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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

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    Celine F.

Zoom has almost replaced phone calls

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
Ease of conferencing. For teams working remotely, life without Zoom would be much more challenging. I use the recorded meetings all the time to either write minutes or watch a meeting I could not attend (x2 speed is very time efficient)
What do you dislike about the product?
We have had video issues lately and, on some occasions, sound issues, but it has remained manageable and rare. Not sure if the problem was linked to the user or the platform.
What problems is the product solving and how is that benefiting you?
Not having an office, Saving time on driving to a meeting, keeping meeting recordings.


    Paul F.

Works well for sharing documents

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
I like that the controls for adjustment of the application are easy to use.
What do you dislike about the product?
Sometimes it can be glitchy. I have had issues when there are several people online.
What problems is the product solving and how is that benefiting you?
I have noticed that in the last year or so that many of the minor issues that I experienced have been remediated.


    Julie R.

Connect with clients and collegues online with ease

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
User-friendly platform, Zoom is now renowned to be the go-to videoconferencing platform. I was using it before the pandemic and it helped me to connect with either clients or even my family. The tools integrated into the platform make it very powerful and offer a wide range of functionalities to connect with the audience in different ways.
What do you dislike about the product?
I explored other alternatives for Zoom because my budget didn't allow me to pay for the paid version anymore as I am using a new device that wasn't allowing me to record the meetings without a paid membership. I would have enjoyed that the platform would offer the same benefits to all types of exploitation systems and devices.
What problems is the product solving and how is that benefiting you?
Zoom helps me to connect with my clients and my community no matter where I am in the world. As a digital entrepreneur with an unusual lifestyle, it was important to me to be able to connect with people in real time easily.


    Joy M.

Meeting with zoom

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
Even with many people in the same meeting, it never lags. It also supports breakout rooms functionality which helps users to move around rooms and communicate between them. All rooms are independent of others, which is impressive; we can make up to 50 rooms.
What do you dislike about the product?
When installed into computer devices and tried to use it, the zoom window keeps focusing unless you minimise it.
What problems is the product solving and how is that benefiting you?
Zoom helped us during covid times to meet our family members and see their faces. Also, it is helpful for business meetings as it is much more reliable than any other available tools. In our company, we do company meetings via zoom only.


    Tom S.

LOVE ZOOM - SO easy & wonderful to use

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
- Easy to use
- Branding
- Background
- Support
What do you dislike about the product?
- it always opens full screen (maybe just user error & I need to look into it)
What problems is the product solving and how is that benefiting you?
Geo-Displacement of team
ZOOM IS AMAZING fro helping with this - so much more perosnal


    Sophie C.

Easy to use and trusted

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
Easy to set up meetings, webinars and events. Auto invite is really useful
What do you dislike about the product?
Limit on number of people in webinars unless you upgrade
What problems is the product solving and how is that benefiting you?
Abilty to host onlines traning sessions


    Kajal S.

User friendly

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
Multiple people can join at the same time.
Quality of the call is very good.
What do you dislike about the product?
Nothing. Everything is absolutely fine and perfect.
What problems is the product solving and how is that benefiting you?
We mostly use Zoom for video conferencing, virtual classroom and screen sharing.


    Jennyfer B.

Zoom is nice but it could improve

  • February 28, 2023
  • Review provided by G2

What do you like best about the product?
I like how practical and easy to use is. I did not need to spend so much time training my team to use this tool compared to others that are more difficult to schedule meetings
What do you dislike about the product?
The limit time to do meetings. It was annying to not be able to stay in a videocall longer.
What problems is the product solving and how is that benefiting you?
Communication with clients. It used to improve my sales


    Lorie M.

This is a must use app for all video conferencing

  • February 27, 2023
  • Review provided by G2

What do you like best about the product?
It allows you to see everyone and have a panel or all participation. It enables the eye to eye contact we loss during COVID. It allows for shared screens and help to all.
What do you dislike about the product?
Not everyone has equal WIFI, and they lock up or fad in and out. If too many try to talk at once everyone is silenced. Some people still do not have adequate zoom ettiquette
What problems is the product solving and how is that benefiting you?
The ease of using the application by making it accessible on all phones. It makes it easier to have it on the move.


    Lynn S.

Zoom is great for everything - work and personal life!

  • February 27, 2023
  • Review provided by G2

What do you like best about the product?
Zoom works the best compared to all other products I've used because they are constantly working to make it better. It is so intuitive to use. I use it at work, for meeting people online, and even doctor appointments.
What do you dislike about the product?
There have been times that I have been left in a waiting room and have to text people to tell them I'm there to get in. There was one time I was unable to get in despite us trying everything (it was an online "party" during the covid lockdowns and I definitely had fomo! Luckily it wasn't something important like a work or medical appointment, though.
What problems is the product solving and how is that benefiting you?
When I was in grad school, I had a teacher who lived in the mountains and if it snowed and he didn't want to drive, we would have zoom classes, spur-of-the-moment and they worked out really well. We worked in teams and he would put us in groups and then we would come back together to discuss what we had learned. I'm a teacher, myself, but at my school we use a different program. I definitely found Zoom to be more intuitive than the program we use at my school.

Please note I'm on my work computer and the screenshot function doesn't work for some reason.