Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom has helped us meet more often when distance makes it difficult
What do you like best about the product?
The free version of zoom was always helpful and provided sufficient time for meetings. I had to upgrade to ensure meetings past 60 minutes would not be interrupted. I have no regrets about doing this and continue to find zoom helpful.
What do you dislike about the product?
I have not needed to use whiteboards or meeting rooms, but if I do, I do not look forward to additional fees. Upgraded fees and costs seem more appropriate for larger organizations.
What problems is the product solving and how is that benefiting you?
Many of my team members live a considerable distance from our hub. Offering zoom as a platform to review goals and debrief information has helped us meet more often.
Great tool that has allowed me to meet with most clients virtually saving me hours of drive time.
What do you like best about the product?
I love that I can share documents with my clients.
What do you dislike about the product?
Some concern with security but have not had any issue to date.
What problems is the product solving and how is that benefiting you?
Solving the problem of how to meet with clients who are far away - even in other states. It saves me time which helps me be more productive.
A long and interesting journey of understanding how Zoom Administrations and Functionality
What do you like best about the product?
Administrative tools for improving front-end users' ability to collaborate and work with our patients and clients in a productive and meaningful way. Zoom has helped us improved our efficiency in this regard.
What do you dislike about the product?
Lack of documentation and support on less popular Operating systems, such as Windows Hyper-V support for the Meeting Connector, as well as general support for setting up that system.
What problems is the product solving and how is that benefiting you?
Instant messaging and large meeting collaboration are the primary functions that we utilize from the Zoom platform. There are other applications that we have considered using, but Zoom checks all the boxes for what we need as an organization.
Zoom helped save our business
What do you like best about the product?
Zoom is super user friendly and even our most technologically challenged
clients have been able to use it with ease. We love that the format allows us to screen share too.
clients have been able to use it with ease. We love that the format allows us to screen share too.
What do you dislike about the product?
Sometimes Zoom changed the settings without informing users. This can be very challenging when we go into the program and do not realize it has been updated. It would be great to know in advance.
What problems is the product solving and how is that benefiting you?
We are able to reach so many more clients and offer our classes on a worldwide basis. We are so much more productive and have been able to serve so many more clients. It has also helped us to generate new revenue.
Easy to use video call and easy to share what's on your screen.
What do you like best about the product?
Everyone can easily log in to a ongoing call and participate. It allows to have your video on to see each other. It allows you to cohost attendance of your choosing which is a handy too if you need them to share what they have on their screen. That's really convenient.
What do you dislike about the product?
The monthly cost is a bit high consider the amount of usage. Some month I don't use it at all and to have to the monthly fees of $17, it can adds up to my monthly expenses. Limited storage space on the cloud for my recording even after paying the monthly fees.
What problems is the product solving and how is that benefiting you?
It's allows me to connect with people and most important feature is to be able to share my screen live while I am on the call. It's also allows others to do the same as well which great when we all get together to share ideas.
Best collaborative tool out there
What do you like best about the product?
I like the fact that I can call my contacts
What do you dislike about the product?
I like the fact that I can call my contacts schedule meetings, also the webinars are awesome. I think the best part of it all is that I can talk with people in China from US.
What problems is the product solving and how is that benefiting you?
I like that I have my team in front of me come on in that I can talk with anyone at work and keep a constant connect between offices. Also presentational layer is very useful
Always dependable and help is close by if needed
What do you like best about the product?
I started using Zoom to teach music lessons back in March of 2020. Like so many others, I could no longer do my work in-person and had to find a work-around. Zoom was a lifesaver for me. It allowed me to keep a connection with my students in a time when we all felt so isolated. But it has become so much more. It now offers the flexibility to teach remotely when in-person lessons aren't an option. It gives me choices! The whiteboard tool is essential. It allows me to teach hands on without being there. And the kids find it easy to use too. They can easily pull up musical pieces and make notes on them. Zoom has changed the way I teach music for the better. What started out as a band-aid fix during the epidemic became a useful tool that I now use every day.
What do you dislike about the product?
Sometimes the volume is not consistent. That is problematic for music. Also, going from smart phone to a tablet to an ipad to PC is not as smooth as I'd like it. Tools are in different spots depending on what you're using and it's hard to envision if you're trying to explain to a student where a tool is.
What problems is the product solving and how is that benefiting you?
Spreading the love of music
Zoom is an essential part of my business
What do you like best about the product?
I am an alternative health care provider. During Covid and continuing into the present, Zoom allows me to see my clients. This provides significantly more information than a phone call. It is a good option when in-person is not possible, either because of geography, weather and possible covid exposure.
What do you dislike about the product?
Sometimes that sound quality is not great.
What problems is the product solving and how is that benefiting you?
Zoom is a good option when in-person appointments with clients are not possible, either because of geography, weather, travel or possible covid exposure. It provides flexibility in how I "see" my clients
A complete workable platform , simple user interface for all features, I would highly recommend it.
What do you like best about the product?
The most helpful aspect of Zoom is its ease of use. Interface is simple!
What do you dislike about the product?
I can't quite think of anything I dislike...it's been simple since I started using it.
What problems is the product solving and how is that benefiting you?
Zoom solves the ability to interface with employees not present and more so, it has opened avenues for online revenue for existing and new clients.
The reason I’m making money
What do you like best about the product?
Great for rural businesses that need client face time but that aren't located where there clients are located.
What do you dislike about the product?
Sometimes challenging working with users on an iPad. I'm an educator, so a lot of times, students will share their screens with me and I'll annotate to help them track their logic or see where they made an error. Can't do that when the kid is on an iPad.
What problems is the product solving and how is that benefiting you?
Like I said, my business is rural, and my clientele is at least 40 minutes away. This makes it possible for me to retain my clients and live where I want to. No commute also means I can line clients up back-to-back and not have to get from one to the other. It optimizes my schedule -- when I'm working, I'm working hard and efficiently, and when I'm done working, I'm DONE.
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