I have to get on multiple video meetings in a day and zoom is a day to day part of my life. Most meetings take place in zoom and my life goes inter-changing from my mail, calendar and zoom.
Canautomatically transcribe the conversation and save it once it's complete
How has it helped my organization?
What is most valuable?
Zoom helps you to share your screen and allows someone to take remote control during Zoom meetings. Compared with other platforms like Teams and Webex, it's on par.
One of the key features is the transcription function. Zoom can automatically transcribe the conversation and save it once it's complete. Also, the conversation recording can be done automatically, stored, and referenced later. So if someone took a call, spoke to someone, and said, 'I told them this and this,' I, as an admin, can go in and listen to that recorded conversation, validate that point, and have a little bit of the transcript to review.
What needs improvement?
The solution could be cheaper.
For how long have I used the solution?
I have been using Zoom for a couple of years.
What do I think about the stability of the solution?
We've had a couple of issues. Sometimes, the phones drop out or upgrade the handset during a period of time, and then that handset is unavailable until the update is complete. There could be configuration issues.
What do I think about the scalability of the solution?
25 users use Zoom daily, particularly technicians who perform on-site tasks. Their Howell phone serves as their primary communication tool. For internal calls received via the Zoom app, they promptly respond. Similarly, if a salesperson is on-site and an incoming call rings the office number while no one is present, they will likely answer and represent the company. Zoom is extensively used and is a vital tool within the business, upon which they heavily rely.
Which solution did I use previously and why did I switch?
Microsoft Teams is an alternative. People would have an Office 365 subscription and pay for Teams anyway. Many customers use Microsoft Teams because they're already paying for the license to use Outlook or Office.
How was the initial setup?
The initial setup is straightforward but requires time, depending on your setup. We use Zoom for our phone calls. We will go through the steps to record the answering of the call and the options and then address any doubts. If you're going to set it up, you need to invest at least half a day to a day to configure all that stuff and have it work. Once you do it, it's done. You don't have to do it again. It is pretty easy to navigate and configure. You don't need to reference many manuals or instructions to achieve that.
What's my experience with pricing, setup cost, and licensing?
They use a licensing model based on a per-user basis for enterprise rather than per version or end device. For example, one user logging in from a handset can also log in from a phone, and it's still technically under the same license. You can be at an office, use a desk phone, and then leave the office while still running the Zoom app on the phone using the same license.
What other advice do I have?
Zoom has a high price point. Newer alternatives are coming with low prices.
If you want to start up quickly and get everything configured, Zoom is a good option. If you're a new startup or business and need a business line with an operator and all the backing of a company that answers phones and can send you to different extensions, Zoom is a good option to pick up and deploy quickly.
People within the office can participate in normal phone calls and answer the office number even though they work remotely from home. Zoom facilitates that quite well. They can run it directly on their phone; they don't need the handset at the desk connected to the back end.
Overall, I rate the solution a seven and a half out of ten.
User friendly software
What do you like best about the product?
The best part is :
It is easy to navigate
Less error prone
Works good on unstable internet connections
It is easy to navigate
Less error prone
Works good on unstable internet connections
What do you dislike about the product?
40 min limitation on the free account. This interrupts the flow of meeting
What problems is the product solving and how is that benefiting you?
Problem of Remote connectivity and lack of face to face interactions
Zoom - The GoTo Business Meeting App
What do you like best about the product?
Recently there have been a lot of new AI additions to the app seeking enhancements in the userworkflow. Some new AI tools like the Zoom Docs along with the new scheduler and whiteboard features have helped us to improve the productivity of our meetings to some extent. Also the simultaneous multi screen share support has been a great addition. Overall the app still remains to be our daily meeting driver.
What do you dislike about the product?
Even though Zoom Workplace has evolved a lot in the last few years there are still few things that need attention. The free plan is still limited. The new AI Tools like the Zoom Docs which I used aim to provide great features and functionality but still are not that optimised or mature we can say. Also the new AI additions are a little confusing when you try implementing them in your workflow for the first time. Also the meeting UI needs a new look after years of similar looking meeting UI.
What problems is the product solving and how is that benefiting you?
Zoom has made it possible to contact our colleagues and business partners at any remote corner of the world. The possible inetgrations with different calendars and business apps makes meeting scheduling and reminders an easy task.
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