Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
My preferred platform for seamless remote meetings
What do you like best about the product?
I really appreciate how reliable the connection is, even when I'm on a weaker Wi‑Fi signal. The interface is easy to use, and features like screen sharing work really well.
What do you dislike about the product?
At times, the updates feel a bit too frequent and they can pop up right when I’m trying to join a meeting. I’ve also noticed it can be fairly heavy on my computer’s CPU, which can be frustrating.
What problems is the product solving and how is that benefiting you?
It solves the problem of distance by providing a stable platform for high-quality video calls. The quality is great and crisp, making conversations feel clear and reliable.
Easy Meeting Joins with Smooth Calls, Clear Audio/Video, and Simple Screen Sharing
What do you like best about the product?
I like how easy it is to join meetings and start calls without any complicated setup. Screen sharing and chat make discussions simple, and the audio/video quality is usually clear, which makes online sessions smooth.
What do you dislike about the product?
The free version imposes time limits on meetings, which can cut longer sessions short and disrupt the flow. Also, I can’t open Zoom meetings directly from the browser anymore; I have to download the Zoom app instead.
What problems is the product solving and how is that benefiting you?
It helps me join online meetings and discussions from anywhere, making communication easier when meeting in person isn’t possible. This saves time and keeps coordination smooth.
Easy Zoom Connectivity and Calendar Keep Meetings Organised
What do you like best about the product?
Zoom’s easy connectivity, along with its calendar, helps me organise my meetings in a more disciplined and structured way.
What do you dislike about the product?
Their floating toolbar can sometimes be inconvenient during presentations.
What problems is the product solving and how is that benefiting you?
It helps me stay connected with team members when working remotely. I can also present my work clearly to my colleagues.
Simple Setup, Some Integration Hurdles
What do you like best about the product?
I like that Zoom Workplace is simple to access and set up meetings. It's easy to set up a meeting and have it show up in my Outlook calendar. Being able to have productive calls from home is also something I appreciate.
What do you dislike about the product?
I think this could be easier, the process of adding Zoom over Teams directly in Outlook. I only need to toggle a switch to link a Teams meeting on a calendar invite, but only know how to go into Zoom directly to do it for that chat platform.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for productive calls from home. It's simple to access and set up meetings, which easily show up in my Outlook calendar.
Zoom Workplace Makes Collaboration Simple with Stable, High-Quality Meetings
What do you like best about the product?
Zoom Workplace is easy to use and works smoothly even on average internet. Video and audio quality are good, meetings are stable, and features like screen sharing, chat, and recordings make team collaboration simple...
What do you dislike about the product?
Sometimes it uses more system resources, and advanced features are limited in the free plan. Occasional lag happens in long meetings...
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes online meetings easy and quick. It helps connect with people without travel, saves time, and works well for regular video calls and discussions...
Reliable, Clear Meetings and Solid Chat with Zoom
What do you like best about the product?
Reliable and always clear for meetings, even when I can’t take them at my desk.
What do you dislike about the product?
Really, I haven’t had many issues while using Zoom. It’s always been something I can count on for calls, and even for messaging. The call quality is solid, so if you don’t want to interrupt the speaker, you can still get your point across in the chat.
What problems is the product solving and how is that benefiting you?
Currently, it helps with communication both internally and externally with new potential vendors. It’s especially valuable when you can’t always meet face to face. Being able to clearly convey what you’re trying to communicate is important so that potential clients feel confident in the company.
Effortless Meetings with Stellar Recording
What do you like best about the product?
I use Zoom Workplace for video calls, interviews, and internal team meetings. I find it easy to use, even for newbies, which is great. The recording feature is the best part for me because it solves the problem of recalling meetings and sharing them with those who miss them. It’s also very light software, so it loads quickly and doesn’t consume much RAM. I like that it’s available in both desktop and website modes. I find Zoom much easier than Google Meet, especially explaining it to clients. The initial setup was very easy, whether I was using the web view or installing the app.
What do you dislike about the product?
nothing so far
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace's recording feature helps recall missed meeting points and share with absent members. Its ease and lightness make it quick to load on small laptops, saving time and effort, unlike heavier software without recording.
Easy to Use, Great Interface
What do you like best about the product?
It’s very easy to use and has a great interface. It works really well for calling prospects, and the text messaging feature is also very good.
What do you dislike about the product?
Some of the features make the overall cost higher.
What problems is the product solving and how is that benefiting you?
It supports our outreach to prospects and makes it easier to book meetings with them. The call recording feature also helps us revisit conversations later and use them for coaching our sales reps, so we can reinforce what went well and address areas to improve.
Reliable and Easy to Use, but Missing Areas to Improve
What do you like best about the product?
Zoom is a reliable and user-friendly video conferencing platform. The installation and registration process is fast and straightforward allowing users to get started in just a few minutes. Its features are intuitive and well-organized making the platform easy to use even for first-time users. Zoom offers all the essential tools for meetings and collaboration without feeling overwhelming. The design is modern and pleasant, which makes the overall experience smooth and enjoyable.
What do you dislike about the product?
One downside of Zoom is that the free plan comes with a time limit on meetings which can be inconvenient for longer discussions. While the platform is generally easy to use and well-designed, this restriction can interrupt workflow or require frequent restarts for extended meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves several key communication and collaboration challenges that many teams face. It eliminates the need for in‑person meetings or long email threads by providing reliable video conferencing, instant messaging, and screen sharing all in one place. This helps reduce misunderstandings and speeds up decision‑making.
User-Friendly, Versatile, and Accessible on Browser & App
What do you like best about the product?
It’s user-friendly and offers both browser and app access, which Google Meet doesn’t have. The extensions are also pretty useful, and overall it’s versatile and used by almost everyone.
What do you dislike about the product?
It needs a few minor bug fixes, especially around common issues with logging in and connecting meeting audio and video.
What problems is the product solving and how is that benefiting you?
I’m able to connect with clients and friends easily.
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