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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    MD. A.

best video meeting app

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
first and formost, zoom provides seamless and user friendly experience. whether you are a professional or a beginner. the platform is vary simple and easy to use even kids can use zoom without any problem.
What do you dislike about the product?
there nothing much which i do not line in zoom but some times in zoom video quality is bad which i thing is network problem but the overall zoom is a good app video meeting.
What problems is the product solving and how is that benefiting you?
I used zoom especially during the COVID-19 pandemic. It has addressed several problems and provided numerous benefits to individuals and organization like work from home and online classes for schools.


    Jenny L.

Zoom is essential for all businesses

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is a safe bet. We know it will work, that it's reliable, and that most people are used to how Zoom works. It has the basic functionalities for video calls and allows additional features like recording, polls, etc.
What do you dislike about the product?
Zoom's UI can definitely improve. The UI does not seem to have changed since I first started working with it. Also feel like there are improvements that can be made, eg. replying to a specific chat message.
What problems is the product solving and how is that benefiting you?
- Stakeholder manage and communicate (I am able to hold meetings and update team about project updates)
- Workshop sessions (can hold workshops and presentations for my team)
- Can have a quick catchup while sharing screens through Zoom


    Tony N.

Great video conferencing software!

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom is its ease of use.
What do you dislike about the product?
There isn't really anything bad I can say about Zoom.
What problems is the product solving and how is that benefiting you?
Zoom allows us to have face to face meetings with folks that cannot make it in person.


    Mahmudul H.

Seamless and Convenient Virtual Meeting Experience

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Virtual Backgrounds: Zoom allows users to customize their backgrounds, which can help maintain privacy or add a touch of creativity to meetings.

Security and Privacy: Zoom has made significant improvements in terms of security and privacy measures, implementing features like meeting passwords, waiting rooms, and encryption to ensure the safety of user data.

Large Meeting Capacity: Zoom allows for large-scale meetings with many participants, making it suitable for webinars, conferences, and online classes.

Recording and Transcription: The option to record meetings and generate transcriptions is beneficial for participants who want to review discussions or capture essential details.
What do you dislike about the product?
While Zoom is widely used and appreciated for its features, there are a few potential downsides or areas that some users might find less helpful:

Fatigue from Video Conferencing: Prolonged use of video conferencing tools like Zoom can contribute to "Zoom fatigue" or a sense of exhaustion and burnout from continuous virtual interactions.

Reliance on Stable Internet Connection: Zoom heavily relies on a stable internet connection for smooth audio and video quality. Users may experience disruptions or lag during meetings in areas with poor internet connectivity.
What problems is the product solving and how is that benefiting you?
Work together on projects, share ideas, and engage in real-time discussions. Features like screen sharing, breakout rooms, and virtual whiteboards facilitate effective teamwork and enhance productivity.

Customer and Client Engagement: Zoom lets businesses connect with customers and clients remotely, offering virtual consultations, presentations, or support. This capability enhances customer engagement, expands market reach, and enables efficient communication with a global audience.

Overall, Zoom helps solve the challenges of distance, remote work, cost efficiency, and effective communication, benefiting both individuals and businesses by fostering collaboration, saving time and resources, and facilitating seamless remote interactions.


    Leah_ F.

Zoom to HELP,and EVIDENCE VIDEO CONFERENCE COMMUNICATIONS!!

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is reliable and high quality video conferencing.
Has allowed us to easily share the screen and collaborate easily.
What do you dislike about the product?
No major dislike towards zoom,it is a great
Platform!!
What problems is the product solving and how is that benefiting you?
Better video quality
Virtual background


    Ashutosh M.

"Zooming Into Efficiency: A Comprehensive Review of the Zoom App"

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is one of the best apps for videoconferencing because of its intuitive and easy-to-use interface. It makes it easy for hosts and participants to navigate and use the app's features. High-quality video calls: Zoom is known for its high-quality video calls. It makes video calls clear, crisp and smooth so that users can communicate without interruption. Versatile meeting features: Zoom has many features that improve virtual meetings. It has features like screen sharing, virtual backgrounds, breakout rooms, recording options, etc. Stable and reliable performance: Zoom has proven durable and reliable, even in high-demand situations. It can handle large meetings with multiple participants without significant issues, so you can be sure you are getting a consistent and uninterrupted performance.

Zoom has developed some excellent security features to ensure your meeting is as secure as possible. It has password protection, waiting rooms, encryption, host controls, and more. Plus, it integrates with all the popular productivity tools, so you can easily schedule meetings, send out invitations, and get notifications. It also has interactive collaboration tools like chat, whiteboard, and annotation to share ideas quickly and easily. And if you need to record a meeting, Zoom has covered you with its recording and transcription capabilities.
What do you dislike about the product?
Occasionally, I may experience connectivity problems, such as audio or video interruptions, frozen screens or dropped calls. Internet instability, network congestion or hardware limitations can cause these issues.
Another con is there is no note-making feature during the class.
What problems is the product solving and how is that benefiting you?
Zoom is revolutionizing how we communicate and collaborate remotely, and it’s doing so in several ways.

1. Distance and remote work: Zoom enables people and teams to work remotely, regardless of location.

2. Real-Time communication: Zoom allows me to communicate with people or groups via audio and video.

3. Cost savings: Zoom saves a lot of money. I don’t have to worry about travel, lodging, or venue rentals with Zoom.

Additionally, Zoom’s free plan allows hosting meetings with limited features for free. This makes Zoom an affordable and cost-effective solution for everyone, whether you’re an individual, small business, or large enterprise.


    Ratna P.

Zooming in business communication

  • July 12, 2023
  • Review provided by G2

What do you like best about the product?
Easy to use . You can look good for presentations
What do you dislike about the product?
Nothing like dislike. Free version is for limited time. Could have been for 1 hour atleast
What problems is the product solving and how is that benefiting you?
Online conference- I can give my lecturing sessions sitting at home to various parts of the world


    Sarah S.

Easy to use

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
I like the video display and filters. It looks so much better than Teams.
What do you dislike about the product?
I wish you could maintain your chat history automatically and continue the conversation outside of the meeting.
What problems is the product solving and how is that benefiting you?
Meeting with remote employees and vendors


    Michele E.

Easy to access and user friendly

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
You can create a meeting and invite other parties via email or by sending the link directly.
It doesn't consume a lot of Ram, and their settings are easy to use
What do you dislike about the product?
The free meetings only last 30 minutes - I understand it can be expensive for the creator but 1 hour meetings would be great!
What problems is the product solving and how is that benefiting you?
It helps us have internal meetings with either our direct supervisors or our clients. It is vital for us to share our screens, and the chat box is helpful for QA sessions


    Molly R.

Life would be easier if everyone was on zoom

  • July 11, 2023
  • Review provided by G2

What do you like best about the product?
It's easy to use, easily integrates with Outlook, and the recordings come easy / quick.
What do you dislike about the product?
Wish it had a waiting room to show who you might still be waiting on.
What problems is the product solving and how is that benefiting you?
Team meetings, meetings with clients, screenshares