Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Love Zoom
What do you like best about the product?
Zoom is as easy as clicking links. Most Of my customers have experience using Zoom and that makes it so easy to host classes. I also love the share audio option since I teach aerobics on Zoom and the new caption software is making my work more accessible for folks!
What do you dislike about the product?
I wish there were more options to hide participants on the zoom main screen.
What problems is the product solving and how is that benefiting you?
I'm able to connect with folks worldwide to teach. My work is pretty niche and having access to anyone with an internet connection broadens who can attend my classes!
Zoom does everything I need
What do you like best about the product?
Takes fewer resources than other hungrier apps, and gives me all the features I need in a clean, intuitive interface.
What do you dislike about the product?
Not much to dislike but I wish there was more documentation about their features. They have so many features that are not well known.
What problems is the product solving and how is that benefiting you?
Zoom lets me easily connect with people I want to reach out to. It's easy for both of us to use. Before Zoom, this process was not dependable or easy.
Zoom makes Video Conferencing EASY!
What do you like best about the product?
Ease of sharing licenses, scheduling meetings, and sharing invitations plus simple interface makes Zoom intuitive and easy to use for people of a wide variety of demographics and tech savviness.
What do you dislike about the product?
The 40-minute limit for unlicensed users proves annoying sometimes, but we are usually able to share licenses as needed within our organization.
What problems is the product solving and how is that benefiting you?
Zoom makes meetings with colleagues, board members, and others SUPER easy, and SAVES US ALL TIME by removing the necessity for people to drive to one location, find parking in a busy urban core, and meet in person.
Students love zoom
What do you like best about the product?
Very user-friendly, and the tools are very helpful in meeting with students and easy to share on my desktop.
What do you dislike about the product?
Creating polls could be better and more user-friendly.
What problems is the product solving and how is that benefiting you?
meeting with students in real-time, being able to share documents, share videos and recordings, office hours with students, whiteboard is great, and being able to record.
Smooth online conference experience
What do you like best about the product?
Zoom is intuitive to use even for those technically challenged. The main functions (mic and camera on/off) are easy to access. For those using it for advanced features, like streaming, there are also related functionalities.
What do you dislike about the product?
It would be better if the chat would appear in an overlay transparent window on the side (like in Larksuite Chat), and buttons will be popping up the screen not just in your camera image (like in Teams).
What problems is the product solving and how is that benefiting you?
Showing multiple participants when streaming for Facebook/YouTube. Sharing screens and sounds.
Virtual Experience to connect people and places far away
What do you like best about the product?
I like that I can set up my zoom class to meet my needs. I have a password set up and then I can connect my music and get ready. If I am not ready I can have participants in a waiting room. when I am ready I disable the waiting room and people can join in when they are ready.
What do you dislike about the product?
I wish I could the mic wouldn't get drowned out during my class. For example, I can have my music playing and still be able to speak and be heard.
What problems is the product solving and how is that benefiting you?
Meeting with people that do not live in my city. It has allowed me to reach a wider scope of participants.
Frequent zoom user for business and pleasure!
What do you like best about the product?
Love the ability to do breakout rooms when doing zoom trainings and sharing screens.
What do you dislike about the product?
That I cannot see more than 4 participants when sharing my screen -- would li option to make my view of shared screen smaller, like participants/others watching can do so I can see at least 10 people, for example.
What problems is the product solving and how is that benefiting you?
Avoiding COVID! Allowing remote meetings (my nonprofit used zoom to meet with colleagues on East Coast and Texas prior to the pandemic). Since the pandemic started we have used it for all meetings and many trainings. I also meet with private clients over zoom -- next best thing to in person.
A great choice for coordination and efficient planning
What do you like best about the product?
Zoom Is a very user-friendly application that is easy to use but also packed with features for those who need additional security or audience participation. It has been an invaluable tool since the COVID-19 pandemic and continues to be improved today with its simple design.
What do you dislike about the product?
What I would consider a downside of Zoom is the lack of an option to choose a preset name from a list of you are joining a meeting. For example, your Zoom login may have your name as John Doe, but if you were to join another meeting and needed to go by John Doe (Administrator), there isn't a way to choose that option without manually typing in the new name every time.
What problems is the product solving and how is that benefiting you?
Zoom Is able to make the gathering of information easy for the host. A poll can be conducted without verbal feedback from the participants. This allows participants to be connected to the meeting even if less than ideal conditions are available, such as excessive noise or not having a webcam available.
Zoom works
What do you like best about the product?
I like that I can meet with anyone, even if they don't have a Webcam. I like that I can meet with people virtually without giving out my personal number. Zoom is really convenient.
What do you dislike about the product?
I don't like how unstable the connection can be. I don't like the audio quality when you play music during your call. It's not a good user experience to change the settings to allow music with your call.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with people from all over the world while keeping me safe and healthy at home. Zoom allows me to make more connections.
Using Zoom in Dangerous Haiti to Present Safely
What do you like best about the product?
Our organization is able to connect stimulating speakers from around the world with audiences in Haiti who have little opportunity to hear from others outside their neighborhood, much less their country.
What do you dislike about the product?
Personal contact has its own value but sometimes the risks outweigh the benefit. Such is the case with Haiti currently.
What problems is the product solving and how is that benefiting you?
We're using Zoom to present stimulating Bible seminars to groups in Haiti. Haiti has a Red Level 4 "Do not travel" State Department warning due to violent gang activity and kidnapping in the country. We've Zoomed in a speaker from South Africa and one from Los Angeles in the last couple of months for an audiences of 25 and 100-plus. Q and A sessions also worked perfectly. In one case we tethered our Haiti based computer to a mobile phone to connect to the internet and everything still worked flawlessly. (Pictures available). We benefit by sharing stimulating presentations to an audience that is largely cut off from the rest of the world.
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