Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is a great program that helps me connect with my clients!
What do you like best about the product?
I have used zoom for almost 7 years, and it's been a tremendous help in communicating with my clients. The new features that have been added over the last 2 years have also made the app more functional.
What do you dislike about the product?
I have a small team of 4 people that I would like to connect with individual zoom accounts, but the team accounts start at 10 accounts.
What problems is the product solving and how is that benefiting you?
I am a private tutor/Instructor, and there are situations where we may not be able to meet in person: traveling or different locales, weather related cancellations, and illnesses. Zoom allows us to still meet, avoiding the loss of time.
Almost perfect
What do you like best about the product?
it works each time I use it, it has features that I need.
What do you dislike about the product?
when I had an issue with my zoom conferences dropping me, zoom didn't seem to have an answer for me. they blamed it on my service provider who then blamed it on zoom
What problems is the product solving and how is that benefiting you?
it is giving me a low cost option for tele-sessions. it is allowing me to reach people internationally. it is giving me a platform to do my current work and ensuring I can grow my influence
Have been very happy with Zoom for telehealth
What do you like best about the product?
It has every feature I could want, in addition to the add-ons for anything else I might want later. It's the most stable platform I've used as well.
What do you dislike about the product?
It occasionally struggles when I'm connecting through a VPN.
What problems is the product solving and how is that benefiting you?
I was originally using another product for telehealth during the pandemic, but I switched as soon as Zoom became more affordable for my use case, as it was always my preference.
Convenient Virtual Meeting App
What do you like best about the product?
Straightforward, reliable, and not confusing. Also very customizable to what's needed. Love that for layouts, I can move the speakers around with ease. The app is usually very stable.
What do you dislike about the product?
That there's no volume adjustment abilities for individual people, as some have their mic too loud or low. The mobile app is very hard to navigate and use, especially when on limited wifi or data.
What problems is the product solving and how is that benefiting you?
Zoom solves the way people can do virtual/remote classrooms and co-working which is necessary as we're still in a Pandemic. It's an easy way to meet new people through group activities and still have a one to one experience.
One of the best virtual meeting spaces
What do you like best about the product?
Ease of use, well known so people recognize the legitimacy of meeting on Zoom and haven't Zoom meetings, expanding capacities, and ease of streaming into other platforms.
What do you dislike about the product?
That it's just a black background around the videos. This is why I also have StreamYard, because they can be customized and branded in a way Zoom can't. And even adding opening videos and such for streaming. That would be amazing if this was also available on Zoom pro.
What problems is the product solving and how is that benefiting you?
Ease of meeting with people from all over the world. This has expanded my business, I am truly "international." Also, having extra tools like breakout rooms, polls, etc creates for a more interactive experience with events that increases the value of the event for participants and the value of Zoom to my business.
easy to use and has all the features I need
What do you like best about the product?
Very easy to use. I love the flexibility of the gallery view and like being able to pin the views I want. I've tried a few other conferencing software like Webex, Skype and google meet, but for a small meeting setting Zoom meets all of my needs and looks the best.
What do you dislike about the product?
I don't know if it's because I don't know how to use it or if it's my account level (I have the cheapest paid plan), but I'd like to be able to control the other participants' views when I'm the presenter. This is minor, but I'm using Zoom to teach children remotely, and sometimes they would play with the views so they can see themselves ... and then they start to get distracted and make faces at the screen.
What problems is the product solving and how is that benefiting you?
making remote meeting and teaching easy
Keeps me globally connected
What do you like best about the product?
It is so easy to use and gives me the opportunity to connect with people worldwide on a very deep basis.
What do you dislike about the product?
Zoom makes a lot of changes and doesn't warn us when it does. Sometimes things disappear!
What problems is the product solving and how is that benefiting you?
The ability to connect during the Pandemic and prevent feelings of isolation even during lockdown.
Very Widely Used and Easy to Operate
What do you like best about the product?
I love that zoom is now a household name so anytime I schedule a meeting I have no issues with people not having the software. All of the functions of the software are easy to use and work well.
What do you dislike about the product?
There are no real issues I have with zoom.
What problems is the product solving and how is that benefiting you?
It is allowing me to connect with people all around the US that I communicate with for my coaching services and allows me to work remotely.
Zoom is the BEST & My Go To Platform!
What do you like best about the product?
I love the ease of navigating this platform and the how reliable this software has proven to be for my need on a daily basis! I personally use Zoom every day. Due to my need of international virtual connectivity every day for my religious needs/ activities, my job, weekly recreations, family communication, and educational purposes and it has never disappointed. In addition, I absolutely LOVE and appreciate the breakout feature because it allows for one on one time or bigger groups to collaborate and enjoy good times in a suitable setting with a decent amount of control, it's organized, and never overcrowded.
What do you dislike about the product?
I honestly haven't run into any dislikes with the zoom platform and that's why I will never cancel my subscription because it truly provides all the means with ease that I need to stay virtually connected globally and locally!
What problems is the product solving and how is that benefiting you?
Zoom is helping me to not only stay connected with my love ones through video conferencing but it helps me to make new international connections daily. It's helped me overcome issues of unreliable and unstable communication with my congregation and our weekly meetings, and family during a time where it was extremely dangerous to meet daily in person. It's benefiting me because it truly helps me to build stronger bonds and relationships now more than ever!
Easy to use + consistent improvements
What do you like best about the product?
Easy to use and syncs with everything. I love recording and being able to share with my students. It has helped connect me with customers and works way better than other options.
What do you dislike about the product?
I haven't found anything that hasn't worked, other than low quality recordings and not enough cloud space. I think this is to be expected but look forward to seeing any improvements!
What problems is the product solving and how is that benefiting you?
Connecting with students all over the world, reducing expenses, improving relationships.
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