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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jill S.

Zoom is a great platform for many types of groups

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows your group to video chat, view presentation slides, chat, and to do in the moment presentations using the onboard whiteboard. I use the polling feature often for pre made and in the moment votes and polling? I've even used polling to play icebreaker games. I also like the ability to create recurring meetings with the same link.
What do you dislike about the product?
I wish Zoom had a better interface for closed captioning. Having to use a third party program is inconvenient. Having someone type is not fair to that person who is part of your meeting. There are other video chat platforms that do a much better job of this feature.
What problems is the product solving and how is that benefiting you?
Zoom allows me to run a variety of types of meetings.


    Kevin V.

I convert every meeting to Zoom

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I love how smoothly I can share screens and allow others to do so. I also like changing my background to have an appropriate feeling for each meeting. Both of these make it easier to establish a "feeling" for the meeting, and keep the attending parties moving in the direction I am taking them. I also like being able to have the same meeting ID for every meeting.
What do you dislike about the product?
There isn't anything that I dislike more than the other virtual meeting options I have tried. Clearly, there are moments of connectivity issues for all virtual meetings that can be frustrating.
What problems is the product solving and how is that benefiting you?
I truly don't have any problems with Zoom. Maybe that i have to log into my Google calendar every meeting I set to put it there, and invite my guests, but I think that is likely a google problem, not a Zoom problem.


    Shannon S.

Zoom for telemedicine

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Being able to complete patient appointments for those patients who are unable to come into the office. It is a very easy platform for everyone and is HIPAA compliant.
What do you dislike about the product?
choppy service when patient's internet connection is unstable
What problems is the product solving and how is that benefiting you?
Increases appointment adherence. Patients who live far away can be seen without traveling, patients who might cancel due to work schedules or illness can be seen.


    Dave M.

Zoom Review

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom meetings have great quality, useful features and very easy to set up a new meeting.
What do you dislike about the product?
There isn't much to dislike. If you've used it more than once then it's easy to know how it works.
What problems is the product solving and how is that benefiting you?
Zoom has provided our organization with the ability to have a global client base without the need to travel continuously.


    Danae H.

I prefer Zoom over the competitors

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I love zoom because of the layout compared to others. It's user-friendly and fast. It helps make my team and I more productive and the client experience even better.
What do you dislike about the product?
The cost is the only part that can be intimidating as a small business owner. I understand that there are annual subscriptions, but I don't tend to commit long term, just in case.
What problems is the product solving and how is that benefiting you?
I love their features for entering the waiting room prior to entering meetings. I feel more comfortable knowing I have to admit users versus allowing them to enter right away.


    Religious Institutions

Reliable Business Tool

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has streamlined much of my business by facilitating client meetings virtually. Before I needed to drive a substantial way to meet them. I'm now saving significant amounts of time, thus giving me the ability to work with more clients, generate more business, and work from the comfort of my home office.
What do you dislike about the product?
I wish I could choose who I see on the screen when in gallery view during larger meetings. Some attendees can be quite disruptive and I'd like to be able to 'turn them off' so I don't see them during the meeting but can still see everyone else.
What problems is the product solving and how is that benefiting you?
I save time by meeting with clients in different cities and clients who aren't in the same location, and I save gas from not having to drive so much. As a result I can reach more clients in the same amount of time and with less expense.


    Virgilio bongg G. A.

Excellent ezperience with Zoom using ita various features

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Very user friendly and has lots of useful features like breakout rooms, registration report, cloud recording, etc.
What do you dislike about the product?
When purchasing an upgrade, like up to 1000 persons for only a definite period, say 1 month, it renews automatically. And we have to cancel it later.
What problems is the product solving and how is that benefiting you?
Has helped us get connected and conduct meetings without having to travel, esp during this pandemic.


    Kenosha D.

Great solution for meetings

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I love the simple user interface. It makes scheduling meetings so easy. I love the features that were added to make meetings run more smoothly.
What do you dislike about the product?
Nothing to report at this time. It is working fine for me.
What problems is the product solving and how is that benefiting you?
Connecting with others in a meaningful way. It is helping to connect to my peers and colleagues around the nation.


    Necol S.

Great Business Tool

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is extremely user-friendly and easy to use if you are computer savvy.
What do you dislike about the product?
I wish there was an easier version for old customers or less computer-savvy people.
What problems is the product solving and how is that benefiting you?
Zoom solves the issue of being able to meet in person quickly. I use it all the time to meet with employees quickly.


    Non-Profit Organization Management

Very decent, perfectly acceptable

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I like how simple it is to use, and the functions such as the drawing board and the ability to share screens.
What do you dislike about the product?
It costs a bit too much and I have found is sometimes difficult for older adults to use easily.
What problems is the product solving and how is that benefiting you?
It allows me to do my coursework as well as interact with my friends all over the world, which was fantastic for the pandemic. However, I do not know how much I will use it now that the pandemic is receding.