Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Pretty good choice
What do you like best about the product?
Zoom is way better than Teams or any other video software. It's easy to use, it has great video features, It also is pretty intuitive to navigate. The interface is also pleasant to look at.
What do you dislike about the product?
It's extra steps to invite people to zoom calls and sometimes you can end up in the wrong room. It's not easy to correct that once it happens. Also there are some issues linking people in via iMesage
What problems is the product solving and how is that benefiting you?
Zoom makes it easy for our team to meet clients face to face without having to travel. It is saving us $10,000 a month in travel costs. It is also helping us stay healthy
So Common, It's Easy for Tech-Challenged Clients.
What do you like best about the product?
Working with small business clients necessitates the use of virtual software like Zoom - unlike Zoom competitors, Zoom's market saturation has allowed us to easily schedule meetings with clients without having to take them through a repeated tutorial on how to use the software. It's, in turn, allowed us to reschedule a lot of in-person meetings to be virtual meetings saving the team a ton of time (and headache) when it comes to commuting. 90% of our meetings should be emails, but in the event the client insists on a face-to-face, Zoom has become a desired alternative for us.
What do you dislike about the product?
When something doesn't work right, it works terribly wrong - I've seen issues with mostly audio, but if a client is unable to establish a connection - it's very hard to assist them. Not entirely sure of the workaround - perhaps some prompts during setup (or if someone has initially configured the system incorrectly) to guide users to effective meeting tools like visual and audio.
What problems is the product solving and how is that benefiting you?
Zoom is majorly assisting us with time optimization by allowing us to meet virtually with clients who, prior, had become (regrettably) accustomed to forcing us into in-person meetings even when an in-person meeting wouldn't have resulted in any additional accomplishments. I love offering Zoom as an option for clients. Not sure they're equally as happy, but my fuel consumption definitely is.
Zoom is a connection we trust!
What do you like best about the product?
easy to use, accessible for clients, trusted
What do you dislike about the product?
some clients do not have computer access
What problems is the product solving and how is that benefiting you?
During the pandemic, we were able to maintain services to our families across a multi-county area. We were able to "put eyes on" parents and the children in their homes, assuring them that we were still available to assess and respond to their needs.
My Zoom Experience
What do you like best about the product?
I like that Zoom is user-friendly for non-techies like myself, and has the ability to record the meetings.
What do you dislike about the product?
In the early days of the pandemic, I was a rookie user and did not understand the difference btwn being made a co-host vs. joining another person's Zoom account. I accidentally accepted such an invitation and NEVER heard back from customer support regarding my mistake. Because we're a job club, we had to create a separate account to ensure we weren't swallowed up by the other account. Fortunately, Zoom was so inundated (inept?) at that time, our account wasn't swallowed up after all. The panic, however, was real since we meet weekly over Zoom.
What problems is the product solving and how is that benefiting you?
Zoom became an overnight lifesaver for our small job club in Austin, TX. We went from meeting weekly in person to meeting over Zoom almost overnight March 2020. Because of Zoom, we have been able to book speakers from other areas of the country and the globe.
Good quality of voice and videos. easy to use, with international access numbers
What do you like best about the product?
Good quality of voice and videos. easy to use, with international access numbers
What do you dislike about the product?
The Zoom APP on PC takes up a lot of resources, cannot use other applications while in a Zoom meeting, especially while sharing a screen.
What problems is the product solving and how is that benefiting you?
The most unique feature Zoom is solving, comparing to other teleconferencing solutions, is that Zoom can make international conferences with a good voice and video quality
Zoom has been a real asset to my business.
What do you like best about the product?
Green screen functions are ideal for academic settings. Being able to use an avatar for shy students is perfect to have an engaging environment for online young students.
What do you dislike about the product?
Zoom has nonexistent customer service for support. There is good resources to solve troubleshoot, but if you ever need to speak to a representative, it is impossible.
What problems is the product solving and how is that benefiting you?
Zoom has nonexistent customer service for support. There is good resources to solve troubleshoot, but if you ever need to speak to a representative, it is impossible.
User friendly software for virtual meetings and fundraisers
What do you like best about the product?
I was nervous when my company first started using Zoom. It is now the norm for our virtual meetings! It is so easy to use, the screen sharing is easy to learn for sharing documents and videos.
We even used Zoom rooms for a trivia event without any issues. It is very user friendly, and you can highlight/spotlight speakers if you want someone to stand out.
We even used Zoom rooms for a trivia event without any issues. It is very user friendly, and you can highlight/spotlight speakers if you want someone to stand out.
What do you dislike about the product?
I don't like using Zoom if some of the meeting is live and some members are virtual. There is a lag time and if there is background noise it can cause problems. This is not necessarily a Zoom issue but the lag time and connectivity issues can cause problems.
What problems is the product solving and how is that benefiting you?
Zoom has been a life saver during the pandemic. It was easy to have committee and staff meetings while still keeping people distant. We did a virtual trivia night fundraiser and were able to have people from 13 different states on Zoom at the same time. These people would not have attended an in person event.
We even did a virtual yoga class and virtual concert fundraisers on Zoom.
Even in difficult fundraisng times, where donors weren't always willing to join for in person meetings, they are most of the time wiling to jump on a zoom call. It has saved us travel time and we still raised money during the pandemic!
We even did a virtual yoga class and virtual concert fundraisers on Zoom.
Even in difficult fundraisng times, where donors weren't always willing to join for in person meetings, they are most of the time wiling to jump on a zoom call. It has saved us travel time and we still raised money during the pandemic!
Zoom was much needed during the pandemic when we all sheltered in place and needed to work remotely.
What do you like best about the product?
Zoom served its purpose during the pandemic and we've continued to use its services working remotely and engaging in meetings. In comparison to others, such as chat, zoom works well.
What do you dislike about the product?
When you're on zoom and due to the security measures people need to be accepted into zoom...we'll, it's difficult to know when someone is in the waiting room. There has to be a ring or some type of sound.
Sometimes as the host, I can't just go to my calendar meeting and open up the meeting. I need to log-in and open it from my account under meetings.
Sometimes as the host, I can't just go to my calendar meeting and open up the meeting. I need to log-in and open it from my account under meetings.
What problems is the product solving and how is that benefiting you?
Zoom is solving the issue of having people work from home or from where ever they call home. The security measures have ensured that only the people invited to a zoom meeting get in.
Easy user platform
What do you like best about the product?
The Zoom integrations with other platforms makes scheduling calls and meetings much easier. The part I like best is that attendees don't have to download the program in order to have a call.
What do you dislike about the product?
Some of the admin features are difficult to figure out, but there are plenty of training videos on the Zoom website to answer your questions and get you the solution you need.
What problems is the product solving and how is that benefiting you?
I'm not sure of any problems that Zoom has currently. I know in the beginning there were connectivity issues, but now I have no issues with the program and the platform.
Zoom Video Conferencing
What do you like best about the product?
Zoom has been very helpful in screen sharing with multiple people.
What do you dislike about the product?
After screen sharing from a computer, the meeting controls are on a separate tab that I can't get to, so it's hard to stop screen sharing mode.
What problems is the product solving and how is that benefiting you?
Zoom has the ability to connect remote and in person team members together in the same meeting.
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