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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Clyde A.

Reliable and User-Friendly Platform for Online Teaching

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
As an online Teacher working across multiple schools, Zoom Workplace has been reliable and easy to use. Scheduling lessons, hosting live classes, and managing multiple student groups is straightforward. Features such as screen and video capture, screen sharing, collaborative whiteboards, and breakout rooms support interactive teaching and reduce the need for repeated explanations. Recording lessons allows students to review materials independently, which helps reduce follow ups and improves lesson outcomes.
What do you dislike about the product?
Some collaboration features, such as persistent group chats and shared file spaces, are less robust than dedicated classroom platforms. Notifications can occasionally become overwhelming when managing multiple classes, but this does not disrup core teaching workflows.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps manage teaching across multple schools by centralizing live lessons, virtual explainations, and recorded content. Screen and and video capture combined with collaborative whiteboards make it easier to explain concepts clearly and reuse material when needed. This reduces repetition, improves lesson contnuity, and allows me to focus more on teaching rather than managing logistics.


    Fanan T.

Easy communication

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
It is best platform for video communication and online meetings
What do you dislike about the product?
Sometimes its buffering while video call.and limitations of whiteboard while online classes
What problems is the product solving and how is that benefiting you?
Online communication


    Alexis F.

The Best Conference Call App—Versatile, Easy, and Reliable

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
The versatile options, the ease of use, the quality, and the ability to change your background, sharing your screen is easy, the ability to respond in the chat, and just overall the best conference call application out there.
What do you dislike about the product?
Nothing! It's never given me any issues or a negtave experience
What problems is the product solving and how is that benefiting you?
Solves our barrier with remote employees. We are able to have team meetings on Zoom with our employees all over the world, and it never fails to work and have everyone on the call. Very Inclusive!


    Tiffany S.

Exceptional Video Conferencing and Productive Engagement Management Tool.

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
-Functional Video conferencing platform and incredible Audio capture functionality and even the even scheduling and project communication solution which allows easy Audience engagement.

-Creating excellent marketing content and the ability to track calls and live chatting across multiple team members and even generating sales presentations Zoom Workplace.
What do you dislike about the product?
This system is simple on first implementation and the learning curve when getting started with Zoom Workplace is easy process.
What problems is the product solving and how is that benefiting you?
Generating various marketing content, Audience capture, screen easy recording and the teamwork on Zoom Workplace and the communication options are effective.


    Kristine M.

User-Friendly Meeting Tool with Room for Improvement

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate using Zoom Workplace for participating in team meetings since it helps my team communicate effectively while working remotely from different offices. I like that Zoom Workplace is user-friendly and offers versatility by allowing me to choose between using the camera, speaker, or chat, which is especially handy during live meetings when someone is at my desk or in the office. The ability to decide on the use of camera and audio adds flexibility to my day-to-day work.
What do you dislike about the product?
Sometimes it is not as user friendly to connect or share certain documents and/or media.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for team meetings as we work remotely. It helps our team communicate effectively across different offices. Its versatility with camera, chat, and speaker options is useful if someone is at my desk or enters the office during a meeting.


    Medical Devices

Effortless Meetings with Intuitive Interface and Smooth Features

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
One of its biggest strengths is how easy it is to use. Joining meetings is simple, the interface is clean, and features like screen sharing, chat, and breakout rooms work smoothly. The video and audio quality are generally strong, even with larger groups. Integration with calendars and other tools also helps keep meetings organized.
What do you dislike about the product?
The free version has time limits on meetings, which can be frustrating for longer discussions or group projects. It can also use a lot of system resources, causing lag or overheating on older devices. Additionally, with many features added, the app can feel overwhelming for new users.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of people not being able to meet in person. It allows users to communicate through video calls, chat, and screen sharing from anywhere.

This benefits me because I can attend classes or meetings remotely, work on group projects easily, and stay connected with others without traveling. It saves time, makes communication clearer, and helps me stay organized.


    Kat H.

Effortless Communication and Flexible Meetings

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Its an easy way to communicate and hold important meetings. They can be longer or shorter.
What do you dislike about the product?
No comments, no complaints. I dont currently use zoom anymore.
What problems is the product solving and how is that benefiting you?
We can have face to face interactions with employees who work remotely.


    Kumar P.

Zoom Workplace Offers Effective Collaboration and Event Planning Capabilities.

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace provides effective screen capture and screen recording capability and the conferencing to marketing event planning this platform is excellent.

Easy teams collaboration, content management and Audience engagement and also call tracking through Zoom Workplace.
What do you dislike about the product?
Zoom Workplace is very easy tool with unique friendly interface, easy implementation and the training is simple.
What problems is the product solving and how is that benefiting you?
Helpful conferencing tool, easy projects coordination solution. Even planning, record management and the content creation to engagement management Zoom Workplace is productive.


    Marketing and Advertising

As always, an excellent service, but could be cheaper

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Honestly? It just works when you need it to. I'm running client demos, investor pitches, and team standups back-to-back, and Zoom doesn't flake out on me. The screen sharing is solid - no lag or weird glitches that make you look unprofessional. Recording feature is clutch for reviewing sales calls later. Plus, everyone and their grandma knows how to join a call, which saves me 10 minutes of tech support every single meeting. The breakout rooms are actually useful when running workshops with different groups working simultaneously.
What do you dislike about the product?
The pricing is kind of aggressive for what you're getting - feels like they're milking the market leader position. Mobile app can be buggy as hell, I've had it crash mid-call more than once which is embarrassing when you're with clients. Battery drain on my MacBook is insane, like it's mining crypto in the background or something. The UI is cluttered with features most people never touch - could use some streamlining. Also, the 40-minute limit on free accounts is annoying when you're trying to get prospects to try it out.
What problems is the product solving and how is that benefiting you?
Main thing - eliminating all the friction around remote meetings. I'm closing deals without flying across the country, onboarding team members in different time zones, and running client presentations without worrying about technical issues. The ROI is solid - no more travel costs eating into margins. Recording calls means I can review objections and improve my pitch. Breakout rooms let me run multiple discovery sessions simultaneously during workshops. It's basically enabling my entire remote-first business model to actually work at scale.


    Consulting

Effortless and Interactive Business Calls

  • December 29, 2025
  • Review provided by G2

What do you like best about the product?
Makes taking calls business very easy and interactive
What do you dislike about the product?
Can be a bit clunky if your using it on the web
What problems is the product solving and how is that benefiting you?
Its making taking calls very easy