Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Great for Collaboration and Time Management, with a Brief Learning Curve
What do you like best about the product?
It’s very convenient when you can see your other worker or your colleague or or the other person that you’re trying to converse with and you know whatever you get to the end result of the project or you know anything like that it helps with time management and everything too
What do you dislike about the product?
The only thing that I could think of is when I really was new to it, it took me a while to get to get the hang of it but after a while, it was just like riding a bike very simple
What problems is the product solving and how is that benefiting you?
Time management brainstorming did you know web web ideas brainstorming putting numerous minds together at one time. It’s helping you multi test safe time and analyze all the supporting details.
Seamless Team Meetings, Even with 200+ Employees
What do you like best about the product?
I’m able to join all team meetings without any issues, even when there are more than 200 employees.
What do you dislike about the product?
Sometimes it lags—not all the time, but it does happen when everyone is on camera.
What problems is the product solving and how is that benefiting you?
Communication flows through all departments, so there are no problems with communication.
Automatic Note-Taking and Easy Calendar Scheduling
What do you like best about the product?
Automatic note-taking with a calendar function to schedule meetings.
What do you dislike about the product?
It’s difficult to invite people outside my workspace using the Zoom scheduler. It would be much better if it also sent an email with the meeting notes.
What problems is the product solving and how is that benefiting you?
Meeting minutes! Timer.
Zoom Workplace: Best All-in-One Communication for Simple, Efficient Teamwork
What do you like best about the product?
Zoom workplace is best for all in one communication like chat , meeting & making team work simple & efficient
What do you dislike about the product?
Sometimes feel cluttered
When required advance features that it is costly
When required advance features that it is costly
What problems is the product solving and how is that benefiting you?
Zoom workplace solve scattered communication issue
It gives work Faster with less app switching
It gives work Faster with less app switching
Effective for Large Conferences, Needs Improved Stability
What do you like best about the product?
I like using Zoom Workplace for its effective communication capabilities, especially when it comes to holding large meetings and conferences. I really appreciate the room options for large audiences, which make it easy to manage big events. The feature that allows us to divide attendees into groups and separate rooms is very easy and effective, and I find it particularly useful for large conferences. I also enjoy the screen sharing feature with the ability to highlight using a pen, as it makes it very easy to circle any area and point out important details.
What do you dislike about the product?
Sometimes it gets hang and crash, which feels irritating. It happens during call or at the time of joining. I think performance and load testing needs to be done properly. When usage is high, it causes issue. The initial setup is quite lengthy.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace makes communication easy and supports large audiences. It allows us to create breakout rooms for effective group discussions and highlights areas during screen sharing effortlessly.
Versatile Zoom for Client Meetings, Office Hours, and Webinars
What do you like best about the product?
Zoom is a very versatile tool that helps my team attend client meeting, internal meeting, office hours and webinars
What do you dislike about the product?
Sharing policy could be better. The UI to share the recording as well as replay needs improvement
What problems is the product solving and how is that benefiting you?
Zoom has been the most reliable and stable video conferencing tool I’ve used, especially when you’re juggling customer calls across different regions, networks, and time zones. The audio/video quality holds up well, screensharing is smooth.
It also makes customer engagement easier - quick scheduling, simple joining links, and features like chat, recording, and screen control help us run more structured and productive calls.
The AI summary feature is a huge win. It captures the key discussion points, decisions, action items, and next steps so we don’t lose context once the call ends. That makes follow-ups faster and cleaner, and it’s especially useful for sharing learnings with people who couldn’t attend - internal partners, leadership, or team members in different shifts.
It also makes customer engagement easier - quick scheduling, simple joining links, and features like chat, recording, and screen control help us run more structured and productive calls.
The AI summary feature is a huge win. It captures the key discussion points, decisions, action items, and next steps so we don’t lose context once the call ends. That makes follow-ups faster and cleaner, and it’s especially useful for sharing learnings with people who couldn’t attend - internal partners, leadership, or team members in different shifts.
Effortlessly Conduct Meetings with Zoom Workplace
What do you like best about the product?
I like how easy Zoom Workplace is to use. The enterprise version can host more than 100 people, which is great. It's also easy to join meetings and offers useful features like breakout rooms. I feel secure conducting calls, and I find the ability to transcript meetings for deep analysis later really valuable. Setting it up was quite easy with no learning curve required.
What do you dislike about the product?
Integration with email tools is not so intuitive, so calendar invitation integration can be better.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides a secure environment for calls, helps with polls, and transcripts meetings for in-depth analysis. However, email tool integration could improve, especially with calendar invitations.
Efficient Collaboration Hub with a Few Learning Curves
What do you like best about the product?
I use Zoom Workplace as my go-to collaboration hub for all team communication and project coordination. It solves the problem of scattered communication and disconnected collaboration tools. Meetings are easier to schedule and join, conversations stay in context, and shared resources are accessible in one place, which improves productivity and saves time. The setup process for Zoom Workplace was easy and straightforward.
What do you dislike about the product?
Some features in Zoom Workplace could be more intuitive, especially for new users. While the platform is powerful, certain tools feel buried in menus and take time to learn. The platform can occasionally slow down during large meetings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for team communication and project coordination. It solves scattered communication and disconnected tools problems. It makes meetings easier to schedule and join, keeps conversations in context, and allows shared resources to be accessible in one place, improving productivity and saving time.
Seamlessly Organizes Meetings and Calls
What do you like best about the product?
I love how Zoom Workplace keeps chats and calls all in one place, which really helps with organization and saves time. The built-in calendar is great for scheduling calls or meetings, allowing me to view and manage everything without needing a separate tool. I also appreciate the integration connections with other productivity apps like Microsoft Teams, Outlook, and Google Sheets. The initial setup was smooth and quick, requiring minimal guidance and making for a hassle-free experience throughout.
What do you dislike about the product?
Some menus are confusing for new users and the app can be a little lagging on older devices.
What problems is the product solving and how is that benefiting you?
Zoom Workplace organizes chats and calls, saving time. Its calendar manages meetings centrally without extra tools, and app integrations enhance productivity. We switched to streamline communication.
Effortless Meetings, Reliable Connection
What do you like best about the product?
I like how easy and reliable Zoom Workplace is for meetings and team communication. The video and audio quality are usually very clear, and joining a meeting takes just a click. It helps me join meetings quickly without confusion and keeps calls stable so work doesn’t get interrupted. Clear video and audio make conversations smooth and easy to understand. The initial setup of Zoom Workplace was very easy, with minimal configuration needed to get started, making it accessible right away. I often use it alongside email and calendar apps for quick scheduling and with document sharing tools to enhance collaboration, which makes planning much easier.
What do you dislike about the product?
Sometimes meetings can lag when the internet is weak, and reconnecting takes time. The app can also feel a bit heavy on mobile devices. Too many notifications can be distracting. A lighter app and smarter notification control would make it better.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace solves staying connected with my team remotely, reducing communication gaps with reliable and clear video calls, chat, and screen sharing, saving time.
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