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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Emmanuel C. J.

Zoom Workplace Centralizes Communication, Collaboration, and Execution Seamlessly

  • February 27, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how it centralizes communication, collaboration, and execution in one environment.
What do you dislike about the product?
it continues to expand into an all-in-one collaboration platform, the interface can start to feel feature-dense.
What problems is the product solving and how is that benefiting you?
is solving the fragmentation problem in modern collaboration by bringing meetings, chat, phone, docs, whiteboards, and AI assistance into a single platform


    Nageshwar Y.

Free, All-in-One Meetings with a Clean Interface and Handy AI Features

  • February 27, 2026
  • Review provided by G2

What do you like best about the product?
I like the interface. Everything is together in one place, so I can start a meeting and share easily. The main thing is that it’s free. I also like the AI features to tune my face and use a background, too.
What do you dislike about the product?
The free version is only 40–45 minutes. Sometimes I face issues on mobile when changing the microphone setting to earbuds.
What problems is the product solving and how is that benefiting you?
It’s just fantastic. I like being able to do interviews and group talks, and to work together on many things.


    Harjoth S.

Zoom Workspace Keeps Our Remote Collaboration Running Smoothly

  • February 27, 2026
  • Review provided by G2

What do you like best about the product?
I daily use Zoom Workspace for team meetings, client discussions, and day-to-day internal collaboration. It helps us keep virtual communication running smoothly, which is especially important for remote teams working across different locations.
What do you dislike about the product?
Managing multiple meetings can feel overwhelming at times, and I think the notification controls could become better.
What problems is the product solving and how is that benefiting you?
It addresses the challenge of coordinating meetings and collaboration in remote setups. From scheduling to joining calls and sharing screens, everything works smoothly and seamlessly, which reduces the need to rely on multiple tools. Also helps in client meetings.


    K S.

Still the One to Beat for Virtual Meetings

  • February 27, 2026
  • Review provided by G2

What do you like best about the product?
I’d definitely recommend it. It’s the most reliable tool for jumping into a call without technical hiccups, and the AI summaries are a total game-changer for catching up on meetings you missed. It’s getting a little crowded with all the new 'Workplace' tabs, but for actually getting work done with a team, it’s still the one to beat.
What do you dislike about the product?
The app is starting to feel cluttered as they add more 'Workplace' features like mail and calendar that I don't always need. Also, the frequent mandatory updates right when you're trying to join a call can be a real pain if you're already running late.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves app overload by consolidating meetings, chat, and docs into one flow, which saves me from constant context switching. The biggest benefit is the AI Companion; it automatically handles meeting summaries and action items, saving me at least 20 minutes of recap work after every call


    Logesh G.

Simple, Reliable Meetings with Zoom Workplace

  • February 27, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is simple and reliable for daily meetings. It's easy to join calls, schedule meetings, and share screens without confusions. The audio and video quality are usually clear. The overall experience feels smooth and professional.
What do you dislike about the product?
Sometimes, there are minor connection issues or short audio delays and it can also use a lot of system resources during long meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve communication and collaboration problems, especially when teams work remotely. It combines meetings, chat, and screen sharing in one platform. This saves time and keeps everyone on the same page. For me, it makes discussions clearer and teamwork more efficient without requiring multiple tools.


    Vincent T.

Excellent Connectivity and Diversity of Functions

  • February 27, 2026
  • Review provided by G2

What do you like best about the product?
I love the connectivity and diversity of tools that Zoom Workplace offers. The recording capability is great, it allows me to review recordings and easily share videos. I also appreciate the ease of creating breakout rooms, which facilitates small group discussions.
What do you dislike about the product?
Nothing to complain about so far
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves commuting and time management issues while allowing for quick task execution and remote training. Recordings can be reviewed and shared, and breakout rooms facilitate discussions.


    Vinny W.

Zoom Workplace Makes Meetings Effortless—Works Perfectly for Me

  • February 26, 2026
  • Review provided by G2

What do you like best about the product?
I love zoom workplace I can have meetings with my co workers without leaving my area I’m in and I never had a problem with this app
What do you dislike about the product?
I have no doslikes about zoom workplace it works perfect for me
What problems is the product solving and how is that benefiting you?
When I need to conduct a meeting on things happening at work I don’t have to leave I can call a meeting on zoom


    Amanuel A.

Dependable Tool for Seamless Remote Collaboration

  • February 26, 2026
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace to be a dependable communication tool for meetings and collaboration. Its video, chat, and screen-sharing features make remote teamwork smooth and productive. I love that it allows meetings, messaging, and screen sharing in one place, making remote collaboration simple and efficient. These features allow instant communication, quick problem-solving, and real-time collaboration. Instead of long emails or delays, teams can discuss issues live, share their screen to explain tasks clearly, and use messaging for fast follow-ups, which saves time and improves productivity. I also appreciate the straightforward initial setup. Installing the app, creating an account, and joining meetings was quick and user-friendly, even for team members with minimal technical experience.
What do you dislike about the product?
I think the interface needs to be simpler for new users. I also find the performance lacking on low internet connections and I believe meeting security controls could be improved.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves lack of face-to-face communication, collaboration difficulties, and inefficient meetings in remote teams. It enables instant communication, quick problem-solving, and real-time collaboration through integrated meetings, messaging, and screen sharing, which saves time and improves productivity.


    Steven O.

Effortless Team Collaboration with Zoom Workplace

  • February 26, 2026
  • Review provided by G2

What do you like best about the product?
I like the breakout rooms. I also like that I can share my screen in Zoom Workplace. Its accessibility is something that I enjoy.
What do you dislike about the product?
There are times where I have connectivity issues as well as the clarity of video. On certain computers is an issue.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for easy client communication during sessions and seamless team meetings, improving collaboration and efficiency.


    R .

Enhances Communication but Demands Strong Connectivity

  • February 26, 2026
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace makes communication easy, particularly through its video call and voice chat features. I also appreciate its screen sharing feature, which allows users to present slides and documents. The initial setup was kinda so easy.
What do you dislike about the product?
I don't like that Zoom Workplace requires a strong internet connection, which can be a network problem.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve online learning issues and enjoy how easily it makes communication. The video call, voice chat, and screen sharing features are valuable for presenting slides and documents.