Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom Webinars Solved My Electronic Meeting Challenges
What do you like best about the product?
I was initially anxious about using the technology and the process of conducting an electronic meeting and I have to say, Zoom support was very helpful and it was incredibly easy to start using Zoom for professional meetings. We found that Webinars are the optimal solution for our needs and everything just works! The robust features allow a small group like ours to manage an electronic meeting without an additional host. Reporting functions are very helpful for tracking attendance too.
What do you dislike about the product?
Although the pricing structure/licensing requirements seemed unclear initially, sales support was quick to assist. I also was initially disappointed with not being able to retain the chat messages, but now see that feature has been updated. There has really been nothing to dislike.
What problems is the product solving and how is that benefiting you?
Zoom has allowed us to improve our engagement with our community and to provide an option for folks on the go to participate and stay informed. Zoom has also provided our Board members with the ability to participate when there have been logistical or COVID related difficulties.
Helpful and convenient!
What do you like best about the product?
Scheduling a meeting OR just starting a meeting right away. being able to record and share the steps we were discussing in the meeting and then the recipient being able to review the discussion and make additional notes and refer back to our recording has been very helpful and a way for me to support my agents.
What do you dislike about the product?
Sometimes I struggle with the Audio or screen sharing, but it is rarely a big problem.
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of not being face to face due to travel, health or expensive gas but still provides a level of being personable. It makes it easier to work from home when needed.
Works well, even on slower connections
What do you like best about the product?
I love that Zoom is easy to use and in more reliable on slower connections than other platforms.
What do you dislike about the product?
I wish it was easier to use Zoom for presentations with other remote co-presenters without the dreaded "next slide please".
What problems is the product solving and how is that benefiting you?
Zoom made it very easy to pivot to doing meetings digitally and staying connected with colleagues.
Solidly helpful
What do you like best about the product?
I really appreciate the ability to screenshare so I can do slideshows, and the addition of sound so I can show videos, add co-hosts, change names (for my students who put in goofy names, and for their parents who can't figure out how to put their name in).
I'm grateful for the addition of pronouns.
The recurring meeting at varied times is extremely helpful as a shortcut!
I'm grateful for the addition of pronouns.
The recurring meeting at varied times is extremely helpful as a shortcut!
What do you dislike about the product?
The limitations on the mobile app are very frustrating (i.e. cannot add co-hosts, hard to see lots of things, etc.). A deep dive into improving that mobile app would be money well spent!
What problems is the product solving and how is that benefiting you?
While I personally haven't been misgendered, several members of our team have really appreciated the addition of pronouns. Additionally, the backgrounds help some folks feel more comfortable.
Community Hub for Virtual Space
What do you like best about the product?
I love the content sharing options it helps create a productive connected experience.
What do you dislike about the product?
I hate paying for webinar options. I wish I had options for presentation at any paid level.
What problems is the product solving and how is that benefiting you?
Zoom creates a gathering space. Helps me have a higher touch virtual experience in business and community building.
Zoom is the best!
What do you like best about the product?
Zoom is very user friendly especially for impromptu meetings and setting up webinars. It's very intuitive and makes my life simpler.
What do you dislike about the product?
It would be great if a calendar invite was automatically created for guests.
What problems is the product solving and how is that benefiting you?
I teach contractors how to build successful businesses. When we were struck by COVID 19, Zoom created the best environment for teaching and learning. We didn't skip a beat. We now continue to use Zoom as it provides for greater outreach and we can include more people without leaving my home.
Beyond the Call fo Duty
What do you like best about the product?
Covid brought out the best in Zoom. It has enabled more collaboration, both in business and other relationships, than was previously imaginable. I do not go more than a day without jumping on a Zoom. Its competitors always leave me wanting to return to ZOom.
What do you dislike about the product?
Screen sharing remains slightly more complicated than necessary.
What problems is the product solving and how is that benefiting you?
It has markedly reduced unecessary travelling.
Universal & efficient
What do you like best about the product?
Zoom seems to be the most familiar platform for virtual meetings and events. I love the breakout room and polling functionality for hosting events and larger groups.
What do you dislike about the product?
I really haven't encountered many shortcomings on this platform. If I had to mention an opportunity to better the platform I'd say provide a real-time chat feature for technical support.
What problems is the product solving and how is that benefiting you?
Zoom allows me and my team to host a variety of meetings and events for our target population that is simple to use even for those that aren't that tech savvy. A few simple instructions and everyone's in.
Zoom has been extremely essential to my work and work-related activities, as well as personal life.
What do you like best about the product?
What I like best about Zoom is how easy it is to record meetings. This is so helpful because I have friends who I interview for a podcast and we are able to use the Zoom recordings for episodes!
What do you dislike about the product?
I get stressed out sometimes when there needs to be an update. If I don't know about it beforehand, it can cause delays when I enter a meeting. I also wish it was more affordable for someone to buy a premium account for personal use.
What problems is the product solving and how is that benefiting you?
Zoom is always getting more user friendly, which is important to me and my colleagues. I work with students, too and always want them to be able to use the app easily.
A must for connecting with customers.
What do you like best about the product?
Zoom allows me to host video hangouts with members of my membership website as well as connect with new and potential customers. It's so easy to use and allows me to share my screen when offering troubleshooting support services.
What do you dislike about the product?
An ability to send the link to a web page that you are sharing on your screen, directly through chat would be nice. Also a "markup" tool for screensharing would be nice.
What problems is the product solving and how is that benefiting you?
Zoom is a quick and easy way to connect with my customers. The ability to video call potential customers builds trust and shows professionalism.
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