Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Great communication tool!
What do you like best about the product?
Zoom is a great communication tool for every need with clear audio & visual communication. Works well for those with experience and those without - Grama did great with it!
What do you dislike about the product?
Zoom relies on the internet and bandwidth. In a great broadband area, this works well. It is slower and lags with slower bandwidth, especially rural areas.
What problems is the product solving and how is that benefiting you?
Zoom allows me to hold weekly catch-up meetings with collaborators to coordinate clients. Everyone can join via phone, tablet, laptop or desktop which makes it convenient for all.
Amazing platform, reporting needs improvement
What do you like best about the product?
Zoom is incredible simple to use, and allows all the functionality of any other video conferencing software. I especially like the ease of which you can share you computer/video audio, making it easy to engage participants with music and video.
What do you dislike about the product?
Reporting! Reporting is very frustrating with Zoom. You have to export information about each meeting individually, and that can take a ton of time. If you use it for recurring webinars, it would be so much easer to see attendance reports across multiple meetings combined into one report.
What problems is the product solving and how is that benefiting you?
I use zoom primarily for virtual software training, and it makes connecting and sharing very easy. I love that I can connect with clients anywhere and at anytime, and know they will be able to easily see my screen and all that we are trying to demonstrate
Game changer for virtual music lessons
What do you like best about the product?
I appreciate all the options available, especially for audio settings. The "original sound" option had allowed me to teach music lessons to my students, even if one of us is traveling!
What do you dislike about the product?
As with any video call software, there are sometimes connections issues. The price is a little higher than I'd like since it's become a necessity lately, but I don't mind paying to have the freedom to use it as long as I need to.
What problems is the product solving and how is that benefiting you?
In the past, many lessons have been rescheduled because of someone being out of town, slightly under the weather, etc. Zoom has solved that! It also has done wonders cutting down on commute time :)
Started during the pandemic and actually helped group participation grow
What do you like best about the product?
Easy to use, even for the not-so-tech-savvy. Anyone can easily start or join a meeting!
What do you dislike about the product?
It seems that we frequently have requests for people in an in-person group setting wanting to see and hear everyone that is utilizing Zoom at the same time. It can be kind of tricky, but we have found a couple of ways to make it work with adapters and utilizing a Smart TV.
What problems is the product solving and how is that benefiting you?
It allows those who are unable to attend in person to maintain weekly contact with their peers. This has been absolutely essential for social and emotional health.
Zoom is the best online video platform out there. We try to push all client calls through zoom.
What do you like best about the product?
Zoom has the highest quality of video and screen sharing is easier than on other platforms out there.
What do you dislike about the product?
Logged history of meetings doesn't show automatically. That feature has to be enabled where it should automatically track the meeting and times for a limited period of time.
What problems is the product solving and how is that benefiting you?
Being remote! I love that I have the flexibility to hop on Zoom and do training, take a master class, a discuss partnerships. And because Zoom is ubiquitous clients feel very comfortable with this method of communication too.
Happy Zoom User
What do you like best about the product?
Zoom is easy to use and allows me to communicate efficiently with my clients.
What do you dislike about the product?
I haven't had any problems with zoom. There's nothing I dislike.
What problems is the product solving and how is that benefiting you?
Zoom has given me a way to coach my clients in an easy and efficient way. Otherwise, I would have a difficult time communicating with my clients.
Best virtual meeting platform
What do you like best about the product?
I really enjoy the ability to share screen and computer audio during large group meetings, and the option to access recordings on the cloud as not everyone can always join live meetings. The opportunity to also specifically select what window to share is very useful to avoid having to go back and forth between screens or share unnecessary information during meetings.
What do you dislike about the product?
I haven't had many issues with zoom, especially with the business plan to hold meetings for longer than 30minutes. I wish there was a way to easily control who can speak or mute users (like the host could have certain powers) especially as there are times when people are unaware they are not muted and it can disrupt a meeting, or even give the person a warning.
What problems is the product solving and how is that benefiting you?
Zoom makes it easy to hold virtual meetings and they are easily accessible, meaning not everyone needs to have an account which makes it easy to use as someone who uses it for work. It can make things more streamlined and efficient.
Zoom is great for meetings when difficult to attend in person.
What do you like best about the product?
The most helpful thing with zoom is that meetings can be held with people from multiple locations and multiple states. It is also super helpful when people are on the go and need to jump in and out of a meeting.
What do you dislike about the product?
Sometimes connectivity is an issue as well as not being secure enough to comply with HIPPA.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of not being able to have full attendance at meetings due to location issues.
Zoom got me through the pandemic and beyond
What do you like best about the product?
Zoom provides easy logins for attendees and a system that works the same way every time.
What do you dislike about the product?
Sometimes the 'Join Meeting' link does not work and you need to click on the complete link lower in the email to get access to the meeting.
What problems is the product solving and how is that benefiting you?
I am able to work remotely and avoid long commutes to work with my clients. Without Zoom, my revenue would have dropped to near zero during the pandemic.
Can do work meetings in your PJs
What do you like best about the product?
I joke about getting to work in PJ's, but really, Zoom makes it super easy to connect with coworkers and work simultaneously on projects.
What do you dislike about the product?
Only being able to use one profile picture - I have multiple jobs so would prefer to choose what is shown when my camera is off
What problems is the product solving and how is that benefiting you?
We're able to connect with a wider audience than just those who are local to us.
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