Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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I use Zoom every day to run my business
What do you like best about the product?
The site and app are very convenient and user-friendly. I can easily share my screen with clients along with the chat feature to make meetings streamlined and efficient.
What do you dislike about the product?
I wish there were better filter options and file sharing. I also would like better video clarity/optimization options.
What problems is the product solving and how is that benefiting you?
I work remotely with businesses all over the US and being able to have real facetime with these clients helps build trust and communication.
Easy to use for everyone
What do you like best about the product?
the simplicity of setting up a meeting for myself & others & sending the invite to those people
What do you dislike about the product?
The delay around people speaking, or the cutting off of someone, when another person starts speaking
What problems is the product solving and how is that benefiting you?
creating that "face to face" experience that you do not get over the phone, and creating that perception you are there with a client
Easy to use and platform friendly.
What do you like best about the product?
Anyone can use it no matter what platform they are on.
What do you dislike about the product?
I share screen with audio in almost every meeting. I often forget to check the tiny box at the bottom left, then have to unshare, go back and share again. I would like there to be a setting to "always share sound when sharing screen."
What problems is the product solving and how is that benefiting you?
I have been teaching classes and lessons without having people come here in person. I reach a wider audience.
Easy to use, no installation required.
What do you like best about the product?
The quality of video chat. I like the touch-up function Zoom provides. Also it is easy to create a break room for group discussion.
What do you dislike about the product?
1. The pricing for individual users. 2. Whenever I sent people a meeting link, I have to copy/paste it from "Copy Invitation." Wonder if you could have a personalized link that customers can tailor it to their own version.
What problems is the product solving and how is that benefiting you?
I teach courses online and in-person. I also conduct research with collaborators all over the country. Zoom is very helpful in making us connected and doesn't require a lot of learning in using the app. A simple click on the link allows others to join the meeting without downloading any software or re-configuring your computer.
The best way to connect with clients from all over the States and the world at one time
What do you like best about the product?
Almost like in-person interaction, visual feedback is so much better than just spoken or emailed words. People are now very familiar with using Zoom and feel more comfortable in the Zoom environment.
What do you dislike about the product?
It requires a relatively strong internet connection. Participants will often freeze or disappear. It would be great if less bandwidth were required to run it.
What problems is the product solving and how is that benefiting you?
This allows for immediate interaction with people from around the world and US clients in a face-to-face environment. Meeting in person would be almost impossible and extremely expensive.
Great product for the new workplace
What do you like best about the product?
The ability to join a conference call from anywhere. I especially like the ability to reach out to others on calls privately to connect through chat. I find breakout rooms a great place to get to know partners during larger calls
What do you dislike about the product?
Accidentally leaving your mic on. This is user error. But SO many people do it.
What problems is the product solving and how is that benefiting you?
I believe Zoom calls heighten productivity and keep people focused. It has allowed our staff to work remotely and still be connected to partners and other staff. I also see the community we serve benefitting from large zoom calls. Many of our constituents are small business owners who cannot attend community meetings. Zoom allows for greater participation.
Easy, effective and reliable.
What do you like best about the product?
Zoom has always made its platform easy to figure out and use. Even with updates, navigating anything new doesn't take a lot of time and has always been seamless. My team and I also appreciate the reliability of the program. We had started using Zoom for meetings well before the pandemic and as everyone started meeting online I was concerned that the program would not be able to handle the impact. I was wrong. Yes, Zoom had to make some rapid updates, but the impact to me as a daily user was minimal and for that, I was very thankful. I also watch my husband having to use alternate software for his work and the quality is never the same as my own experience.
What do you dislike about the product?
The only detail that I wish was easier (or maybe I just don't know how yet) would be to allow the user to connect an already existing recurring zoom meeting to an already existing calendar event. I can go in, edit the meeting and link the two that way, but somehow it feels clunky or less streamlined than many other features.
What problems is the product solving and how is that benefiting you?
I work with clients and colleagues all over the world. Zoom has made connecting with others easier than picking up the phone. As a small business owner, I also am the one to navigate all of the technology systems that my company uses, and as a non-tech savvy individual, I appreciate how well Zoom integrates with all parts of my company.
A fantastic program to connect, teach, share, and learn.
What do you like best about the product?
I like having control over microphone and video, and all the many features (hard to choose as they work in tandem!)
What do you dislike about the product?
I really can't think of anything I dislike personally. Some people I work with have complained that even though they change the settings, they still show up with their camera "off" when they first join the meeting.
What problems is the product solving and how is that benefiting you?
I am able to work remotely while living in the country. Because of how convenient Zoom is, I have moved my practice (psychotherapy) entirely online permanently.
Zoom allows meetings to happen from virtually anyway, allowing us to all be more productive.
What do you like best about the product?
Being able to meet with anyone, anywhere. I have been able to meet with individuals and groups from all over the US now.
What do you dislike about the product?
Sometimes the audio lags and that gets very frustrating.
What problems is the product solving and how is that benefiting you?
So many meetings that required travel and now happening at home or in my office. The savings in both time and financially is amazing.
Zoom for Virtual Music Therapy
What do you like best about the product?
I like that Zoom allows me to see my clients across state lines with little to no technical difficulties, is HIPAA compliant, and makes therapy accessible. The sound quality and screen sharing are optimal through Zoom as well and has the most features for audio out of any video conference app.
What do you dislike about the product?
At times connectivity is a major issue for clients using phones or tablets.
What problems is the product solving and how is that benefiting you?
Zoom helps me solve accessibility issues and makes rescheduling easy if a client is not able to make an in-person session.
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