Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Seamless user experience and simplicity
What do you like best about the product?
Love the extremely subtle branding. It's so subtle and really, makes the experience so easy. It feels like second nature.
We also love the speed of the interface!
We also love the speed of the interface!
What do you dislike about the product?
Still separated management options, across web and app. Needs more development to make singular usage. Also, think you should push the social aspect (or chat) so that attendees are more likely to use it, instead of being apprehensive to interact with others.
What problems is the product solving and how is that benefiting you?
Being able to accommodate the majority of my client's needs having a zoom account specifically, has really helped us.
Other than having the same preferred video conferencing software, it's also comforting to know I can create/start a meeting in seconds, and with confidence.
Other than having the same preferred video conferencing software, it's also comforting to know I can create/start a meeting in seconds, and with confidence.
Reliable and continuously being improved
What do you like best about the product?
Zoom is reliable and continuously improved. I also like that I can use two cameras at the same time. It is relatively easy to send people an invitation that they can automatically add to their calendars. It is also easy to update a scheduled meeting if there is a need for a change. Because I use videos in my online lectures, video and audio must be transmitted correctly, which Zoom does well. I also like that third party apps are integrated.
What do you dislike about the product?
I think the preferences menu can be made more user-friendly. The Zoom whiteboard is rather rudimentary and can be vastly improved. For example, it should not be necessary to have to send each participant a link. I should be able to define a whiteboard that offers immediate access.
What problems is the product solving and how is that benefiting you?
To work with clients in my somatic coaching work, I need to be able to see them with great clarity. I can use two screens and two cameras for maximum flexibility for my online leadership workshops.
Always dependable and very user-friendly
What do you like best about the product?
I greatly appreciate how easy it is to create links quickly and email/text them to many people.
What do you dislike about the product?
The only thing that I would like to improve is for music that I play during a Zoom call would be heard at the same decibel that I hear it.
What problems is the product solving and how is that benefiting you?
Zoom has, indeed, supported the expansion of my coaching/hypnotherapy !
Zoom is THE Best Platform for Teaching and Sharing
What do you like best about the product?
East of use and recording options, the ability to quickly share classroom recordings with students. I love the screen-sharing options and break-out rooms.
What do you dislike about the product?
Lack of space upgrade for recordings, I think it would benefit zoom and users with an option to upgrade storage capacity at any level.
What problems is the product solving and how is that benefiting you?
I teach in a Spiritual NPO, Zoom allows me to connect to all my paritioners, students, teachers, and fellow ministers to create unique learning environments
The leader when it comes to video conferencing
What do you like best about the product?
Two things come to mind: performance and useability. Zoom's video performance is by far one of the best on the market, even over mediocre internet connections. It just works well and this is the core value for any video conferencing software. Secondly, the UX is fantastic and has redefined what enterprise software should be. It's remarkably simple to join meetings via a single URL. One of the key decision choices was to remove the browser extension and release clients that are very fast to launch. Purchasing zoom is very easy, you can do so on a monthly or yearly basis. Licenses can be applied and removed from various users so there is some flexibility. I like the reporting that shows the frequency of Zoom meetings which allows you to plan accordingly.
What do you dislike about the product?
Zoom has gradually been constraining their free version over time as they've become a public company with the need to grow revenues. This is somewhat understandable; at least you can still get 40 minutes of conference time using the free version. It would be nice to get more default backgrounds. Currently Zoom only offers a few although you can add your own.
What problems is the product solving and how is that benefiting you?
Zoom provides excellent video conferencing services which enables us to work effectively. This is critical as a remote and distributed team. It also saves time when dealing with other companies and partners as most people already are familiar with using zoom.
Zoom easily connects me to everyone both personally and professionally!
What do you like best about the product?
What I like best is Zoom being user-friendly. Other platforms have too many steps and can get a little frustrating to use.
What do you dislike about the product?
I wish Zoom would work with Instagram to be able to stream live like you can with Facebook and YouTube. It would make branding and connectivity that much better.
What problems is the product solving and how is that benefiting you?
Zoom solves the issue of taking the guesswork out of using a virtual meeting platform. It also continues to safeguard private zooms which is appreciated by nonprofits who may support culturally sensitive missions.
A versatile platform for meeting needs
What do you like best about the product?
I like that the features allow me to do what I need to do for my meetings. I love the breakout feature and the ability to customize settings for each meeting that I am in.
What do you dislike about the product?
I don't like that Zoom is trying to track its participants. For this reason, we aren't allowed to use Zoom at work, so we have to use different platforms or meet in person.
What problems is the product solving and how is that benefiting you?
It allows me to meet with my staff at different locations without having to travel from site to site. It also allows for more flexibility in meetings with people on the spot. Before hand, we would have to arrange for meetings or settle for a phone call which doesn't always get the point across.
It’s quick and reliable
What do you like best about the product?
Convince and clear picture and audio. I can meet with friends and coliges any time of day or night. I can record in computer or cloud
What do you dislike about the product?
Not enough memory on cloud I have to save big videos on my computer and it takes up a lot of space and it makes my computer go slow
What problems is the product solving and how is that benefiting you?
My clients are in different parts of the states and in different time zones. I can upload the vid to YouTube and invite friends
Use for meetings and livestream
What do you like best about the product?
It is easy to use - if you provide the links then even people with minimal technical skills can participate. It has good stability. I've used several other hosting programs that are very inconsistent and don't have the same features.
What do you dislike about the product?
The sound is a little wonky on Livestream when using instruments (piano, keyboard, organ). Human voice works just fine, it's the instruments (and I guess the singing that cause issues with the sound). I know there is the option to use original sound but I don't know which works better.
What problems is the product solving and how is that benefiting you?
It is helpful for having a secure/safe environment to logon - people can share in the chat and it is not public. It's a great way to host meetings without being physically together and keep people connected.
Zoom into Better Coaching/Consulting Options
What do you like best about the product?
When meeting new clients, it's almost as good as being in person. Infallible thus far - sound and video quality are consistent!
What do you dislike about the product?
When inviting someone to a meeting, the invites are unattractive and long. Would love to personalize this.
What problems is the product solving and how is that benefiting you?
I can coach my clients via Zoom with an easy invite, set-up of session regardless of where they are. And the learning curve thus fr hasn't been steep.
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