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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Akash G.

Best video conferencing app to connect with people

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
I like the easy to use interface of this app, everything looks quite easy to understood while in fornt of your eyes
What do you dislike about the product?
I feel there is no option for web browser support, Zoom should allow us to continue with browser while joining any call instead of donwlaoding the zoom file first.
What problems is the product solving and how is that benefiting you?
It is allowing me to connect with my fellow colleague while working outside the office, Zoom has some cool feature to provide , People can share their screen and use realtime transcript option as well for better understanding


    IrfanShahzad

A cloud solution for meeting with high video quality

  • April 04, 2024
  • Review provided by PeerSpot

What is most valuable?

Most collaboration tools share common features. Recently, Zoom has increased the number of concurrent users for collaborative purposes. Previously, the limit was 50, but now it's 10,000. You can host multiple thousand people with a licensed or free version. This is beneficial because both teams and individuals can use the service. Zoom has aimed to cater to both corporate sectors, where licences are prevalent, and individuals who may be using the free version, such as students, faculty, or small to medium enterprises.

The video quality and stability of Zoom are good, but they depend on the communication network and backbone infrastructure. Sometimes, when we use Zoom and don't have a good backbone facility, there can be issues. Zoom provides different background screen functionalities for privacy protection. These are standard functions worldwide. You can opt for new backgrounds, customise settings, and establish privacy preferences. In terms of collaboration and reviewing, Zoom offers standard features similar to other collaboration tools.

What needs improvement?

Zoom has frequent updates, occurring every week or twice a week. This poses a significant issue because sometimes when we attempt to initiate a call, the system begins an upgrade process, taking at least 30 seconds and sometimes up to two minutes. This unscheduled upgrade can be inconvenient for users, as they must wait for the update to complete.

When users who don't have the plugin available, they sometimes encounter difficulties using the browser-based system. They don't need to download any additional applications for the purpose of meeting. Zoom should invest more in this area.

Secondly, the primary target customers are the enterprise or business sectors, rather than students. Microsoft is heavily targeting the business sector. However, if these users eventually adopt Zoom for educational purposes, they will need to use the same application.

For how long have I used the solution?

I have been using Zoom for 3-4 years. We are using this latest version of the solution.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution’s scalability is high. if you record everything, It's encrypted. It is in the Oracle database, which is a piece of mind for me that my communication, my recording should not be. Security breach should not be there. I can set all the security parameters accordingly.

200+ users are using this solution. We are using two hours a day.

I rate the solution’s scalability a seven out of ten.

Which solution did I use previously and why did I switch?

We used the Microsoft team because it is built-in hardware and is easy to manage.

How was the initial setup?

The initial setup is easy and takes very little time since It is a simple configuration. Zoom has a backend agreement with Oracle. Oracle is managing end-to-end infrastructure and cloud services of Zoom. Any user can deploy the solution depending on their expertise.
It is managed or maintained by Oracle and Zoom itself but on the client side, updates are a bit annoying.

What other advice do I have?

Overall, I rate the solution an eight out of ten.


    Yuvraj B.

my study companion !

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
ease to use

high quality video conferencing with multiple member as many as you want

having lots of useful features like screenshare , whiteboard , gestures ,etc.
What do you dislike about the product?
it has only 40 min call time limit it is not long enough for any conversation unless for me as an student who give tutions to under scholars .
What problems is the product solving and how is that benefiting you?
i have students who enrolled in my course and they are from different places. zoom is solve the problem of long distance interactions.


    Junnet A.

Zoom is a solution to working from home.

  • April 04, 2024
  • Review provided by G2

What do you like best about the product?
I like it because I can have my work meetings at home no need to use on gas to go to the office .
Zoom is a life saver for me.
What do you dislike about the product?
This software is the BEST I like it here.
No dislikes.
What problems is the product solving and how is that benefiting you?
It helps me to work from home and I'm loving it.


    Suyun. L.

War Room Wisdom: Tactical discussions and problem solving with Zoom…!!

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
Utilizing Zoom has broadened my sphere of influence for work, enabling me to connect with a wider audience across various cities.
As a result, the impact and outcomes of my efforts with zoom have multiplied.
It's connection quality is excellent, and it's clear image enables me to capture precisely what I require.
Also it has made it easy to sync and integrate with other apps such as gmail calendar.
What do you dislike about the product?
My overall experience with Zoom has been great ..nothing to dislike..!!
What problems is the product solving and how is that benefiting you?
Has reduced us efforts for attending meetings since we can do them online...!!


    Tarishi B.

Zoom video meet

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
The easy access to the meet and we can record it very easily
What do you dislike about the product?
I don't dislike anything about zoom as I use it every day
What problems is the product solving and how is that benefiting you?
It's easy to access and we can share screens as well with it even in a mobile phone


    Alvin. C.

"Surprisingly, we had zero tech problems today using Zoom…!!!

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is a versatile platform that seamlessly works on both PCs and smartphones.
Its user-friendly interface makes navigation a breeze.
Connecting to meetings is a straightforward process using meeting links.
Zoom offers a comprehensive set of features, including chat, screen sharing, document collaboration, and whiteboard functionality and everything essential for productive team meetings.
Additionally, the Driving Mode feature is particularly useful when voice communication is the primary focus.
What do you dislike about the product?
Nothing to highlight as a dislike...Zoom is perfect!
What problems is the product solving and how is that benefiting you?
Has made remote meetings more enjoyable... !


    Kamaljeet S.

Online video meeting tool

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
Zoom call is a great tool for attending meetings . It streamlined the call with ease . i dont feel any lags in voice and videos . Both call and video run parellely no lags found.
We can connect with anyone in the world through zoom that is amazing in todays world
What do you dislike about the product?
There should be an option for making gorups and adding people inside that so that joining call become easy.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to connect with my clients and teamates easily from any part of the world .


    Information Technology and Services

ZOOM

  • April 03, 2024
  • Review provided by G2

What do you like best about the product?
very easy to use, and easy to switch the sound modes from speaker to headphone.
What do you dislike about the product?
sometimes the meeting will be struck, & zoom will close
What problems is the product solving and how is that benefiting you?
Zoom bridges physical distance by enabling face-to-face video conferencing, allowing people to connect regardless of location.


    Chandana Wijeratne

Valuable for webinars but is pricey

  • April 03, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Zoom for meetings and webinars, where we don't visit the customer physically. We recently hosted a webinar using Zoom.

What is most valuable?

The most valuable feature of Zoom is the webinars.

For how long have I used the solution?

I have been using Zoom since 2020.

What do I think about the stability of the solution?

I rate the solution a seven or eight out of ten for stability.

What do I think about the scalability of the solution?

Three people use the solution in our organization.

I rate the solution ten out of ten for scalability.

How are customer service and support?

On a scale from one to ten, where one is low and ten is high, I rate the solution's technical support a seven or eight out of ten.

How was the initial setup?

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup ten out of ten.

What about the implementation team?

We implemented the solution through an in-house team. The solution can be deployed within a few minutes.

What's my experience with pricing, setup cost, and licensing?

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten.

What other advice do I have?

Zoom has adapted to our organization's security and privacy needs.

Overall, I rate the solution a seven out of ten.