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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Professional Training & Coaching

Amazing video conferencing tool!

  • May 28, 2023
  • Review provided by G2

What do you like best about the product?
Its an all in one video conferencing tool! Screen shot, sending of videos and pictures. Clear video and you also change your background
What do you dislike about the product?
Nothing... Everything works well and i need for video conferencing is in here!
What problems is the product solving and how is that benefiting you?
Its good for WFH set up. You can attend meetings anytime and anywhere


    Higher Education

It is a good platform for meetings.

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
Good quality of meetings and the invitation to users
What do you dislike about the product?
Management of files and documents shared in meetings
What problems is the product solving and how is that benefiting you?
Meeting platform with support


    Nick E.

Reliable Zoom conference calls

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
I continue to be impressed with Zoom's rich feature set. The seamless integration of speaker fidelity, video backgrounds, cameras, and screen sharing make it my first choice for meetings or presentations that require collaboration. The blur and customization options are invaluable in helping to hide unnecessary distractions. I also appreciate the ability to share only specific windows on my desktop, which helps keep confidential information secure during presentations. Overall, Zoom is an excellent platform for everyone to collaborate without hindrance or delay.
What do you dislike about the product?
I am happy to report that the time constraints of Zoom no longer affect me since I upgraded to the commercial version. However, occasionally when uploading videos to YouTube, they may not be recognized if they aren't popular enough. Also, sometimes a web page can have embedded video files that won't show up in someone's Zoom session, even if it's displayed correctly on their page.
What problems is the product solving and how is that benefiting you?
Zoom helps me stay connected with my clients and keep our business relationship strong despite the distance between us. With Zoom's video conferencing technology, I'm able to bridge the gap of geographic separation and have face-to-face conversations without having to worry about expensive travel costs or physical inconvenience.


    HATIM T.

Zoom Review

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
enable us as researchers communicate with university students and share our courses throughout the time of covid. We still use it now within our lab team, and I've been using it for about 2 years. Additionally, you may find new features in the app and the other app they recently duplicated, zoom.
What do you dislike about the product?
One of the major problems I have with Zoom is how inconsistently it performs. I frequently get audio and video slowness, distorted video quality, and sometimes unexpected disconnections during crucial meetings, while having a reliable internet connection. The communication process is disrupted by these technical issues, which also cause frustration and squander time. This was a significant problem during the pandemic's peak hours, although it has since improved.
What problems is the product solving and how is that benefiting you?
Zoom is a popular and adaptable video conferencing platform with a number of features for online meetings and teamwork. It offers a simple user interface, excellent audio and video, and effective collaboration options.

Users may connect and interact invisibly across several platforms thanks to Zoom's integrations with a wide range of third-party tools and applications. It enables integrations with widely used productivity applications, project management programs, and other things.


    Daman Jeet S.

Zoom is easy and affordable solution fir remote meetings

  • May 27, 2023
  • Review provided by G2

What do you like best about the product?
The best part is if user connects zoom session from the browser he/she still can let the other person give control to the machine
What do you dislike about the product?
UI can be more interactive so that zoom looks more authentic like webex
What problems is the product solving and how is that benefiting you?
Easy to take remote control of the other person's machine for troubleshooting


    Jay Ryan L.

The most efficient Meeting app

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
The most amazing meeting application ever. It has a lot of options and is very helpful if you are a teacher or hosting a webinar. The grouping option stumbled me!
What do you dislike about the product?
So far, I haven't noticed anything that I really don't like about the applications. So far so good and I highly recommend this to someone who is doing meetings virtually.
What problems is the product solving and how is that benefiting you?
Virtual meetings became more manageable for us to do. It is so easy to access and has many options such as webinar-type meetings, classroom-type meetings, and many more!


    ruel g.

Pros and Cons of Zoom

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Zoom has a user-friendly interface, easy to understand for all ages. It has a straightforward button to navigate. Though you can use it for free it has limitations
What do you dislike about the product?
Integration for most of the CRM is not available. It has only a limited time in terms of the time frame of the meetings. Introduce more integration. improve the connection features. Include higher resolution and make it available for standard consumers.
What problems is the product solving and how is that benefiting you?
helps on able to see what the other party is having issues with on their computer. Provide communication via video conferencing for meetings and chats. Help to show your presentation via screen sharing also


    Gunarajulu R.

Meetings using Zoom with Clients

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is a popular video conferencing and online meeting platform that has gained significant attention and usage, especially during the COVID-19 pandemic. Here are some of the best features of Zoom:

High-Quality Video and Audio: Zoom offers high-definition video and crystal-clear audio, providing users with a smooth and immersive meeting experience.

Screen Sharing: One of Zoom's standout features is the ability to share your screen with other participants. This is particularly useful for presentations, collaboration, and remote work scenarios.

Virtual Backgrounds: Zoom allows users to choose virtual backgrounds, which can be either preset images or custom images. This feature adds an element of fun and professionalism to video calls and can be a useful tool for privacy or hiding distractions in the background.
What do you dislike about the product?
While Zoom is a widely used and generally well-regarded platform, there are a few common concerns or dislikes that some users may have:

Privacy and Security Concerns: In the past, Zoom faced criticism regarding its privacy and security practices. However, the company has made efforts to address these concerns and implement stronger security measures, such as encryption and meeting password protection.

Fatigue and "Zoom Burnout": With the shift to remote work and online learning, many people have experienced a significant increase in the number of video meetings they attend. This has led to feelings of fatigue and burnout, commonly referred to as "Zoom fatigue." The constant virtual interaction and staring at screens for extended periods can be mentally and physically draining.
What problems is the product solving and how is that benefiting you?
Problem: One common problem that users may encounter with Zoom is connectivity issues or poor audio/video quality during meetings. This can disrupt communication and hinder productivity, leading to frustration and a less effective meeting experience.
Encourage Audio-Only Participation: In situations where video quality is consistently poor, participants can switch to audio-only mode to ensure smooth communication. This can be especially useful if the meeting primarily involves discussions or if visual content can be shared separately.

Record and Share the Meeting: In case participants encounter severe connectivity issues and are unable to actively participate, consider recording the meeting. Share the recording afterward, allowing those who faced technical difficulties to review the discussion and stay up to date with important information.


    Antony J.

Zoom Review

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Zoom is the ability to set virtual backgrounds, which allows users to change their backdrop during video calls. This feature can be fun, professional, or used to maintain privacy.
What do you dislike about the product?
Poor internet connectivity can lead to lagging, freezing, or dropped calls, affecting the overall meeting experience. Additionally, certain features like cloud recording and webinar hosting may have additional costs.
What problems is the product solving and how is that benefiting you?
Zoom allows users to record meetings locally or in the cloud, making it convenient for reviewing discussions or sharing them with absent participants. It also provides automated transcription services for recorded meetings.


    Health, Wellness and Fitness

Zoom Review

  • May 26, 2023
  • Review provided by G2

What do you like best about the product?
Zoom has a user-friendly interface making it easy to use even for beginners. the video and audio quality in zoom calls is quite good and hence Zoom can be used even for the live session of learning various art and exercise.
What do you dislike about the product?
Initially, during the pandemic, there were some security concerns regarding screen sharing and screen recording but the company has put significant efforts to over come them and hopefully will thrive through the security concerns.
What problems is the product solving and how is that benefiting you?
It is user-friendly and provides extensive features for various devices hence its compatibility with various devices is a plus. Zoom solves various issues found with other devices like low latency for other audio/video calls.