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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
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  • 2 star
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  • 1 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Gideon B.

COULDN'T have survived pandemic WITHOUT zoom lifeline!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Kept our teen daughter's depression from overtaking her. Kept us linked in with family & friends. My wife said goodbye to her grandfather who died of covid.
What do you dislike about the product?
Only 1 person can be heard detected at a time. Not good for game time zooms. Only detected whoever had better mic 🎤
What problems is the product solving and how is that benefiting you?
Our daughter has been able to continue with ballet only because of zoom.....even today still connected to her Texas ballet coach while we live in California. 2020-CURRENT, she's able to do college from home while dual enrolled she's also a sophomore in high school at the same time. Thanks to zoom!!!!


    Falana M.

FUTC Review

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
That you can host your meetings from anywhere, the options for the break-out sessions are great! Zoom has tools for interactivity that is engaging.
What do you dislike about the product?
That everyone on the Zoom meeting has to know when the meeting is being recorded.
What problems is the product solving and how is that benefiting you?
The echoing audio. It is beneficial because I can hear clients more clearer.


    Jory G.

Best Video Conferencing Available

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Great connection and video quality. Most people these days choose Zoom and do not use other platforms (Google, Teams, etc). The older generation got used to Zoom and it makes using Zoom for business a no-brainer!
What do you dislike about the product?
Sometimes Zoom can be challenging, especially for older people. At this point, many people know how to use Zoom and it is their go-to, but getting acclimated can be challenging for some.
What problems is the product solving and how is that benefiting you?
It allows me to have virtual meetings. This is great to be able to meet with people who are not located nearby, was helpful during the heights of COVID spreading, and allows me to optimize my time at work being able to schedule back-to-back meetings.


    Sandra T.

I use zoom for business meetings and to teach MBA students

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of clicking the join button and being taken directly to my meeting. I also like getting an email notifying me that my meeting participants have checked into zoom
What do you dislike about the product?
The downside is that I can't see other people in the meeting when I share my screen and they can't see my face. I'd like to see their reactions and facial expressions as I'm describing the document on the screen.
What problems is the product solving and how is that benefiting you?
Working virtually through zoom I can record meetings to share with people who can't attend the meeting. I am more productive because I can jump from one meeting to the next easily


    Health, Wellness and Fitness

Very useless and user friendly

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Many people use it, easy to access as long as you have the app. Lots of great features when using the professional platform, which is great for big group coaching.
What do you dislike about the product?
There is limited space when downloading content then it has to be removed after a certain amount of time. Would be nice to increase storage space there and allow longer periods to hold in storage.
What problems is the product solving and how is that benefiting you?
For all work-related calls, consultations sessions, group coaching, and discussion projects with my team members, it is very useless in helping us easily navigate through our meetings and sessions.


    Brenna T.

Love using zoom!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use. Love the features that allow for sharing screen and whiteboard for collaboration
What do you dislike about the product?
Sometimes the support articles are not as detailed as I need
What problems is the product solving and how is that benefiting you?
Zoom enables me to schedule meetings very easily without having to travel for an in-person meeting


    Larry A.

Very effective tool

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is pretty intuitive once you follow the 1st few tutorials on YouTube. I also find it to be stable and reliable, technically speaking.
What do you dislike about the product?
I think the virtual backgrounds are still pretty weak. I also don't appreciate the default requirements for passwords or other attempts at security help. I can handle those settings on my own.
What problems is the product solving and how is that benefiting you?
The primary value add of zoom is access to my events, by people essentially anywhere, and the ease of recording events. This is a huge help versus trying to get people into a room at the same time and place.


    Marissa B.

Best of all of the platforms

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I believe that Zoom is the easiest of the meeting platforms to navigate and use for users of all levels.
What do you dislike about the product?
The sharing screen could be easier to use.
What problems is the product solving and how is that benefiting you?
It's helping our organization with remote meetings and classes. This allows us to expand our coverage area and reach.


    Lori K.

Zoom was there when we needed it the most.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I was so excited about zoom before the pandemic hit. I wanted to do start guiding meditations and then bam I had no choice but to go online and I was so thankful to have already known it existed. It's helped me to make my own teaching business a reality.
What do you dislike about the product?
Getting start on zoom in terms of sound quality was VERY challenging. I had to be able to control voice and music and it took ages to figure out a good balance. Which required buying products that were a wee bit pricey but worth it for now being told often how great my sound it. However there is still issues with video and sound delays which I would love to be able to not have to worry about especially when cueing and movement need to be in sync.
What problems is the product solving and how is that benefiting you?
Zoom helped me take my business online. I never imagined what my own personal business could look like. I started by offering free classes and ended up creating full blown programs that I will likely continue to do online for ease and accessibility.


    Financial Services

Zoom has opened doors, and made operating and running my financial services business much smoother.

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
The ease of use and accessibility for people is huge. I run meetings and appointments through Zoom and sometimes with people who have never used it before. The simplicity makes it easy to bring new people on, as does the scope of compatibility with various devices.
What do you dislike about the product?
One downside when getting started with Zoom was the time limit instilled for meetings with multiple people on the free version. It is an understandable limitation, though. A simpler way of switching between shared content could improve the flow of meetings, as well.
What problems is the product solving and how is that benefiting you?
My business was mainly done face to face before the COVID-19 pandemic hit. During the shutdown, we had many doors open through Zoom that we didn't have before. While I still prefer meeting in person, having the ability to conduct business, and help people throughout the country without leaving my office is a huge benefit.