Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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I love using Zoom for my small business.
What do you like best about the product?
Zoom is very easy to schedule. I just go into My Meetings and schedule a session. I can then copy and paste the info. into my Outlook calendar and send invites to all who need to attend from my Outlook calendar. (I'm aware that I can do this from Zoom, but it's easiest to use Outlook since I track all my engagements there.) I also really appreciate how I can readily automate the scheduling of meetings that occur biweekly or monthly, so I don't forget. It makes it so much easier. I know Zoom has added a lot of capabilities that I haven't tried yet but I'm happy with what I do know. When I need more, I'll look for more via the options presented below the scheduling section.
Zoom is very easy to use and intuitive. As a trained industrial engineer, this is great. Too many times companies focus on function over ease of use. If you have all this functionality but no one can find it or has to look up a succession of YouTube videos to figure it out, it's not working! So kudos to Zoom to focusing on the typical end user.
I can make sure I look good and adjust the lighting before clicking on my camera. This is very important because, if I had one Zoom meeting in the early am and don't have another until later in the day, things may need updating! Also, it's easy to check and adjust the sound.
Zoom is very easy to use and intuitive. As a trained industrial engineer, this is great. Too many times companies focus on function over ease of use. If you have all this functionality but no one can find it or has to look up a succession of YouTube videos to figure it out, it's not working! So kudos to Zoom to focusing on the typical end user.
I can make sure I look good and adjust the lighting before clicking on my camera. This is very important because, if I had one Zoom meeting in the early am and don't have another until later in the day, things may need updating! Also, it's easy to check and adjust the sound.
What do you dislike about the product?
The only thing I dislike is when I'm on Zoom all day at least two days in a row. That's not Zoom's fault. But it does lead to Zoom fatigue. All those ring lights and back-up lighting bearing down on me for hours in a day, days in a row make me tired. Unfortunately, I nearly always only Zoom when I'm an active participant so I can't go off camera.
What problems is the product solving and how is that benefiting you?
I use Zoom for my small business and we use it to enable hybrid monthly meetings with a group I sit on the Board of. This means some of us are in person and others are remote. We can use different computers and key on their frames to get their view of the meeting room, the speakers / panelists or the emcee at the podium. It's straightforward to set up and use and for us to make any corrections. We may have 50 in the room and up to 10 on Zoom. We expect these numbers to grow as people return from summer traveling. This helps our business association increase our membership size and retain those members.
For my business, Zoom enables me to communicate with clients and get to know them remotely.
For my business, Zoom enables me to communicate with clients and get to know them remotely.
Zoom professional and personal video calls got us through the COVID pandemic.
What do you like best about the product?
Zoom works across all platforms seem less Lu, from Windows to Chrome to Mac/os and iOS. While there are occasional hiccups, updating the Zoom software to the most current level usually clears them up.
So far. I have never had a major problem that required to call Zoom support.
So far. I have never had a major problem that required to call Zoom support.
What do you dislike about the product?
The only downside to Zoom and video conferencing in general is that on screen people resemble Flat Stanley, and some are uncomfortable being on camera.
Unclear on how to overcome this. Even some members of the selfie generation have this problem.
Unclear on how to overcome this. Even some members of the selfie generation have this problem.
What problems is the product solving and how is that benefiting you?
Connecting with clients for proposals, keeping up with distant friends and family, and for my non-profit activities. Not nearly as critical now the pandemic is ebbing, but necessary when people are either out of town, or, God forbid, in the hospital.
ZOOM Review 09/06/2022
What do you like best about the product?
ZOOM allows communication through Video and Audio in a Secure way.
What do you dislike about the product?
Zoom is very resource intensive on its own and is subject to halts when anti-virus software interacts with it. Troubleshooting the issues is complex, requiring much time.
What problems is the product solving and how is that benefiting you?
The problem ZOOM solves is meeting and involving people on a human, team-based level. Recording the interaction is also easily accomplished.
Zoom makes it easy!
What do you like best about the product?
Zoom makes it easy to schedule calls, easy to notify and invite attendees, and easy to record for future reference.
What do you dislike about the product?
I honestly cannot think of any problems I have with Zoom
What problems is the product solving and how is that benefiting you?
Allowing me to be more efficient by holding meetings wherever I am, instead of having to drive to a location. It also helps me with meeting minutes as I can easily record and return back to them to create my minutes.
It is easy and affordable. I am not a technical person and this works great
What do you like best about the product?
Simplicity. Everything is easy to navigate and when I had questions tech support was available
What do you dislike about the product?
The only downside is we don't meet in person any more
What problems is the product solving and how is that benefiting you?
I can meet clients from all over North America and have saves thousands on gas and travel
Zoom is the easiest platform for video conferencing!
What do you like best about the product?
Zoom is easy to use and engage with others on iPhone and computer.
What do you dislike about the product?
We have found no problems working with zoom
What problems is the product solving and how is that benefiting you?
We began using Zoom at the beginning of the pandemic and have continued to use it for all our video conferencing needs.
A rare product that does what it says it does
What do you like best about the product?
The recording quality is tremendous. It happens in the background at conclusion of a call so I can move quickly onto other activities. Also - the host features just work. I'm able to transfer control to others seamlessly, engage in discussions and chats and control the room easily while presenting content.
What do you dislike about the product?
Most of my issues with earlier releases of Zoom have been resolved.
What problems is the product solving and how is that benefiting you?
It has been invaluable to continue servicing customers affected by the pandemic and allowing us to continue with software implementation projects in a timely manner.
I zoom for meetings with my clients
What do you like best about the product?
Easy to use, can share screen on, work on a normal internet connection, does not require very good internet connection. Easy to set up meetings and the free trial is commendable.
What do you dislike about the product?
The feature of accessing other computers remotely can be improved, the whiteboard only has one font style, and the video and sound quality is not as good as MS Teams.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with anyone from anywhere at any time easily. I can share my screen, I can help my co-workers and clients by accessing their systems remotely. And because of its free trial and easy-to-use interface, I don't hear that "I can't use this software because I don't have a credit card or I don't know how to use it".
ZOOM has provided me with a connection to my followers and taking my group to a whole new level
What do you like best about the product?
ZOOM allows me to have a connection to my group all over the country and in Canada. I can teach many more people and interact in a better environment.
What do you dislike about the product?
The sign in process is difficult for my group to get in if they are not technologically experienced
What problems is the product solving and how is that benefiting you?
I am not quite sure about new problem solving efforts
Zoom video conferencing
What do you like best about the product?
Zoom is the best video conferencing software. It provides us with very good quality video conferencing and meetings. It also has the benefit of scheduling meetings. Its high-quality video conferencing makes it incomparable to its competitors.
What do you dislike about the product?
Sometimes during a video call, the server starts buffering. They need a better software update to make it stable and balanced. Yes, I would like to see improvement.
What problems is the product solving and how is that benefiting you?
Zoom was working on their software to make it stable. It helps a lot by providing high-quality video calls and a schedule video call option. Yes, it makes me more productive. Yes, it increased my business performance significantly.
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