Zoom
Zoom Communications, Inc.External reviews
10,059 reviews
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External reviews are not included in the AWS star rating for the product.
Great for Staying Connected Anywhere
What do you like best about the product?
This app helps me connect with people I cannot meet in person.
What do you dislike about the product?
Occasionally, I experience some server issues while on a call.
What problems is the product solving and how is that benefiting you?
Connecting Instantly to my teammates
Great way to connect with teams and clients face-to-face
What do you like best about the product?
Having the ability to connect with both teams and clients is something I really value.
What do you dislike about the product?
I can't really find any issues with it, aside from perhaps the price.
What problems is the product solving and how is that benefiting you?
Being able to meet with people face-to-face without traveling
Reliable and All-in-One Collaboration Platform for Teams
What do you like best about the product?
Zoom Workplace provides a seamless and reliable platform for collaboration. I really appreciate how well it integrates meetings, chat, whiteboards, and document sharing all in one place. The user interface is intuitive, making it easy for both beginners and experienced users to navigate. It’s also very stable, even with large participant groups, and the audio/video quality is consistently clear.
What do you dislike about the product?
While Zoom Workplace works very well overall, it can sometimes consume a lot of system resources during long video calls. Occasional updates also change menu placements, which can temporarily confuse users. Additionally, more built-in analytics and deeper third-party integrations would make it even better for business use.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has simplified team collaboration by bringing meetings, chat, and file sharing together in one place. It eliminates the need to switch between multiple tools, saving both time and effort. The platform has improved productivity by making communication faster and more organized, especially for hybrid and remote teams.
No nonsense, just works.
What do you like best about the product?
What I like best about Zoom Workplace is how everything feels quick and easy instead of some overloaded “professional” mess. You just jump in, talk, share stuff, and get things done without thinking about ten different buttons. It keeps meetings smooth, the layout is clean, and it doesn’t slow you down. It feels like a tool that actually helps instead of getting in the way.
What do you dislike about the product?
What I dislike about Zoom Workplace is how it sometimes feels a bit bloated. Too many features you never touch, random updates, and if your internet slips even a little, it loves to lag or freeze right when you need it most.
What problems is the product solving and how is that benefiting you?
Zoom Workplace keeps everything in one place meetings, chat, files so I don’t waste time switching apps. It just makes work smoother and simpler.
Zoom Wrokplace Makes Remote Work So Easy
What do you like best about the product?
Zoom Workplace is very user-friendly. I use this software on a daily basis for my work and business. It offers different ways of useful integrations, such as Gmail and Google Calendar, which effectively connect with daily workflows. I liked the additional tools and add-ons that support preparation for meetings and the sharing of materials. The continued innovative features are relatively easy to use.
It is designed for quick and seamless deployment. It is compatible across devices without complex setup or technical knowledge.
It provides reliable and responsive customer support, including chat. It's 24/7 support, prompt issue resolution.
It is designed for quick and seamless deployment. It is compatible across devices without complex setup or technical knowledge.
It provides reliable and responsive customer support, including chat. It's 24/7 support, prompt issue resolution.
What do you dislike about the product?
While the software is impressive, it often lags during video and audio calls when the network connection is unstable. Background noise is not properly handled.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses several key communication and collaboration challenges.
It's chat, meetings, phone, and whiteboard tools in one platform, reducing the need to switch between multiple apps.
It enables connection between on-site and remote employees.
It makes meetings more efficient with smart recording and AI companion.
It enhances collaboration with real-time file sharing, chat, and video conferencing.
It improves productivity through integrated communication tools.
It reduces costs by consolidating multiple software into one platform.
It's chat, meetings, phone, and whiteboard tools in one platform, reducing the need to switch between multiple apps.
It enables connection between on-site and remote employees.
It makes meetings more efficient with smart recording and AI companion.
It enhances collaboration with real-time file sharing, chat, and video conferencing.
It improves productivity through integrated communication tools.
It reduces costs by consolidating multiple software into one platform.
Zoom Workplace: A Reliable Solution for Client Meetings Across Remote Locations
What do you like best about the product?
I find Zoom Workplace incredibly effective for reaching my clients across British Columbia and Canada, even those in remote locations. The connectivity it provides is outstanding, allowing me to easily connect with anyone in any province, regardless of different time zones. I appreciate its efficiency features like screen sharing and virtual backgrounds, which are very effective in making me look professional, especially when working from sometimes messy home environments. These features enable me to present myself and my work in a more polished and professional manner. Additionally, the integration of Zoom with tools like CRM software, Salesforce, and Microsoft Outlook makes my workflow seamless.
What do you dislike about the product?
I found the initial setup of Zoom Workplace challenging because the person who guided me through it was not very effective. Another issue I faced was the difficulty in finding my Zoom ID, which I consider a challenge.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to efficiently connect with clients across Canada, overcoming remote location challenges. Its virtual background and screen-sharing features make meetings more professional and presentable.
Seamless Collaboration, Needs Better AV Quality
What do you like best about the product?
I appreciate Zoom Workplace for its ability to enable seamless work with international partners, significantly reducing travel costs and improving efficiency. The platform's capability to facilitate conversations with multiple people simultaneously is a feature that I particularly value. Additionally, the rooms feature in Zoom Workplace stands out as it allows for dividing large groups into smaller ones, fostering more effective work and collaboration. I also found the initial setup of Zoom Workplace to be very easy, which was an added benefit that made the transition smooth and user-friendly.
What do you dislike about the product?
I find the sound and video quality lacking and believe they could be significantly improved. I think system updates might help address these issues.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for seamless collaboration with international partners, reducing travel costs and improving efficiency. The rooms feature enhances teamwork by facilitating group breakouts.
Effortless Meetings and Smooth Screen Sharing with Zoom Workplace
What do you like best about the product?
Zoom Workplace is straightforward to use and dependable for official meetings. It also performs well for online classes and casual calls, with a clean, intuitive user interface. Additionally, the screen sharing feature operates very smoothly. I frequently use zoom for my weekly classes and for meetings with my mentors and team.
What do you dislike about the product?
At times, the app takes longer than expected to load or reconnect, which can be inconvenient. Updates are released a little too often, and this occasionally disrupts my ability to join meetings quickly when I need to. Additionally, the screen sharing feature tends to take a while to start up. Contacting customer support at times feel a bit too lengthy of task with a long wait time when a new problem arises.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has been a great help for my online classes and group projects. It is extremely convenient for both remote work and learning environments.
Using Zoom as System/Business analyst
What do you like best about the product?
I like the calendar feature, it is easy to use and helpful. I also enjoy how fast I can create a meeting room.
What do you dislike about the product?
I hate huge overlay, that I pears when I share my screen. I hate that I have to start the meeting, otherwise no one can join (I am aware of the feature that lets me bypass that, but since it is not default I always forget it). In addition, it is very impractical that on free version we have only 40 minutes, I understand it is a business model, but other call services provide unlimited calls too. Also I think, that UI is very old and strict, it can be more flexible and fluid.
What problems is the product solving and how is that benefiting you?
I can have calls with my coworkers that are not in my region. Some of my collages work in Uzbekistan, where Slack calls are disabled.
User-Friendly with Outstanding Video and Audio Quality
What do you like best about the product?
I appreciate how user-friendly it is, and I’m impressed by the high-quality video and audio performance it delivers.
What do you dislike about the product?
I've noticed problems with both the calendar integration and the chat features.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the issue of fragmented and disconnected communication by offering a unified platform that brings together meetings, chat, phone, and whiteboarding. This integrated approach helps users boost productivity, simplify workflows, and foster better collaboration, no matter where they are located.
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