I receive Zoom meeting invites from others. A few years ago, I set up an account but didn't use it much.
Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Offers good video quality, and helps maintain a hybrid work environment
What is our primary use case?
How has it helped my organization?
We maintain a hybrid work environment, and Zoom makes collaboration easier.
What I like most about Zoom is its simplicity and functionality.
It also works well here in Nigeria, even when internet connectivity isn't great.
What is most valuable?
The video quality is good. The security features are good.
The main benefit is that it allows us to easily connect and collaborate, even in areas with less reliable internet.
What needs improvement?
For me, the only thing I'd suggest is to make the pricing more affordable.
For how long have I used the solution?
I've been using Zoom on and off for maybe three or four years.
What do I think about the stability of the solution?
It's very stable.
What do I think about the scalability of the solution?
It is scalable as well. We don't actually subscribe to Zoom. We mainly use it to attend meetings but not to set them up.
While everyone in our organization (which is less than ten people) has Zoom installed, we don't use it to host meetings ourselves.
Which solution did I use previously and why did I switch?
I've been working with virtual meeting platforms like Webex.
I've mostly used Google Meet and Microsoft Teams recently. But I've also used Webex in the past.
I also used Zoho once.
For screen sharing and presentations, I actually prefer Google Meet, followed by Zoom. Microsoft Teams can be a bit more challenging, especially if your internet connection isn't strong.
I mainly installed Zoom because it was very popular.
How was the initial setup?
The installation was straightforward and didn't take long. If you're downloading the app and setting everything up for the first time, it should take about five to ten minutes.
What's my experience with pricing, setup cost, and licensing?
If you have short meetings and don't need many advanced features, like extra storage, you might not have to pay for a license. It really depends on your specific needs.
What other advice do I have?
Overall, I would rate it an eight out of ten. It's a user-friendly product. It's a good choice if you sometimes need to use it where internet connectivity isn't the strongest.
It's a good product, and I would highly recommend it – especially because it works well even with less reliable internet connections.
Virtual conferencing platform
What do you like best about the product?
It helped us in connecting with multiple people at single meeting along with that also allows us to share and display data diring the call
What do you dislike about the product?
Meeting time for individual room is very less after that it auto cuts the call. Also data shared over meeting can not be viewed once it's over
What problems is the product solving and how is that benefiting you?
This is really useful in communicating within organizations, organising virtual audio and video conferencing call very simply
It's a fantastic way to connect and collaborate online.
What do you like best about the product?
Zoom Workplace has introduced powerful new updates, including a smarter AI Companion that can summarize meetings, create tasks, draft documents, and generate video clips. Zoom Docs now turns meeting content into actionable documents, while the enhanced Whiteboard integrates with tools like Miro and adds AI summaries. Collaboration is easier with a cleaner UI, direct document editing, and improved Team Chat organization
What do you dislike about the product?
User interface could be improved and responsive design could be added using react or next js.
What problems is the product solving and how is that benefiting you?
while using zoom i will save my time by talking many peoples
The best platform for conducting group video calls
What do you like best about the product?
I really like the way meetings are managed at work and the efficiency and smoothness of the communications.
What do you dislike about the product?
At times, the platform is slower than usual
What problems is the product solving and how is that benefiting you?
It allows us to manage and review each area of the company with time-scheduled meetings.
"Call freely anytime anywhere"!
What do you like best about the product?
Have a free call from anywhere anytime.
Scalability and flexible to record your online classes as they are ongoing.
Great to schedule for appointment and get reminders.
Exemplary for webinars with huge attendance.
Scalability and flexible to record your online classes as they are ongoing.
Great to schedule for appointment and get reminders.
Exemplary for webinars with huge attendance.
What do you dislike about the product?
Amazingly great for webinars with huge attendance.
What problems is the product solving and how is that benefiting you?
Excellent to schedule for a business meeting and get reminders of dates and time.
Freely call from anywhere and anytime.
Exemplary for online webinars with huge attendance.
Intuitive app to use with your mobile.
Freely call from anywhere and anytime.
Exemplary for online webinars with huge attendance.
Intuitive app to use with your mobile.
Easy to Schedule Call
What do you like best about the product?
Like the easyness of the use of scheduling the call and recording it. Also it integrates very well within the Google Calender.
What do you dislike about the product?
I feel the support and billign part meaning it was not easy to get this available we got stuck for it.
What problems is the product solving and how is that benefiting you?
Zoom is providing feature to talk with our prospect over a video call and facility to record it also very helpful.
"Superb app for live streaming"!
What do you like best about the product?
Super amazing for security of live notifications by end to end encryption.
Outstanding for it's efficay with live streaming.
Faster to share files and documents.
Mobile friendly.
Outstanding for it's efficay with live streaming.
Faster to share files and documents.
Mobile friendly.
What do you dislike about the product?
Superb app for live streaming.
Quickly share files and documents.
Quickly share files and documents.
What problems is the product solving and how is that benefiting you?
Absolutely stable app for live streaming.
Best for faster sharing of files and documents.
Convenient with project presentation by use of screen share.
Mobile friendly.
Accessible from anywhere.
Best for faster sharing of files and documents.
Convenient with project presentation by use of screen share.
Mobile friendly.
Accessible from anywhere.
Best software and web application
What do you like best about the product?
Zoom was the tool which helped more for take class in Covid19 years, very userfriendly tools.
What do you dislike about the product?
Need good internet and good computers problem in remote locations.
What problems is the product solving and how is that benefiting you?
Unnessary tavel, Flight booking primarly saving time
Helps to conduct daily conferences, planning meetings, and other necessary work-related discussions
What is our primary use case?
I use the tool daily as a project manager. I conduct scrum calls for my team, which are spread across multiple locations and geographies. I host daily conferences, planning meetings, and other necessary work-related discussions via Zoom. Additionally, we hold review meetings with the product managers. These sessions involve video conferences with the product managers as well.
What is most valuable?
Zoom has facilitated our remote and hybrid meetings, particularly in the context of our agile processes such as scrum. In the past, estimating story points required physical presence in a room, where we would use visual cues or hand gestures. We can create polls with Zoom and share them with team members for direct input. The recording feature is also good. Additionally, features like whiteboarding allow for specific collaboration sessions tailored to different team members' needs. Auto-scheduling meetings and integration with Microsoft Outlook make organizing and attending meetings effortless. Overall, the product is good and convenient.
The screen sharing and whiteboarding features are particularly valuable. We utilize whiteboarding when someone needs to explain something remotely. It allows for the quick creation of visual aids and animated views. Additionally, the seamless recording feature is highly beneficial.
The tool's security features are good. There is no overlapping of any other calls with this call. Many security features are enabled, like for the call you are hosting. If it coincides with some other meeting, Zoom allows us to prevent other persons from joining this meeting and then deal with it. So there are specific options for that, which is quite helpful. Sometimes, we run over time, and we may not have the time to onboard new participants. The tool automatically pushes them into a separate meeting group. They understand that we are busy on a separate call and are not disturbed by the current meeting.
What needs improvement?
I don't have any particular issues, but I think the user interface could be improved. Previously, I used Microsoft Teams, where the chat, video, and audio options were all easily accessible in one place, making the user experience smoother. In Zoom, it's a bit more manual. For example, we must use external chat options like Slack and manually send the Zoom URL link to initiate a chat. In MicrosoftTeams, you can directly call and chat with someone from the contact list simultaneously.
For how long have I used the solution?
I have been working with the product for two and a half years.
What do I think about the stability of the solution?
I rate the solution's stability a nine out of ten.
What do I think about the scalability of the solution?
I would rate Zoom as a nine point five out of ten regarding scalability. It's highly scalable and seamless, with minimal hiccups compared to other platforms like Teams, where there might be some integration lag. Currently, more than 10,000 users are using Zoom in our company. As of now, we don't have plans to increase usage further,
How are customer service and support?
I haven't had the opportunity to contact Zoom's tech support because everything has been running smoothly. Our organization has a separate team that handles Zoom requests, and they interact with it's proprietary support team on our behalf. So far, I haven't encountered any issues requiring me to contact them.
Which solution did I use previously and why did I switch?
Apart from Zoom and Microsoft Teams, Google Meet is another option we considered in our company. However, we ultimately chose Zoom because it was already adopted by our organization, and it integrates well with Outlook and Slack, which we heavily rely on for communication.
How was the initial setup?
I rate the solution's deployment a ten out of ten. Microsoft Teams is more difficult to install than Zoom. Zoom's mobile setup is also easy. Deployment takes five to ten minutes to complete.
What's my experience with pricing, setup cost, and licensing?
The tool's pricing is reasonable. I think we get discounts as an organization.
What other advice do I have?
Due to its whiteboard features, I recommend Zoom for remote working. I rate it a nine out of ten.
Enjoying pranks with Zoom on 1/4/024 ..Happy fools day Zoom users !
What do you like best about the product?
The calls remain stable even when there are numerous participants.
The interface is uncluttered and user-friendly.
Zoom premium account offers exclusive features that enhance productivity and overall user experience.
However, even the free version is adequate for basic meetings.
The remote control feature is invaluable, especially during remote assistance scenarios.
The interface is uncluttered and user-friendly.
Zoom premium account offers exclusive features that enhance productivity and overall user experience.
However, even the free version is adequate for basic meetings.
The remote control feature is invaluable, especially during remote assistance scenarios.
What do you dislike about the product?
Nothing to highlight as a dislike...Zoom is the best!
What problems is the product solving and how is that benefiting you?
The cost structure is the best part for zoom.!!
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