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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Helps Connect

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and video conferences are clear
What do you dislike about the product?
There is nothing specifically that im disliking about zoom
What problems is the product solving and how is that benefiting you?
Connecting with people efficiently


    Kavya T.

Video Conference

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use.we can easily join meetings and invite others without any inteerruptions. Plus, it has bestfeatures like sharing screen and splitting into smaller groups for discussions. It's also really dependable, even in big meetings, which makes it a top pick for lots of people.
What do you dislike about the product?
it's security and privacy,
quality issues
network issues
video quality is not good.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of distance by enabling virtual face-to-face communication.
Its flexible scheduling teamwork, saving time and effort. This benefit easy communication,
overcoming scheduling conflicts, and enhancing productivity in group activities.


    Jennifer W.

Zoom is so easy!

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
I like that I can create invites on my Google Calendar and inidcate it is a Zoom meeting and it automatically inlcudes the link in the invite/reminder and when I go to Zoom I can see all the scheduled meetings.
What do you dislike about the product?
Love everything! No problems or complaints.
What problems is the product solving and how is that benefiting you?
It allows me to meet with students and parents virtually instead of always having to take time out of their busy day to meet at a library, etc.


    Praveen P.

Zooming In: Exploring the Power of Virtual Meetings

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
I like its user-friendly interface, making it easy for both hosts and participants to join and navigate meetings without extensive training and also it has the best security features and improvements
What do you dislike about the product?
It is heavily reliant on stable internet connectivity, and disruptions or poor network conditions can lead to interruptions in meetings or degraded audio and video quality.
What problems is the product solving and how is that benefiting you?
Zoom solves several key problems related to communication and collaboration, benefiting users in various ways like Enhanced Productivity, Cost-Effectiveness and Distance Barrier


    reviewer1819068

Easy to use and has a good screen-sharing feature, but setting up and understanding the tool takes time

  • February 28, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution for meetings, leadership coaching, and leadership development. Sometimes, I use it for setting up team meetings and progress meetings for projects.

What is most valuable?

If we're leading groups, we can set up the tool for different environments. We can use the product for communication, presentation, and integration. The screen-sharing feature is easy to use. It is very helpful. We must be careful about what we are sharing. It also depends on the user of the tool, how they set it up, and the quality of the person using it. The product is easy to use. I’m happy with the solution for general use.

What needs improvement?

Initially, it takes a little time to figure out how to set up the tool for screen sharing and collaboration. Setting up and understanding the tool takes time. The product must provide more information to protect the users. They must know when they are visible and have a clear view when they are on.

Before the screen sharing starts, the product must confirm with the user whether they want to share their data, documents, or the screen. There must be more reminders. It might be annoying for some people, but it would help protect the privacy of the users.

For how long have I used the solution?

I have been using the solution for some years.

How was the initial setup?

It was not difficult to initially set up the tool.

Which other solutions did I evaluate?

Microsoft Teams is a more professional environment. It is useful for normal meetings and quick communications on a day-to-day basis in a professional environment. It is good. It is a little bit more complex and has a little bit more options than Zoom. It needs more qualified people who are used to working in a complex environment.

What other advice do I have?

I work internationally. I have international contacts in Germany, Switzerland, and the Netherlands. It's a normal tool I use. I use it two times a month. If we have good communication around it and good preparation, the tool is quite good to use. I have technical experience. I have worked in many environments, so I do not hesitate to try and figure it out. Overall, I rate the product a seven out of ten.


    daniel d.

Great for teaching

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
ability to conduct lessons with people all over the world and record them for future presentations
What do you dislike about the product?
Works great, no complaints from my needs.
What problems is the product solving and how is that benefiting you?
ability to train people in different offices without having to travel there in person


    AmilaDantanarayana

Used for meetings and collaboration, but it should include the automatic transcribing feature

  • February 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

Sometimes, I use Zoom when I meet with some of my customers who are using Zoom for meetings and collaboration.

What is most valuable?

I like the fact that you can run Zoom on the browser as well as the native app so that you can quickly run it on any platform. Zoom has helped me with collaboration and remote working.

What needs improvement?

Zoom should also include features like the automatic transcribing of conversations. It allows you to record the video of a meeting, but it doesn't have the ability to automatically transcribe the conversation into text. Sometimes, I have issues with using the app on different browsers, like Safari on Mac.

For how long have I used the solution?

I have been using Zoom for two years.

What do I think about the stability of the solution?

The solution’s stability is fine but could be improved.

Which solution did I use previously and why did I switch?

Since Google runs completely on the browser, you can get into a meeting quickly. In Zoom, we had to skip a few steps and consider whether to run it on the browser or the app. If I launch it in the app, it takes time for the app to launch and then for me to log in.

There are a few steps involved, but with Google, we just have to click on a link. Copying the passcode and entering those passcodes when joining a Zoom call is a bit of a hassle. With Google, you just click on a link and we can join a meeting.

How was the initial setup?

The solution's setup is not the greatest because it requires you to download the app. We wanted to encourage the browser mode of logging in rather than using an app.

What other advice do I have?

The solution is deployed on the cloud in our organization. I would recommend Zoom to other users. You should check out the capabilities and features because there are different options when you subscribe to Zoom. You should check things like the limitation on how many people can log in at a time and breakout sessions before subscribing to ensure that the solution fits your needs.

Overall, I rate the solution a six out of ten.


    Rajinesh R.

Very Reliable

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Can connect from absolutely anywhere in the world
Ease of Integration
Ease of use
Easy to implement
What do you dislike about the product?
There are not so many things that you can dislike about Zoom
What problems is the product solving and how is that benefiting you?
Reaching out and connecting with remote users


    Zubair H.

Very Good

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Its the best video conferancing app out in the market.
What do you dislike about the product?
Its UI can have more colorfulness and can be more easy to use.
What problems is the product solving and how is that benefiting you?
Video conferencing is ease of use using .


    AleksandarIvanovic

Reliable product with an easy installation process

  • February 27, 2024
  • Review provided by PeerSpot

What is our primary use case?

We use Zoom to schedule meetings with internal team members and external partners.

What is most valuable?

The platform has a solid feature for scheduling short meetings worth 30 minutes.

What needs improvement?

They could address the product's limitation of the free version, particularly the 40-minute time constraint on meetings.

What do I think about the stability of the solution?

It is a stable platform. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

We have around 11 Zoom users in our organization. We use it from time to time depending on the requirement. I rate the scalability a ten out of ten.

How was the initial setup?

It is easy to deploy and takes five minutes to complete the process. It involves installing the application on the desktop, signing up, and creating a meeting room.

What's my experience with pricing, setup cost, and licensing?

We use the free version of the product. We utilize it only three to four times a month.

What other advice do I have?

The platform provides the easiest way to install or sign up the account. We can then schedule the meeting with an agenda and send an invite email to the attendees. It is a reliable product and offers enough services for our business requirements in terms of productivity.

I advise others to purchase Zoom’s license for unlimited meeting durations. The free version is enough for us, particularly for a spam-free environment with limited internal or external collaborations.

I rate it a ten out of ten.