Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Zoom in a Hotel
What do you like best about the product?
Through Zoom, I am able to catch up with customers via video calls looking for reservations and bookings.
What do you dislike about the product?
Limit video calls to 40 minutes on the freemium version is the only flaw.
What problems is the product solving and how is that benefiting you?
Video, audio and web conferencing.
Real-time file sharing.
Business instant messaging over the internet is also a Boom!
Real-time file sharing.
Business instant messaging over the internet is also a Boom!
Easiest platform
What do you like best about the product?
Zoom has the best video and audio quality. It is very user-friendly.
What do you dislike about the product?
Takes up quite a bit of bandwidth with screen share
What problems is the product solving and how is that benefiting you?
Co-working with my business partner so we do not have to travel but can collaborate easily
Necessary but also enjoyable
What do you like best about the product?
In today's work environment, you need to communicate in a digital setting. Zoom makes it enjoyable to do so.
What do you dislike about the product?
It always wants to update just when a meeting is about to start!
What problems is the product solving and how is that benefiting you?
We work remotely, so we use Zoom to meet, collaborate and feel connected. We would not be able to do our jobs in a remote environment without a product like Zoom.
Zoom while essential could use some user input
What do you like best about the product?
There is a low barrier to entry, it works for multiple stakeholders and different meeting types, overall is easy to use and has a lot of functionality.
What do you dislike about the product?
There is almost no customer support for the setup/implementation of Zoom or new add ons, very little support when there are issues, and I have frequently experienced some glitchiness. Overall easy to use but some functionality is overly complicated or hidden
What problems is the product solving and how is that benefiting you?
It allows me to meet with multiple stakeholders virtually, be higher touch than phone calls and to present and share information remotely.
Zoom meeting and phone
What do you like best about the product?
Easy to use both meeting and phone apps.
What do you dislike about the product?
The admin pages are a bit clunky and could be simplified
What problems is the product solving and how is that benefiting you?
The ability to connect virtually without having to be in office. Easier to see screen sharing without having to print docs.
Until know a very good experience with the service.
What do you like best about the product?
I like the opportunity to add translation to have a better communication. I like the settings for backgrounds as well.
What do you dislike about the product?
There nothign I could consider non helpfull.
What problems is the product solving and how is that benefiting you?
Basicly communication Is my jod is Remote!
Switching from Verizon was the best choice our business made.
What do you like best about the product?
Zoom can be used as a soft phone, it has many other beneficial features; the biggest for us being that zoom WORKS. It actually WORKS, all the time! Very little bugs or software issues, ever. The analytics are fantastic.
What do you dislike about the product?
If I am being honest, not much. The portal (on the Admin side) can be a little tricky and redundant, however once you get the hang of it, it is relatively simple.
What problems is the product solving and how is that benefiting you?
We used to use Verizon for our office phones and it was extremely difficult to capture all calls. Calls would not go through, get dropped, have teriible quality, you name it; a clear and concise call would come through maybe once a day. Zoom has eliminated that problem. Not only do we receive ALL calls now, but we can record and track all analytics in reference to those calls. Zoom has literally changed the way we do business.
Zoom is the way to go!
What do you like best about the product?
The ease to connect several people at one time.
What do you dislike about the product?
Sometimes it is glitchy and we have issues connecting
What problems is the product solving and how is that benefiting you?
Communicating with multiple people who live in different areas and time zones
Zoom in Helathcare
What do you like best about the product?
We use Zoom daily to provide secure HIPAA compliant meetings and treatment sessions.
We also use the chat feature and it works seamlessly
We also use the chat feature and it works seamlessly
What do you dislike about the product?
We don't dislike anything about zoom it is a great experience
What problems is the product solving and how is that benefiting you?
zoom allows us to provide telehealth medical appointments to many people.
Amazing platform for conducting meetings
What do you like best about the product?
The user friendly feature and also the recording option is well developed.
What do you dislike about the product?
There is nothing much I like about this, it is better.
What problems is the product solving and how is that benefiting you?
It has helped in conducting the Board Meetings easily without requiring to conduct a Physical Board Meetings during and after Covid.
showing 3,741 - 3,750