Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
AI Companion Features Supercharge Productivity
What do you like best about the product?
I really value the AI Companion features. The automatic generation of meeting summaries, identification of action items, and drafting of chat responses provide a significant boost to my productivity. With these tools, I can stay fully engaged in the conversation without worrying about taking detailed notes.
What do you dislike about the product?
For me, the main issue lies in the complicated pricing structure and the emphasis on adopting an all-in-one platform. Although the bundled offering is robust, expenses can rise rapidly when you need to include essential features such as additional cloud storage or advanced add-ons. If your needs are limited to just a few core components, the platform can feel expensive and somewhat over-engineered.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the issue of app fatigue and disjointed communication by bringing together meetings, chat, phone, and documents in one place. Thanks to this centralization, I no longer have to juggle multiple programs just to manage a project. The unified platform, along with the support of AI Companion, genuinely saves me both time and mental effort.
AI-Powered Collaboration with Room for Improvement
What do you like best about the product?
I like using Zoom Workplace as an all-in-one, AI-powered collaboration platform that helps my team communicate, stay engaged, and work more productively. The automatic meeting summaries, chat thread recaps, and real-time assistance during calls make Zoom Workplace feel more like a true productivity partner rather than just another meeting tool.
What do you dislike about the product?
There are a few points where Zoom Workplace needs to improve: complexity for new users, AI limitations, integration gaps, performance issues in large organizations, and hybrid work coordination is still tricky.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to solve fragmented communication, meeting fatigue, inefficient workflows, and hybrid work issues with its all-in-one AI-powered platform.
Reliable, All-in-One Collaboration Platform for Modern Teams
What do you like best about the product?
Zoom Workplace addresses the challenge of maintaining team connectivity and productivity in both remote and hybrid work settings. By bringing together communication, meetings, and collaboration tools within a single platform, it minimizes the hassle of switching between various applications. As a result, our team has experienced better alignment, faster decision-making, and more efficient collaboration, regardless of location or time zone.
What do you dislike about the product?
I honestly can't find any faults with Zoom.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the challenge of maintaining team connectivity and productivity in both remote and hybrid work settings. By bringing together communication, meetings, and collaboration tools within a single platform, it minimizes the hassle of switching between various applications. As a result, our team has experienced better alignment, faster decision-making, and more efficient collaboration, regardless of location or time zone.
Zoom workplace keeps our Remote First Team together.
What do you like best about the product?
Zoom's new AI note taking features are a game changer! I also appreciate some of the new features for large group interaction. It's a clean interface that makes it easy to use and be interactive.
What do you dislike about the product?
There is not much I can say negatively about Zoom workplace. Perhaps there could be some automation with breakout rooms?
What problems is the product solving and how is that benefiting you?
I use Zoom to get my remote team together in an interactive and impactful way. I also use it as an administrative tool; helping me record trainings.
Zoom Workplace is a great tool for every day use
What do you like best about the product?
I’d like the tools they have for each meeting. It helps me to annotate Better What I have to do.
What do you dislike about the product?
In my opinion, the monthly fees are just too high for my budget.
What problems is the product solving and how is that benefiting you?
So workspace allows me to have all the tools in one place where I can annotate my future meetings, have read notes of my meetings and schedule new meetings
Streamlined Connectivity and Effortless Setup
What do you like best about the product?
I love that Zoom Workplace is a platform that everybody seems to have, making it easier for people to connect without needing to download new software. It's a comfortable platform for all my connections. I find it very valuable that everyone has the same platform, so we're always on time and making the most out of our meetings. We get consistent, streamlined connectivity in the workplace app, which just makes everything move smoother. The initial setup was completely flawless and user-friendly, allowing us to start scheduling and hosting calls right away.
What do you dislike about the product?
Some companies that host on Zoom Workplace don't have the plan to go more than forty-five minutes, which is a little frustrating, but we upgraded ours to accommodate that.
What problems is the product solving and how is that benefiting you?
Zoom Workplace offers a consistent platform for regular calls, making connections easier without new software downloads. It ensures everyone is on time, optimizing meeting productivity with streamlined connectivity.
Efficient for Learning, Needs Better Free Features
What do you like best about the product?
I like how Zoom Workplace simplifies collaboration by combining video meetings, chat, file sharing, and scheduling into a single unit, making it easy to conduct online classes, meetings, and discussions from anywhere. The simplicity and dependability are what I really like about it; even with an average internet connection, it works well with hardly any lag. Joining meetings is straightforward with just one link required, eliminating confusion and additional steps. I find the screen sharing and recording features extremely helpful for online classes and presentations, as they allow me to revisit the material for better understanding. The chat feature is also beneficial for asking doubts without interruptions. Overall, as a student, I find Zoom Workplace student-friendly, simple to use, and reliable for daily academic work. The setup process was also easy, requiring no technical knowledge, and allowed me to start using it quickly.
What do you dislike about the product?
While Zoom Workplace is a great tool, there are some aspects that do not function very well and require upgrading. The most significant problem is the 40-minute time limit on free meetings, which can cause interruptions in classes or group discussions and, generally, it is just irritating when the discussion is going so well. Occasionally, audio or video quality may deteriorate if the internet connection is unstable, and Zoom consumes a lot of data, which can be disadvantageous for students with a limited internet connection. Additionally, some advanced features such as longer cloud recordings, advanced security controls, and more meeting tools are only available in paid plans. Furthermore, the new users' interface overload is another point where improvement is possible, too many buttons and options can be confusing for beginners at first. If Zoom simplifies the interface and provides more features in the free version, it would be great for students.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for online classes and meetings, enjoying its simplicity, dependability, and features like screen sharing and recording. It unites tools for video meetings, chat, and file sharing, making learning more organized. However, the 40-minute free meeting limit is a drawback.
Effortless Collaboration with Top-Notch Video Quality
What do you like best about the product?
I use Zoom Workplace for virtual meetings, presentations, and collaboration. I use Zoom to stay connected with my team and clients, making video meetings, screen sharing, and collaboration easy and efficient. I appreciate Zoom's ease of use and reliability, especially the video quality, screen sharing, and breakout rooms, which make meetings and collaboration smooth and efficient. I switched from other tools to Zoom for its reliability, ease of use, and better collaboration features. The initial setup was very easy; I was able to create an account, schedule meetings, and start collaborating within minutes. I would rate it a 9 out of 10 for being reliable, easy to use, and making remote collaboration smoother.
What do you dislike about the product?
Sometimes Zoom Workplace can use a lot of bandwidth, which affects call quality. I also think the interface could be slightly more intuitive for managing recordings and settings.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to stay connected with my team and clients, making video meetings, screen sharing, and collaboration easy and efficient, saving me time and keeping communication smooth.
Overconming social anxiety in the working world
What do you like best about the product?
I love being able to meet with team members from all around the world
What do you dislike about the product?
The most annoying thing is poor connection, feedback and delay in spech
What problems is the product solving and how is that benefiting you?
It helps me personally address my coworkers with a special kind of confidence that I don't have outside of my own home.
Seamless Communication, Needs Faster Access
What do you like best about the product?
I really appreciate the face-to-face video feature of Zoom Workplace; it's very important for me as it brings businesses closer together, no matter the distances like across seas or state to state. It's very beneficial in today's workplace. I also find Zoom Workplace very easy to moderate and use compared to Microsoft Teams, which needs a lot of work. The initial setup was very easy.
What do you dislike about the product?
Sometimes the cutoff times are an issue. Also, there's slow access at times, and it takes time to access some of the meetings. I think they should eliminate all the codes for entering the Zoom chats. The system itself needs just to be upgraded.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to see and contact people I'm doing business with, enhancing face-to-face interaction. It brings businesses closer, whether local or international, which is very beneficial for my work.
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