We use the solution for internal and external meetings.
Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Best tool since pandemic
What do you like best about the product?
Extensive tools, collaborations and friendly use
What do you dislike about the product?
Nothing much can be said on what's win don't like. Can't find a flaw.
What problems is the product solving and how is that benefiting you?
Allows all of us to be with each other in real time Face to face without hassle of traveling
Good product
What do you like best about the product?
I love how easy it is to be able to cloud record podcasts
What do you dislike about the product?
I don't like that I can't customize the recording design
What problems is the product solving and how is that benefiting you?
It helps me explain my courses well and create quick podcasts.
Zoom Review from IT MSP Professional
What do you like best about the product?
The best thing about zoom is that most companies and individuals are very familiar with Zoom and highest likelihood for success hoining meetings
What do you dislike about the product?
The items i dislike the most is the lack of integration with Microsoft Suite and additional cost.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of providing a platform to host video calls and conference calls with multiple external and internal parties.
An easy-to-use solution that helps to create internal and external meetings
What is our primary use case?
How has it helped my organization?
The tool helps to reduce the time in meeting people.
What is most valuable?
The solution is stable and user-friendly.
For how long have I used the solution?
I have been using the tool for three years.
What do I think about the stability of the solution?
I would rate the product a ten out of ten for stability.
What do I think about the scalability of the solution?
The solution is extremely scalable.
How was the initial setup?
The solution's setup is very easy.
What was our ROI?
We have seen ROI with the tool's use.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is good.
What other advice do I have?
I would rate the product a ten out of ten. We create Zoom links for meetings. You can access Zoom from mobile phones as well. It's a good tool that is easy to use.
scheduling things just got easier
What do you like best about the product?
I like how it is easy to use and I can schedule things directly through my calendar so it's less steps involved.
What do you dislike about the product?
It takes a minute to understand - like making sure you aren't setting recurring no fixed times and making sure the time zones align
What problems is the product solving and how is that benefiting you?
It's one less step that I have to take since I am able to schedule from my google calendar. It just also makes things easier to connect folks from all over the world
Richard L -Zoom
What do you like best about the product?
There is clarity in terms of sound and video
What do you dislike about the product?
The privacy of meeting sometimes some participant can able to access it
What problems is the product solving and how is that benefiting you?
It solves the time and place expenses when you try to make a meeting many person
Zoom Zoom
What do you like best about the product?
Zoom is the best video conferencing software there is; it was so clutch and helpful to organize meetings, webinars, and conferences through zoom. Love the breakout sessions feature.
What do you dislike about the product?
Reliability has been an issue for the last few months for zoom; I've had cases where zoom updates when I'm about to join meetings. Zoom and airpods orchestration doesn't work perfectly
What problems is the product solving and how is that benefiting you?
Zoom is very helpful with brainstorming sessions among team members using the breakout session. Organizing webinars. Zoom on desktop functions so efficiently too!
Communication as its finest!
What do you like best about the product?
A good platform for corporate engagement.
What do you dislike about the product?
Features on mobile where you can see more participants in a virtual setting.
What problems is the product solving and how is that benefiting you?
Platform for virtual meetings and engagements.
A solution that is worth the money and requires its users to go through an easy setup phase
What is our primary use case?
I use it for everything, including my personal uses. To meet clients outside of Microsoft Teams, I use Zoom. Also, I use it for meetings in general with clients, volunteer work for meeting people across the world and trying to do different things on the platform. So, it helps me have conversations while trying to figure out how we can help other people. I don't think there's a day that I don't use them. I use it every time.
What is most valuable?
There are a lot of features in the solution. Besides the fact that you can speak with anyone from across the world, you can also see each other. Also, I really appreciate being able to record whatever is being set on Zoom, especially when I can use it for the onboarding process. So, I have such case scenarios and examples. I think that's one of the main features I love about Zoom.
What needs improvement?
I think Zoom should be introduced for the phone because we can use it on its own. I guess graphic design or the user experience they provide can be changed. The design could be changed. I find it kind of difficult to use Zoom, especially with clients and co-workers, friends and family who do not like to use Zoom on their phones because it's hard or difficult compared to a laptop. One of the main concerns is the difficulty of using it on your mobile device.
For how long have I used the solution?
I have been using Zoom since COVID started, which was 2020. I am using Zoom Version 5.14.8. I am a user of the solution.
What do I think about the stability of the solution?
The only time it lags is when we are in a bad spot for Wi-Fi, so it depends on where I'm working. Suppose I'm working at a cafe or maybe at an airport. Also, since I am a graphic web designer, if I have too much storage being taken up, it will lag to the point where I have to move things onto a different desktop so that viewing can be used. So I think that's another kind of issue that I'm having. I'm trying to figure out if that's on my side or if it is an ongoing issue at the moment.
How are customer service and support?
I had to contact customer service and support a couple of times, but I think there were a couple of times when Zoom itself contacted me. I think it had crashed once, but they had emailed me saying that if I was experiencing something, it would take about twenty-four hours to be fixed.
How was the initial setup?
The initial setup was very easy.
What was our ROI?
The solution is worth the money.
What's my experience with pricing, setup cost, and licensing?
I am paying to use the solution. I am making yearly payments. So, I am paying 250 USD a year.
Which other solutions did I evaluate?
Zoom is very efficient for everyone since it's very easy to use. Even if they don't have the app, I can send them a link to them, and it opens up. I know, for the different people that I work with, that such things may be a little bit old, and I say this because I am not tech-savvy. It's something I can rely on, and I know it is easier to use. I don't use Skype because I've never really trusted it over the years. The only other virtual meetings I used to do were on Microsoft Teams, but that's really just for, like, my budget. Zoom can be used by those who are not tech-savvy.
What other advice do I have?
To others, I would say that it is a great platform to be able to meet other people. It's a great way of communication, and we're able to get instant results. Also, it's great for the conference solution. You can share data. So, I would definitely recommend it to others for sure.
I honestly love the solution owing to how I can share my meetings and my screens. There is even a game feature we use, and it is helpful since my family is spread across the world. So I just love how we, like, really made it easier for me for people everywhere.
Overall, I rate the solution a ten out of ten.
Good platform
What do you like best about the product?
The ability to connect with internal and external clients very easily
What do you dislike about the product?
The time limit on the free version is too short
What problems is the product solving and how is that benefiting you?
Connecting with other's "face-to-face" with ease
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