Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Empowering Connections and Learning Anywhere
What do you like best about the product?
Zoom platform provides opportunity to connect group of people to discuss matters that regional difficulties. it is also helpful to learn different courses though physically cannot attempts. further it can connect people in difficult situations like in disaster or adverse weather where people cannot physically meet.
What do you dislike about the product?
the major drawback of working with Zoom platform is that it is need to have a stable internet connection to reach and difficult in some weather condition.
What problems is the product solving and how is that benefiting you?
the day to day operational issues and marketing can be done with the assistance of Zoom plat form and future decisions can also be taken
All-in-One Communication Hub with Customization Needs
What do you like best about the product?
The features that I love most about Zoom Workplace include having everything in one place, such as meetings, chat, and calls, which can be easily accessed with just a single click. I also appreciate the stable video and audio conferencing when connected to a steady internet connection.
What do you dislike about the product?
I think Zoom Workplace is best, but there are too many features inside this platform, and new users may find it difficult to access the platform. The initial setup is a little bit difficult, but it became easier with practice and use.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of coordinating across different locations. It fosters teamwork from anywhere, ensures no one misses key discussions with timely alerts, and helps managers track tasks and progress easily.
Effortless Collaboration and Outstanding Video Quality
What do you like best about the product?
What I like most about Zoom Workplace is how it combines various work tools in a way that doesn’t feel overwhelming. I especially value the reliable video meetings—Zoom’s call quality and stability remain excellent, even with larger groups or less stable internet connections. It’s also very user-friendly; new users typically require little to no training, and joining a meeting or sharing a screen is simple and intuitive.
What do you dislike about the product?
There are a few aspects of Zoom Workplace that I find frustrating. First, the increasing number of features—such as docs, whiteboard, tasks, and AI tools—makes the interface feel cluttered and more difficult to navigate compared to the classic version of Zoom. Additionally, the chat experience is inconsistent; Zoom Chat lacks the polish and intuitive design of dedicated messaging platforms like Slack or Teams, particularly when it comes to managing ongoing conversations.
What problems is the product solving and how is that benefiting you?
Zoom Workplace primarily addresses the issue of fragmented communication and collaboration, which leads to several notable benefits. One major problem it tackles is the use of too many disconnected tools, as meetings, chats, calls, and collaborative work are often spread across different applications. It also helps overcome the challenges of remote and hybrid work by providing teams with dependable ways to meet, share context, and collaborate regardless of their location. Additionally, it improves the efficiency of meetings, which can otherwise be difficult to follow, poorly documented, or hard to act upon.
For me, this means I can transition smoothly from chat to meeting to screen sharing without needing to switch between platforms. Meetings have become more productive due to features such as screen sharing, breakout rooms, live captions, and meeting summaries. Collaboration also feels more inclusive, as people can join from virtually anywhere, on almost any device, with very little setup required.
For me, this means I can transition smoothly from chat to meeting to screen sharing without needing to switch between platforms. Meetings have become more productive due to features such as screen sharing, breakout rooms, live captions, and meeting summaries. Collaboration also feels more inclusive, as people can join from virtually anywhere, on almost any device, with very little setup required.
Effortless Collaboration, but Connectivity Demanding
What do you like best about the product?
I like Zoom Workplace because it's easy to navigate and very straightforward. I appreciate that it provides a clear resolution, which I think is better than other video conference apps or websites. It's valuable for my work as it allows me to communicate with my colleagues and clients in real time, which is essential for getting work done. The initial setup was very easy, just requiring a simple log-in or creating an account.
What do you dislike about the product?
I think it eats up a lot of the internet connection or it is sensitive when it comes to the connection since it is easy to get a lower resolution with an internet connection that is not that slow.
What problems is the product solving and how is that benefiting you?
Zoom Workplace resolves our work-from-home struggles by providing a reliable communication platform, essential for real-time discussions with colleagues or clients despite being in different locations.
A Must-Have for Creative Agencies
What do you like best about the product?
I've been using Zoom Workplace for about a year now, and it's become our secret weapon for everything from client pitches to pumping out ads. The video conferencing is rock-solid and the gallery view with 49 participants is a lifesaver for feedback sessions. The AI companion is fantastic for advertising pros as it auto-generates call summaries and key action items like budget approvals, saving us hours on recaps. Zoom Workplace integrates seamlessly with Canva, allowing for collaborative whiteboarding and screen sharing, which clients really enjoy. The event features are also great, helping us host webinars and capturing polls and Q&A automatically, which converted into 30 solid leads for our services. Team collaboration is a win with Zoom Team Chat replacing Slack, while file sharing is effortless, and AI suggests times for meetings, coordinating with remote freelancers efficiently. The security features, like end-to-end encryption, give me peace of mind. Overall, it has boosted our ad output by 25%, making pitches faster and smoother. Highly recommend giving it a trial.
What do you dislike about the product?
The pricing stings a bit; the Business plan at $15/user/month adds up when you're scaling. Free tier is too limited for serious ad work—no cloud recording or big meetings. Early on, I hit bandwidth hiccups during peak hours with 1080p video—dialed it back to 720p, problem solved, but it's annoying if you're demoing high-res ad mockups. Customer support is hit-or-miss; chat is quick, but phone wait times can drag. And while AI summaries are gold, they occasionally miss sarcasm in creative feedback—like when our designer joked about a 'killer' logo that wasn't literal.
What problems is the product solving and how is that benefiting you?
Zoom Workplace centralizes our communication, replacing Slack and Google Meet. Its AI Companion auto-generates action item summaries, saving us time. Collaborative tools like whiteboarding simplify ad content creation. It also helps in hosting webinars that directly generate leads, boosting our ad output by 25%.
Secure and Seamless Online Meetings with Zoom Workplace
What do you like best about the product?
It made online meetings outside the organisation more secured.
What do you dislike about the product?
Little more difficult to set up than Google meet
What problems is the product solving and how is that benefiting you?
It solved the issue of security while we set up online meetings with clinets.
Effortless Collaboration for All Users
What do you like best about the product?
I like that it's easy for both users. Many times clients will have some trouble, but with zoom workplace that's never an issue.
What do you dislike about the product?
How I use zoom workplace is fine for me. There currently are no downsides using it.
What problems is the product solving and how is that benefiting you?
There are many of our clients that do not need to come into the office, and zoom workplace allows them to connect with us without leaving where they are. Also, when talking to someone not in the office and needing them to see my screen- it's so easy using zoom workplace.
Reliable and easy for communication
What do you like best about the product?
Easy connecting with the team anywhere..
What do you dislike about the product?
Sometimes the call quality drops with many participations.
What problems is the product solving and how is that benefiting you?
problem of remote communication
Effortless Setup and Integration, Exceptionally User-Friendly
What do you like best about the product?
ease of use and ease of implementation and ease of integration
What do you dislike about the product?
AI functionality could use a better interface
What problems is the product solving and how is that benefiting you?
combines all our workplace needs in one location so we don't have top go back and forth constantly- saves money as well
Easy and Versatile Tool That Delivers
What do you like best about the product?
I like how easy and versatile it is to use
What do you dislike about the product?
Not enough background options to use form
What problems is the product solving and how is that benefiting you?
This is a great tool that is accessible to everyone and enables you to accomplish several tasks simultaneously.
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