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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Marion F.

Zoom as Admin and User

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
Zoom has a lot of features and is really easy to use, also the implementation is fast and easy. The Customer Support is fast and helpful.
What do you dislike about the product?
Sometimes the client is a bit buggy, but in the most cases it gets fixed with the next update.
What problems is the product solving and how is that benefiting you?
Video Conferencing is often done over Zoom.


    Bahar A.

Virtual Meeting

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
I like the most about zoom is it's Interface. It is quite simple and easy to use. Video and Audio Quality is also very good and it feels like everyone is in the same room. It gives an enjoyable team Interaction everytime I use it.
What do you dislike about the product?
It is overall very secure and smooth while waiting room feature can be the one which I will mention here. It could be boring sometime to wait.
What problems is the product solving and how is that benefiting you?
Zoom is helpful in the replacement of physical classes as it can easily deliver the information with same quality in Online classes and same goes for meetings as well. Professionally if you are absent physically in a meeting, zoom have all the features to make you present there virtually.


    Erin S.

Simple and easy tool to use!

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use, integrates well with other tools, simple
What do you dislike about the product?
Integrate properly with Outlook, sometimes the time zones are set correctly and my Zoom features stop working on occassion ie: having more than 2 zooms scheduled at a time
What problems is the product solving and how is that benefiting you?
Virtual interviews is a big one, team meetings, screen sharing


    Abhishek K.

Zoom review

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is the best video conferencing tooltool
As by this we can do video conferencing online and it allow us to work together face to face threw video conferencing.
This app is very customer suppotive because use of it is very easy as it can be easily opened by shared link.
This app is best beacuse we can connect to any people anytime on it. Peoples in different areas used this app frequently.
This app has many number of features as we can also talk anyone threw text message on it and can also do video record of meeting . So this app is best for meetings and other etc.This app is very popular among peoples at corona days as it is ease of integration at that time. Any thing can be easily done on it as it is ease of implementation.
What do you dislike about the product?
If we talk about downside of zoom then we get to know that there are many problems while using it as network issue is the most common issue among us it get automatically disconnected while networks are not so good . Sometimes voice also is not cleared due to network problem.
What problems is the product solving and how is that benefiting you?
Zoom helps me while I get some doubts regarding my work than I can easily get connected to my team from my office easily .


    Janice L.

Amazing experience using Zoom

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
You can communicate with your client without any restrictions by utilizing Zoom. A meeting can be held at any time without any difficulties. Participants can use voice, video, and screensharing to attend the meeting. Recording is quite simple.
What do you dislike about the product?
None as long as you have a strong internet connection.
What problems is the product solving and how is that benefiting you?
Despite your distance, you are still able to communicate with your client.


    Tazdik P.

everyday use

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
home user are fully benifited by this product. This is an everyday use. Too much user friencdly
What do you dislike about the product?
there are lagging sometimes. The remote control operation should be improved.
What problems is the product solving and how is that benefiting you?
avoiding in-person meetings.


    Computer Software

Great Essential Tool for Video Conferencing

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is an exceedingly user-friendly video conferencing tool, boasting a plethora of highly beneficial features that prove particularly advantageous in the context of large-scale video conferences. Notably, its innovative feature for enhancing one's appearance and providing a visually appealing background is truly commendable, rendering the need for a green cloth behind the user unnecessary. Furthermore, the audio quality is exceptionally clear, allowing for a preliminary microphone and speaker test prior to the commencement of the conference. Noteworthy as well is the fact that Zoom diligently notifies the host via email and within the application itself, ensuring prompt awareness of any individuals awaiting entry into the conference room.
What do you dislike about the product?
When utilizing a mobile phone without Wi-Fi connectivity, a substantial amount of data connection is consumed. Consequently, upon disconnecting and reconnecting, the individual's name appears twice in the meeting, causing confusion among the other participants. This situation proves cumbersome and hampers effective communication within the meeting.
What problems is the product solving and how is that benefiting you?
Gaining a comprehensive understanding becomes notably feasible when an individual generously offers their expertise by sharing their screen and providing a thorough explanation. Additionally, the remarkable capability of the zoom app to store shared links distinguishes it from other video conferencing platforms


    Melissa W.

Zoom has really become a staple for a wide range of workplace & personal use.

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I still have 100% trust with Zoom's security & the ease it offers to new users of all ages & for all it's personal & business minded users.
What do you dislike about the product?
There will always be competition, but Zoom has held its ground as one of the most used; I hope Zoom can help everyone become familiar with all the new AI additions and updates that Zoom may take on in their usage.
What problems is the product solving and how is that benefiting you?
it allows meetings to take place at most convenient place for everyone instead of trying to meet in person.


    Computer & Network Security

Zoom is an excellent video communications platform

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
Works well, high quality, everyone is familiar with it. easy to use
What do you dislike about the product?
When I schedule a meeting in advance, sometimes the link expires.
What problems is the product solving and how is that benefiting you?
It is an excellent video conference tool. Able to share screen easily, have good quality meetings.


    James G.

Zoom is the best video conference app for business

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is easily integrable with other software.so you can organize your schedule with calendly and create a meeting event.That means that after yous set your mail and your prefferd method of video call is zoom the Meting link is created atomatically to their email adresses after they book a meeting.May a meeting with apotential client for business or a seasoned client maybe.LIke for me i usually use it to communicate and schedule meetings with potential business owners who may be in dire need for solutions.

The menu is easy to use.especially on Android when the menu hangs at the bottom like a toolbar.The android team at zoom may have build the custom style to utilise the space to maximum and the design was perfectly fit to suit a zoomer" on the go!

Again a lot of businesses use zoom and zoom links which ease joining a meeting even without an account.So you may find yourself using zoom for meeting frequently that is bucaese zoom is widely used among the business community and taken as a convention to say so. Imagine,zoom does not forget user details.It will cache them automatically.Meaning that especially on android you dont have to login everytime you want to use zoom.Zoom will store your logins for once and for all, may be unless you decide otherwise.

Zoom is open source and integrating using the developers API plus a good documentation will always be up and ready for use.There are alot of plugins in the market thast are built apon the zoom api> for instace zoom is a co-architected with the video platform at upwork and is also installed on a slack workspace as a n add-on.

Zoom has great customer support who are there on several social platforms including Facebook, LinkedIn and X(previously Twitter).They will be always be there to handle problems associated to the use and integration issues.And to your surprise you can imagine that zoom is perfectly integrated and moulded to the extent that errors are rare at almost every time.No outages and blah! ...
What do you dislike about the product?
Well zoom is sometimes hanging when the network is poor or slow.A lite version will probably work fine.does a lite version exist?
What problems is the product solving and how is that benefiting you?
Zoom has helped me when we were attending a class baed on a remote environment that i took as a juicer to my career.we could use the screen like a blackboard with instant changes when the user does a change on the other end which is overly consistent and seamless.This is a technology barrier broken!Imagine screens turning to blackbards.That is to make perfect places for illustrations on projects and presentation in general.

Well when you have created an account and paid a subscription you get to create a profile which creates customer trust and authenticity.A powerful win with new clients.However you can create a smart and beatiful profile on the free tier but the premium tier adds more features to the interface which is another window of opportunities.