Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Excellent UI and Game-Changing Integrations for Seamless Collaboration
What do you like best about the product?
The user interface is excellent, and the advanced integration support has truly been a game-changer for us. It enabled fast and stable connections with our teams and stakeholders, making collaboration and agenda discussions much easier. There are many useful features, such as a whiteboard, AI assistant, raise hand function, chat, and both video and audio support, among others.
What do you dislike about the product?
Zoom Workplace can be somehow complex to navigate, and I find its payment methods a bit frustrating. It does not accept certain prepaid virtual Visa cards, which makes the payment process more stressful than it should be.
What problems is the product solving and how is that benefiting you?
Zoom Workplace offers a unified space for communication, enabling us to interact effectively during work and project periods. This helps ensure that everything runs smoothly.
All-in-One Collaboration with Seamless Recording
What do you like best about the product?
Zoom offers a recording feature that allows us to capture sessions and review them at a later time. Additionally, it serves as a unified platform that combines chat, meetings, and collaboration in one place.
What do you dislike about the product?
At the moment, I can't think of any issues, as it is currently meeting all our needs.
What problems is the product solving and how is that benefiting you?
It helps us work together more efficiently, and its consistency across all devices makes collaboration smoother.
No company email/login required
What do you like best about the product?
I have used Zoom Workspace, particularly for conducting interviews. It is simple to join from a laptop, phone, or tablet, which allows candidates to participate from virtually any location. This makes it especially convenient for applicants who are remote or out of town. In my experience, it is generally reliable, even when the internet connection is only average.
What do you dislike about the product?
The browser version offers fewer features and tends to lag more compared to the app.
What problems is the product solving and how is that benefiting you?
It's easy to get hired and attend interviews without needing a company login or email.
Effortless Meetings and Time-Saving AI Summaries
What do you like best about the product?
Its easy to schedule a quick meeting and have lots of features. zoom's AI feature is one of the best- no need to write down the points, after the meeting a good summary with next action items also comes, which really helps in saving time and coordinating next steps
What do you dislike about the product?
zoom have lots of background filters, but the blur option not supporting in all devices. Would be nice if zoom have that feature irrespective of devices.
What problems is the product solving and how is that benefiting you?
I could easily connect with anyone and convey my points and even present my ideas by screen sharing and also Ai notes helps me in saving my time as they already summarise it and gives the notes on next steps.
Convenient and Reliable for Seamless Meetings
What do you like best about the product?
I find Zoom Workplace to be very convenient and easy to use. I like the buttons and keys tab, which are located in places that are easy to reach, so I don't really struggle compared to other meeting software. I appreciate its reliability, especially during meetings, and the fact that it has no issues with connectivity. The setup was pretty straightforward too, as all I had to do was load it onto my PC, use my company email, and everything was good to go. I rate it highly for its overall convenience and reliability.
What do you dislike about the product?
I'd like a wider range of background options and the ability to import my own pictures to use as backgrounds. I think incorporating that in Zoom Workplace would be really helpful.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps my team stay connected and brainstorm effectively across large distances, facilitating meetings and dialogues to solve issues.
Reliable and Easy Meetings, but Lacks Standout Features
What do you like best about the product?
Zoom proves to be a dependable choice for everyday meetings, offering stable video and audio quality even when the internet connection is just average. Joining calls is effortless, and screen sharing works quickly. Since most clients already use Zoom, compatibility issues are uncommon. Overall, it handles the essential tasks effectively without requiring much setup.
What do you dislike about the product?
Beyond its meeting capabilities, the “Workplace” features seem underdeveloped. The chat, document, and collaboration tools do not match the speed or refinement of Slack or Teams. As more features are added, the user interface becomes increasingly cluttered, and the cost for teams escalates rapidly without offering a noticeable boost in productivity. Overall, it’s a solid option, but it doesn’t stand out as particularly inspiring.
What problems is the product solving and how is that benefiting you?
Zoom Workplace primarily addresses the challenge of dependable, hassle-free remote communication. It simplifies joining meetings, sharing screens, collaborating with external clients, and conducting calls without concerns about compatibility or complicated setup. Personally, I find the greatest advantage is its predictability—meetings consistently work, even on average network connections, which saves time and reduces unnecessary coordination. While it ensures communication remains effective, it doesn't notably enhance deeper collaboration or overall workflow efficiency outside of meetings.
Reliable, Intuitive, and Impressive AI Features
What do you like best about the product?
I like using Zoom Workplace because it's not glitchy and just works smoothly. The invitation system is intuitive, making it easy to get going. The user interface is simple, allowing me to just get on and use it without hassle. I love that I can work remotely and reach clients all over the world. Pricing is fine, and I find the transition from free to paid version seamless. On top of that, the AI summary of meetings is particularly impressive—it's scarily accurate.
What do you dislike about the product?
For people who struggle in getting microphones / cameras working, more help from the system would be good.
What problems is the product solving and how is that benefiting you?
I can work remotely, reach clients globally, and the interface is easy to use. It's also glitch-free and the invitation system is intuitive.
All-in-One Convenience: Zoom Workplace Makes Collaboration Effortless
What do you like best about the product?
The Workplace makeover has turned Zoom into an all in one convenient tool, where videoconferencing, document collaboration and scheduling can be done all in one place, or using an integration with an email client.
What do you dislike about the product?
The tiered benefits are a bit outside the price range for small businesses that may require them. Also changes to how support is contacted keeps changing so that needs to be regularly investigated.
What problems is the product solving and how is that benefiting you?
Convenient and readily accessible videoconferencing tool where guests are not required to have accounts to use the tool or join meetings. The option to join meetings from the browser is invaluable. The included AI tools also expedite meeting notes and summaries improving productivity and next steps.
All-in-One Collaboration Platform That Boosts Team Productivity
What do you like best about the product?
What I like best about Zoom Workplace is how it brings meetings, chat, calls, and collaboration into one intuitive platform. It makes communication seamless and keeps teams productive without switching between multiple tools.
What do you dislike about the product?
I have no dislikes to point toward. It is exceptional.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenge of keeping teams connected, by providing reliable video meetings, persistent chat, and shared collaboration spaces. It helps eliminate communication gaps. This benefits me by making it easier to stay aligned with colleagues, share ideas instantly, and maintain continuity on projects regardless of where team members are located.
Effortless Meetings and Seamless Sharing—Zoom Is Essential!
What do you like best about the product?
I really appreciate that I can join any Zoom meeting at any time and easily share a link with others. I also like how simple and user-friendly it is to use!
What do you dislike about the product?
I absolutely love Zoom and use it every day! It has become an essential part of my daily routine.
What problems is the product solving and how is that benefiting you?
I have no problems with zoom
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