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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Diane D.

My business thrives because of zoom

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I am able to teach my courses and record it. It makes online presentations effortless. Its a staple for online businesses
What do you dislike about the product?
With the record feature, the video recording quality is poor. There is often green disturbances in all my videos that requires me to use back up programs
What problems is the product solving and how is that benefiting you?
Teaching courses to groups


    Individual & Family Services

Zoom has changed my business in ways I could not have imagined.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has changed my business in ways I could not have imagined. My business has grown so much in the last 2.5 years. I have been able to reach more clients, make more impacts on people's lives, and grow my network of professionals to support my business. Zoom has also made it so much easier for me to keep in touch with family and friends throughout the pandemic. I love all the features it provides - screen share, chat, breakout rooms, streaming to Facebook, etc.
What do you dislike about the product?
It would be nice if we could stream to Facebook, LinkedIn, and Youtube at the same time, and have branding, banners, and titles as part of the stream. Streamyard is another software I use that allows for that, and I use that to stream instead of Zoom for those reasons.
What problems is the product solving and how is that benefiting you?
Connections with people - I am a home-based online service business. It would be sooo much more challenging for me to connect with people both in my region but also internationally without Zoom. It allows the connections (clients, potential clients, networking partners) to connect with you much more personally than just by phone or email.


    David J. R.

Zoom allows in person meetings when far away

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows our clients to come together as if they were sitting right here in the office - smooth tech platform and flawless integration for easy connections.
What do you dislike about the product?
I have had a bit of trouble adding paid seats to the account - had to call the help desk a few times before someone could walk me through the process.
What problems is the product solving and how is that benefiting you?
Pandemic related - many of my elderly clients are more comfortable still not meeting in person - we have been able to continue "face-to-face" meetings and keep up our tax planning sessions.


    Kitty W.

This versatile videoconferencing platform meets our needs completely

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom's stable, high-quality video and audio serve our needs for conversation and dialogue extremely well. The interface is intuitive and easy to use, and the company provides comprehensive help files if needed.
What do you dislike about the product?
The help files/video tutorials for apps such as Miro need to be better. The company may be prioritizing the number of popular app integrations over the support for facilitators who are just beginning to use them. This puts the burden on end users when I think it should be on companies that make the apps.
What problems is the product solving and how is that benefiting you?
The problems I'm most attuned to involve (1) improving work relationships and (2) supporting thinking that can solve problems. I do not spend time comparing in-person to virtual, because both scenarios seem likely to continue. Zoom does a good job of extending workplace functionality into cyberspace so that people do not have to be in the same place to work together comfortably and Get 'R Done. Astonishingly, this is true at every account tier including the free one. One-to-many webinar functionality was available elsewhere before Zoom but conversation and dialogue were not (there were a few other solutions that were much harder to use).

Zoom's clarity makes it easier to detect body language, and its stability prevents calls from being dropped during important conversations.

The whiteboard's functionality has been enhanced to the point that it not only supports thinking & brainstorming the same way whiteboards on walls do in the office but now extends that capability to colleagues located elsewhere.

The need for more intimate conversations, for colleagues who are shy, fearful, or new to the organization, can be satisfied by using the breakout rooms.


    Sydney M.

Hands Down - Best Option

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is hands down the best way to stay connected with my team and fellow committee members.
What do you dislike about the product?
For those guests we bring in who aren't familiar with Zoom, there is a learning curve.
What problems is the product solving and how is that benefiting you?
It definitely helps keep people connected when being together in the same room isn't an option.


    Deborah B.

Imperative connection tool for business in the 21st century.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows you to connect in real time with friends and colleagues with an intuitive interface that makes chatting, recording, and managing participants easy. It's incredibly useful for my organization.
What do you dislike about the product?
It'd be nice if a host could share participant management controls to make it easier to manage large meetings, and I'm a little weary of the access afford automated note-taking apps that then send automated messages to the group chat.
What problems is the product solving and how is that benefiting you?
Zoom allows my coworkers and me to stay connected even though we're globally distributed, making our work proceed more efficiently and with greater focus. On a personal note, it's made it easier to stay connected to friends during the pandemic.


    Steven L.

Zoom is a Pleasure to Use

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Extremely easy to use. customer service is attentive and responsive. Suits my needs seamlessly easy to use. Very intuitive. Breakout rooms function well
What do you dislike about the product?
Nothing. There is nothing i dislike about Zoom
What problems is the product solving and how is that benefiting you?
Started using it during Covid isolation. Now use for all remote meetings. Replaces what used to be phone calls.


    Matt B.

Excellent communication tool in an ever changing world!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The ease of access across all platforms. i.e. Mac, Windows, smartphone, tablet, desktop, etc.
What do you dislike about the product?
The lack of human-to-human interaction, but the digital versatility makes up for it.
What problems is the product solving and how is that benefiting you?
It is allowing me to attend meetings that otherwise would be too far for me to travel to.


    Shelly B.

Ease of use and handy as heck for business and social purposes.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Handy to use, easy to set up, and great for business and social dimensions. Allows for meetings with people around the world. How amazing is that?! I have not used the competitors.
What do you dislike about the product?
Needs more adaption to Meta, like using Meta characters instead of real life. Some people that I do business with would like to use Zoom time with me incognito. This would allow for something like this.
What problems is the product solving and how is that benefiting you?
Being able to use Zoom both through the pandemic and also at the present for seeing clients and going to college was/is EVERYTHING. I am SO grateful that Zoom was here to save me from complete social isolation. You saved me and my anxieties!


    Aaron M.

Reliable with lots of features

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
It's very reliable and gives you the ability to screen share.
What do you dislike about the product?
When I invite others to the meeting, it usually takes 2-3 minutes for them to receive the email.
What problems is the product solving and how is that benefiting you?
The ability to work remotely and still stay connected and do pretty much everything I could do if I was physically in the office.