Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom has helped me grow my business!
What do you like best about the product?
Ease of use, Connecting to a wider audience, Removes geographical barriers - allowed me to continue working with clients during lockdowns, seeing friends and family
What do you dislike about the product?
That I now have to admit people. I preferred when other users could just enter the room with out me having to admit them.
What problems is the product solving and how is that benefiting you?
Zoom removes geographical barriers and allows me to reach a wider target audience. This means I'm able to work with clients all over the world, resulting in increased sales and revenue. It's also great for connecting with friends and family too!
Easy & Effortless
What do you like best about the product?
Very straightforward and user-friendly. Many resources online/ on the website for troubleshooting/ questions or issues others have encountered. Helpline is also very efficient.
What do you dislike about the product?
On occasion, the connection is weak/ glitchy. However, this is more wifi related than Zoom. If there is a tech issue that affects a large group of customers the wait time can be a little long.
What problems is the product solving and how is that benefiting you?
Makes it easy to connect with colleagues or friends. Sharing the screen is very efficient for working sessions. I believe Zoom is working on expanding direct dials for outstanding countries as well, which will be useful.
Zoom has kept us going in the pandemic - and beyond!
What do you like best about the product?
Zoom is easy to use from a hosting point of view, but more importantly, is easy to use from a guest point of view!
What do you dislike about the product?
Not a lot when I think about it - never seemed to have a problem.
What problems is the product solving and how is that benefiting you?
Zoom has solved 2 problems. I run a 'pub quiz', and when the pandemic started, and we could no longer go in pubs, I ran the quiz online for over a year. This meant we kept the quiz going, and regulars could meet each other on Zoom every week socially.
I also help run a user group. Again, during the pandemic, we hosted user group meetings on Zoom and streamed out to Twitch from Zoom. At the end of the meeting, we had a 'social' on Zoom.
I also help run a user group. Again, during the pandemic, we hosted user group meetings on Zoom and streamed out to Twitch from Zoom. At the end of the meeting, we had a 'social' on Zoom.
Brought us closer together - totally worth it
What do you like best about the product?
I love that you can add captions and share host duties. It's super easy to set up and manage breakout rooms. We use it for virtual family time and it's been great.
What do you dislike about the product?
I can't honestly think of any serious complaints or dislikes. Sometimes I think there's too many security measures although I do understand why. Some of the instructions or interfaces could be more dominant or bigger on screen but that's just small.
What problems is the product solving and how is that benefiting you?
I don't use Zoom for my business. We use it for virtual trivia nights and family dinners. It's been a great resource for keeping in touch with family from all over Ontario as well as my aunt in Australia.
Zoom - An Essential Tool
What do you like best about the product?
Zoom is easy and intuitive to use. It works well and does exactly what it is supposed to do.
What do you dislike about the product?
I can't think of anything I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
The problems that happened during the pandemic were too numerous to state. We couldn't have continued our business without Zoom. It brings people together.
Zoom is a great way to seamlessly collaborate with your clients and colleagues in todays world.
What do you like best about the product?
The video quality and collaboration tools are amazing.
What do you dislike about the product?
Sometimes the audio can be unstable during calls.
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to meet virtually and not pay for a conference room or office.
We love Zoom!
What do you like best about the product?
Zoom is super easy to use, collaborate, and connect!
What do you dislike about the product?
The only issue for some, is that you are limited to the amount of participants on one meeting with a free account.
What problems is the product solving and how is that benefiting you?
We are a completely virtual company so without it, we would not be able to effectively communicate and work with our partners.
Zoom Works
What do you like best about the product?
I like that Zoom is easy to use and doesn't require a large (or any) download of software. That's a problem our participants have with Team, and some can't use Team.
What do you dislike about the product?
Sharing documents to the screen is slow. And sometimes, having other participants share doesn't work -- although that has improved a lot. I wish that it could produce a transcript like Teams does, so that it would be easier to share and/or write Minutes.
What problems is the product solving and how is that benefiting you?
It was critical during pre-vaccine Covid, and now it helps when its too hard to schedule everyone to travel and attend a meeting. Attendance is up since people can join remotely.
Best Video Conferencing Software
What do you like best about the product?
Zoom is a very sophisticated video conferencing system that has a lot of great features. Zoom is very user-friendly and easy to navigate around. I like that Zoom has a phone app too which allows me to have meetings everywhere. I use Zoom both internally and externally with clients. I like the whiteboard feature where the team can collaborate. We often exchange ideas and comments there. The sticky notes help with categorizing information in real-time. When doing meetings/training with clients, I like the ability to manage the participants, and a chat box is a great place for questions. It is a great place for me to send links and reference materials.
What do you dislike about the product?
I often record the Zoom meetings for future reference. I found that the recording takes up a lot of space on my hard drive. But Zoom does offer 5GB of Cloud recording storage which is convenient. In the chat box, it would be good to have the feature to tag somebody during a group meeting so it could notify that person right away.
What problems is the product solving and how is that benefiting you?
Zoom had allowed our firm to move to a hybrid in-office/remote working environment because we can always connect with the team by conducting video meetings. We also do a lot of screen-sharing for training for both internal employees and clients. This saved us a lot of time vs. in-person training. The recording is always helpful for people that missed the meetings.
Saves time on meetings!
What do you like best about the product?
We use it to have meetings remotely and
What do you dislike about the product?
We used it during Covid and I've continued use it for board meetings. With zoom we don't have to meet in person every month. It's easy to use and works well for us and our meetings.
What problems is the product solving and how is that benefiting you?
It's saving us time and money since we don't have to go to an office to have a meeting. We also use it to talk to our accountants during meetings even if they are in person.
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