Sign in Agent Mode
Categories
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Vikram K.

Technical problems and low quality

  • March 04, 2026
  • Review provided by G2

What do you like best about the product?
This AI Companion likes to summarize meetings in real-time without recording them.
What do you dislike about the product?
When using Zoom Workplace, technical issues such as glitches and lag occur, and the video quality is very low.
What problems is the product solving and how is that benefiting you?
Scattered tasks and problems like "App Fatigue" (the fatigue of using too many apps) and improving the wrong and leg and video quality.


    Rohan K.

All-in-One Collaboration Hub That Keeps Marketing Teams in Sync

  • March 04, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about Zoom Workspace is how it brings multiple collaboration tools into one ecosystem. Beyond video meetings, it integrates team chat, whiteboards, scheduling, and document collaboration. This makes it easier for marketing teams to brainstorm campaign ideas, conduct client presentations, and manage internal discussions without constantly switching between different apps.
What do you dislike about the product?
There is still some room for improvement. With so many features being added, the interface can sometimes feel slightly cluttered for new users. Additionally, better integration with certain marketing automation tools and CRM platforms would further streamline workflows for marketing teams.
What problems is the product solving and how is that benefiting you?
1) Communication gaps in remote or hybrid teams
2) Too many apps for different tasks
3) Inefficient meetings and poor collaboration
4) Difficulty coordinating schedules and projects


    Ayman M.

Reliable and Professional Tool for Team Collaboration

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace is very reliable and easy to use. The video and audio quality are consistently stable, even during large team meetings. Screen sharing works smoothly, which is important for presentations and internal reviews. I also appreciate how easy it is to schedule meetings and integrate with calendars. The platform feels polished and dependable for day-to-day communication.
What do you dislike about the product?
Some advanced features can feel slightly complex for new users, especially when managing large meetings or adjusting detailed settings. Occasionally, updates change interface elements, which requires a short adjustment period. Pricing for premium tiers can also become expensive for growing teams.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps us manage remote collaboration efficiently. It reduces communication gaps between teams, allows quick alignment meetings, and ensures documentation through recordings. This improves productivity, speeds up decision-making, and keeps cross-functional teams aligned without needing in-person meetings.


    Professional Training & Coaching

All-in-One Productivity Hub, Though a Bit Cumbersome for New Users

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
The combination of all the app in one place helps with productivity, whiteboard, mail, calendar is streamlined.
What do you dislike about the product?
It can be cumbersome sometimes especially when one is new to it.
What problems is the product solving and how is that benefiting you?
One can access all in app saving time.


    Computer Software

Calendar and Notifications That Keep Us on Track

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
The integration with Google Calendar and relevant notifications to calendar events are really helpful to keep track of meetings. The background blurring works pretty well as well for calls. I've used some similar apps and Zoom definitely has the better background blurring.
What do you dislike about the product?
I don't use most of the features for the app, making a lot of features just feel like extra clutter. Full screen detaches the chat which I can't find a resolution for, causing your chat to overlap your call if you decide to use fullscreen.
What problems is the product solving and how is that benefiting you?
I'm not using it really for calls anymore, but it's been doing a good job at keeping me notified about upcoming events in my calendar. Due to this reason, I typically keep the app open every day.


    Debbie F.

User-Friendly Zoom Integrations That Make Scheduling Effortless

  • March 03, 2026
  • Review provided by G2

What do you like best about the product?
Zoom is a user-friendly meeting platform that integrates well with other tools, like Calendly and Fathom. I can easily forward Google Calendar meeting invites and include all the Zoom meeting details.
What do you dislike about the product?
Sometimes I get logged out of my Zoom Workplace account, and it tries to log me into my personal Zoom account, and I don't catch it until I schedule the meeting wrong.
What problems is the product solving and how is that benefiting you?
Zoom provides a common, trusted and familiar platform for scheduling and hosting virtual meetings.


    Adalberto B.

Zoom Workplace Vale a Pena

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
User-friendly and simple to deploy, offering seamless team meetings, integrated chat, and efficient document management
What do you dislike about the product?
Limited features and the cost of the annual subscription.
What problems is the product solving and how is that benefiting you?
I have never experienced connection issues with Zoom, which is not the case with other applications.


    Jalisa B.

Zoom Makes Team Meetings Easy with Screen Sharing, Chat, Recording, and Breakout Rooms

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
I love that you are able to share your screen during a presentation or service if you are doing it on zoom. Also, you are allowed to join with many other members of your team to have a conservation and meet at one place where ever your are no matter the location. In addition, I love that even though a presentation is going on you are able to speak in chat with the peers in the meetings and even record so you can have notes for later and also create breakout rooms to talk with your team members and colleagues.
What do you dislike about the product?
I currently dislike the connection of zoom sometimes, it will randomly disconnect you from the zoom room and cause you to rejoin again. Also, the recording limit that it gives you and if you go over you have to create a whole new meeting. Lastly, I don’t like when you create and save a setting in zoom it sometimes does not save and you will have to keep in repeating the process.
What problems is the product solving and how is that benefiting you?
The problem that Zoom Workplace is solving for me is having an all in one easy software that I can use to chat, video, record, and have a whiteboard during a meeting and also allows me to keep track of how much meeting was hard and removes the hassle for having different networks for the colleagues to use making it easy to have everything in one place.


    Bijnesh devi .

Easy meetings and reliable communication

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
The best thing I find about Zoom Workplace is that it doesn't take much time to log in and no premium or money is required.
What do you dislike about the product?
The first thing is that there is sometimes a little glitch and the video quality is not that good. But when you use a microphone, your voice will go through correctly and there is no problem with the connection, but still sometimes there is a network issue.
What problems is the product solving and how is that benefiting you?
Zoom Workplace I find good for clear voice and camera quality, which makes attending meetings easy.


    Mohamed A.

Smooth, Effortless Communication Tool

  • March 02, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is easy to use, simple, and smooth. It allows me to join meetings quickly, use features easily without confusion, and enjoy smooth, uninterrupted communication for both work and online learning. The initial setup was very easy, which was a great start to using the platform.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication, time, cost, and effort issues by allowing me to join meetings quickly, use features easily without confusion, and enjoy smooth, uninterrupted communication for both work and online learning.