Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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One Stop Shop
What do you like best about the product?
Zoom has been an incredible all around tool for communication both before the pandemic, during, and after. It has been an invaluable tool to connect with distant colleagues. There is no other tool that can compete.
What do you dislike about the product?
Zoom is a high quality tool, I can think of no dealbreakers on this software.
What problems is the product solving and how is that benefiting you?
We use zoom to connect teams in different physical locations. It allows all teams to feel connected and work. It's ideal for those times when an email just won't cut it.
Zoom is AMAZING! For appointments and consultations, it has totally made things simpler!
What do you like best about the product?
Zoom allows me to save time from traveling while still having an interactive experience with my clients.
What do you dislike about the product?
There is nothing I dislike about Zoom. It's fantastic!
What problems is the product solving and how is that benefiting you?
Zoom allows me to save time from traveling while still having an interactive experience with my clients. Gas is expensive!!
Great and reliable, easy to use
What do you like best about the product?
Zoom is very intuitive, and easy to use. I consider myself a beginner - to -intermediate user in terms of software and new communication platforms, and I'm very resistant to change. It was easy to move a lot of my comms to Zoom, and I've also used it for other items like recording, producing podcasts, and job interviews. Everyone also knows how to use it; so I don't encounter a lot of problems when sharing links or inviting people for a call.
What do you dislike about the product?
Sometimes Zoom glitches and it would cause problems with important calls. I had two calls last week alone, that had glitches and we had to reschedule. The integration with Google calendar works great, but not all the time.
What problems is the product solving and how is that benefiting you?
It's a really easy to use communication/ calling platform and it integrates well with the calendar most of the time. It's not hard to learn even if you're a newbie, so that contributes to productivity even for new hires. It's been really useful during the pandemic, too, when a lot of people moved to work remotely.
Online Teaching and Tutoring
What do you like best about the product?
There are so many tools available with Zoom that are not available with other online platforms. Screen share and annotations are the tools I use most frequently.
What do you dislike about the product?
I don't know if this is an option with Zoom, but I have wished to be able to share both my screen and the Zoom whiteboard at the same time. However, I acknowledge that a split screen share option might be available, but I just haven't figured it out.
What problems is the product solving and how is that benefiting you?
Because of Zoom, I am able to teach students across the world. This has made my business international and accessible to any student with access to the internet.
Will Zoom forever
What do you like best about the product?
1. Always updating the software
2. Breakout rooms
3. Whiteboard
4. Annotations
5. Password or waiting room security
6. Training always available
7. Affordable pricing plans
2. Breakout rooms
3. Whiteboard
4. Annotations
5. Password or waiting room security
6. Training always available
7. Affordable pricing plans
What do you dislike about the product?
Sometimes we can get Zoom bombed by outsiders, but that has decreased recently.
What problems is the product solving and how is that benefiting you?
1. My organization meets on line because we are all over the country. Everyone knows how to use Zoom now and it is easy to get everyone together once a month. Chat rooms are great, breakout rooms are wonderful, etc.
2. I also use it for virtual learning because the student lives out of state. Zoom is great to use because the connectivity is fabulous.
3. We use it for religious services so people don't have to be in person.
2. I also use it for virtual learning because the student lives out of state. Zoom is great to use because the connectivity is fabulous.
3. We use it for religious services so people don't have to be in person.
Easy and essential video conferencing
What do you like best about the product?
Easy and reliable web and app based video conferencing across multiple platforms. Everybody we work with now knows how to use it. I like that it has a desktop and also a phone based interface.
What do you dislike about the product?
The interface for setting up immediate, urgent videocalls, that were not scheduled in advance, should be easier and intuitive. When we have very urgent matters that require immediate attention we tend to use video calls on WhatsApp or Facetime, because they are so easy to initiate.
What problems is the product solving and how is that benefiting you?
We are working with very tight product development timelines and the video calls allow us to troubleshoot challenges during the prototype development cycle quickly.
Reliable and affordable - so easy to share screens and/or music, chat & coordinate w virtual teams
What do you like best about the product?
Zoom is so user-friendly-- it's easy to use and figure out functionality - yay breakout rooms!
I enjoy the option to appoint co-hosts (vs letting all participants share screen -- avoids interruptions), the easy share screen which has options for a single window, or the whole laptop screen, etc, etc, and sharing the audio.
Recording meetings is easy -- whether to zoom central or to your computer. Although I've found that the quality is better when I record to my laptop (not sure if that is a function of the zoom cnxn, or our internet)
If you have team members in areas with poor internet service, they (& maybe you) will likely need to turn off video.
Saving the chat is nice and easy, so you can capture all those great suggestions and witty comments (including your own direct messages)
A very affordable option, as well! And I use it for my business meetings, as well as brainstorming or musical or social events.
The video filters and backgrounds are a fun touch, as well!
I enjoy the option to appoint co-hosts (vs letting all participants share screen -- avoids interruptions), the easy share screen which has options for a single window, or the whole laptop screen, etc, etc, and sharing the audio.
Recording meetings is easy -- whether to zoom central or to your computer. Although I've found that the quality is better when I record to my laptop (not sure if that is a function of the zoom cnxn, or our internet)
If you have team members in areas with poor internet service, they (& maybe you) will likely need to turn off video.
Saving the chat is nice and easy, so you can capture all those great suggestions and witty comments (including your own direct messages)
A very affordable option, as well! And I use it for my business meetings, as well as brainstorming or musical or social events.
The video filters and backgrounds are a fun touch, as well!
What do you dislike about the product?
If you have team members in areas with poor internet service, you will likely need to turn off video. But that's going to be the case with any platform, and is a function of the person's internet service, not zoom.
It's not that I dislike it, but it would be nice to have zoom have more robust polling options, including for example the ability to handle more complex Qs , and to generate word clouds or additional data displays (than bar graphs or % breakdown).
It's not that I dislike it, but it would be nice to have zoom have more robust polling options, including for example the ability to handle more complex Qs , and to generate word clouds or additional data displays (than bar graphs or % breakdown).
What problems is the product solving and how is that benefiting you?
I have 90% of my client and colleague meetings on it, as well as some weekend family/social catch-up. And I love being able to collaborate and connect across geographies, and without a commute!
Video calls and meetings made easy
What do you like best about the product?
With a simple click on a link you enter the meeting room, sometimes straight in or just a short wait in the waiting room. No matter where you are, you feel like part of the meeting due to the videos not having any lag.
What do you dislike about the product?
I don't think this is a dislike on Zoom, but rather video conferences in general. Talking over the top of each other is much more common compared to an in person meeting.
What problems is the product solving and how is that benefiting you?
We started using Zoom even before the pandamic. We have zoom rooms in our office and it makes meetings a breeze - invite the room to your meeting, walk in, press the button on the iPad to start the meeting - done.
With lockdowns Zoom gave us an easy option to come together, to onboard new hires and to keep efficiencies up.
With lockdowns Zoom gave us an easy option to come together, to onboard new hires and to keep efficiencies up.
Zoom is Incredible
What do you like best about the product?
In today's world, video conferencing is essential. Zoom's streamlined process will always be my go-to. I rarely have any issues with Zoom, and when I do, customer support is always on top of it.
What do you dislike about the product?
At this time, I cannot find anything I do not like about Zoom. The service is phenomenal, and customer support is always helpful. I will always use Zoom for my video conference meetings.
What problems is the product solving and how is that benefiting you?
The only problem that we are facing in a COVID world is that meetings that used to be in-person are now being done via video conference. Zoom helps people who work in different office, states, and even countries communicate and stay in contact.
Easy to use
What do you like best about the product?
The ability to share the zoom link with those who may not be computer savvy and their ability to join the meeting with ease utilizing the link
What do you dislike about the product?
Echo is bothersome. The length of time that the recordings are stored in the cloud.
What problems is the product solving and how is that benefiting you?
I am not aware of any
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