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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Tracie D.

Zoom is wonderful for connecting all over the world!

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I love that you can communicate with people all over the globe.
I appreciate how easy it is to navigate.
The best thing is its user friendly, especially because I'm not tech savvy.
What do you dislike about the product?
Sometimes there is a delay
Also freezes sometimes. Also quality of the picture is a little blurry. Not sure if it's the settings, but if you can improve what I mentioned above , that would be great!
What problems is the product solving and how is that benefiting you?
I'm a yoga teacher and I'm using it to see my clients.
I'm also taking classes that I otherwise wouldn't have access to. Not really because I haven't pushed myself to take it further


    Education Management

Easy to use!

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
I appreciate the options available for video and microphone use, as well as the background options. Security is important to me and Zoom provides many measures to protect my meetings.
What do you dislike about the product?
It would be nice to be able to copy specific chat information, meaning to highlight, copy, and paste. This is not an option at the moment. I would also be great to retrieve IP addresses for users that enter a Zoom meeting in case I need to report inappropriate behavior from students or people who should not have meeting access.
What problems is the product solving and how is that benefiting you?
As mentioned above, Zoom is always updating, which I appreciate because it provides users with a great experience utilizing the tools above, especially with video options and backgrounds.


    Tammy P.

Happy Zooming

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
With a zoom account, you can easily jump on a video call and meet with a team memeber without much hassel.
What do you dislike about the product?
I wish there were more fun features like added backgrounds, avatars and cool filters
What problems is the product solving and how is that benefiting you?
Zoom is helping businesses who work remotely connect in ways that make it like you are in person collaborating.


    carly e.

Using Zoom for Work

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very helpful for online meetings with mutliple people. It helps us share screens as we have employees that work at different locations. The connection speed works well most of the times as well.
What do you dislike about the product?
Sometimes when I send someone a link, it is hard fo them to get logged into the meeting. It needs you to be logged into the work email account and some people aren't always logged in.
What problems is the product solving and how is that benefiting you?
Zoom helps us all connect from different locations and places to our employees to have meetings, calls, or to share screens to problem shoot issues for our team.


    Natalie M.

For entrepreneurs, zoom is your best friend

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful feature of zoom is the recording feature. As an entrepreneur, I take a lot of sales and business calls, and I really do not remember all of them, that's why zoom recording is my partner in everything.
What do you dislike about the product?
I'm not sure if this happens to everyone, but every time I turn off my laptop, I need to log in again even if my account is remembered by the device I'm using.
What problems is the product solving and how is that benefiting you?
Taking down notes! With zoom integrations, I am able to connect a transcription software to our account and that allows zoom to take down notes automatically and I don't even have to worry about it.


    Kilisha B.

Zoom For Business

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
it is helpful that zoom is integrated with lots of other scheduling tools such as Calendly Its also great to capture content and connect with our clients we host group coaching calls weekly and sometimes we do breakout sessions and it is super helpful to have those features when running a coaching and consulting business.
What do you dislike about the product?
One of the downsides to zoom it the blurred background feature it can get to be a little weird looking at times
What problems is the product solving and how is that benefiting you?
the integrations has help solve the issue of no shows we have a higher amount of people actually showing up to their scheduled calls because we can link zoom to our calendly accounts which sends a reminder for the meetings


    SHIRIN M.

Zoom was the only reason we could continue educating our students during the pandemic

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is user friendly and was easy to train students, parents and our employees how to use it. We quickly learned how to use the features and best of all, they kept updating and tweaking to make it more efficient to use.
What do you dislike about the product?
The fact that it only gave you 40 minutes of uninterrupted access was a little inconvenient but after we subscribed this issue was resolved.
What problems is the product solving and how is that benefiting you?
I needed to be able to teach my students and give instruction to my students. Since we were in a lockdown, zoom was the only way for us to have students in class, observe and guide them.


    Information Technology and Services

A good product with a really poor Developer Web SDK

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
The thing I like the most about zoom in front of google meet is that you are not enforced to have a browser tab opened but a desktop app. The quality when sharing the screen is outstanding and this is really remarkable when working pairing with a team mate.
What do you dislike about the product?
When had to work with their web SDK I found out that it is poorly developed. Almost with no features, buggy... You cannot inject the zoom viewer on an existing webpage but are being enforced to use iframes and things that are not recommended. Their component mode doesn't fit either the most common use case that people have which is just embedding the same web experience that they have on their website but inside your website.

When asking about things or bugs on the developer forum you just encounter not replied threads or threads with nonhelpful answers. Definitively is the worst part of Zoom IMHO.
What problems is the product solving and how is that benefiting you?
It is allowing me to work remotely while sharing my screen with a astonishing quality. It allows me as well to react or raise my hand to talk increasing my communication experience in talks with a lot of people.


    Jules M.

Absolutely essential tool!

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is an essential tool in both my personal and professional lives. When the pandemic began, I began using Zoom to "visit" with out-of-state family and friends. After years of settling for phone calls, text and emails, I can't explain how incredible it was to transition to Zoom calls. Nothing compares to the ability to see one another, to share laughs and tell stories face-to-face. Our family is in a variety of states and countries, so when the holidays came around, Zoom allowed us all to gather together, see each others faces (Gallery view) and feel togetherness that just cannot be felt on a phone call.

On the professional side, I'm a busy Realtor and I use Zoom to have meetings with prospective and current clients. Clients feel more comfortable and assured when they can see their agents face as they discuss their options. Zoom beats traditional and modern forms of communication like phone calls and texts. Nothing can compare to the ability to see each other!
What do you dislike about the product?
The only thing I dislike is when blurring the background, it often blurs my ears out as well. I'm sure it's hard to outline a moving person and blur everything else. It's a small thing, but it's hard to be taken seriously when you have no ears!
What problems is the product solving and how is that benefiting you?
It's important for my clients to feel connected to me. When relying on text messages, all sense of connection is lost. It's impersonal and cold. Zoom takes those communications and makes them more personal, making my clients feel more assured in their decisions. It's also very easy to have misunderstandings when texting or emailing. When someone can see your face, you can convey the message YOU want to convey and make sure nothing is 'lost in translation'.


    Suellen A.

Remote Teaching to Adult Learners

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
The best thing is that people can easily connect from anwhere with a good internet connection. I have students who are thousands of miles from me, and from each other.
What do you dislike about the product?
I wish the quality of the user experience on mobile/tablets was better. While I prefer that they are on a larger screen, sometimes it is just not an option.
What problems is the product solving and how is that benefiting you?
I was able to keep my Real Estate School Education contract after moving from Alaska to Kansas. Being able to connect with students and do an entire weekend session online has been a great fit for me, and for many of my students who would not be able to attend in-person classes.